Customer Reviews for Surry General Store LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Surry General Store LLC

Overall rating:

Reviews without text are currently hidden. Show them

Helen K. on

Rating:

Customer did not leave a comment.

Maine H. on

Rating:

Nothing , best place ever to rent from.

Philip L. on

Rating:

very helpful and accomadating

RAYMOND M. on

Rating:

Was 8 below zero when picked up, Truck was all warmed up and ready to go.

Natalie P. on

Rating:

Someone had had an accident with the 10' truck I ordered, so they gave me a 26' truck to use instead for the same price (it was all that was available). It was a bit daunting to drive, but everything still went smoothly, and they gave me a break on the mileage cost because of the truck size issue.

Gaen W. on

Rating:

Customer did not leave a comment.

Charles G. on

Rating:

Customer did not leave a comment.

John L. on

Rating:

Customer did not leave a comment.

Jonathan G. on

Rating:

Nothing more! Smooth no hassle transaction. Highly recommend.

Robert S. on

Rating:

Excellent customer service.

Lesley J. on

Rating:

No "Snake" Trucks!!!

Wes P. on

Rating:

Customer did not leave a comment.

Joanna H. on

Rating:

The salesman at the Surry General Store was very helpful in selecting the right type of equipment for our move. He also was very knowledgeable about the services U-Haul provides and the costs. I will certainly use this store again when I need to rent from U-Haul!

Stephen B. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Customer did not leave a comment.

Cathy R. on

Rating:

Great service and very smooth rental experience. Thank you!

fred r. on

Rating:

Good service and trailer

Nancy M. on

Rating:

The service was fantastic. The Equiptment clean. Everything was handled beautifully. Thank you

Betty F. on

Rating:

Customer did not leave a comment.

MARY C. on

Rating:

Pete was friendly and helpful.

Shannon M. on

Rating:

Everything was easy from reservation to drop off. I will rent from this location again!

Margaret E. on

Rating:

truck reeked of tobacco. make them nonsmoking or deodorized them.

Steve J. on

Rating:

Customer did not leave a comment.

Wes P. on

Rating:

Everyone did a great job.

Robert P. on

Rating:

Customer did not leave a comment.

James D. on

Rating:

Since I had a vintage 1980 (I searched for the manufacture plate on the trailer) 4x8 aluminum trailer, I suggest you seriously buff it up on the exterior. It will look as spiffy as an Airstream, an idea Pete and I talked about at his General Store. Outstanding guy!

Mark A. on

Rating:

The trailer rear turn signals and brake lights didn't work, had to delay departure by over 24 hrs while it was fixed by a third-party (who did a good job btw).

Cali M. on

Rating:

Customer did not leave a comment.

barbara m. on

Rating:

Customer did not leave a comment.

SARAH E. on

Rating:

Pete is superb. He does a great job.

James P. on

Rating:

Customer did not leave a comment.

Nicholas N. on

Rating:

Customer did not leave a comment.

Jean P. on

Rating:

Customer did not leave a comment.

Elise E. on

Rating:

The location was not particularly clean and inviting.

Michael S. on

Rating:

Customer did not leave a comment.

Jonathan W. on

Rating:

Surry General Store is an excellent place. Ideal for many of us. And very personal service.

William B. on

Rating:

Excellent. They are GREAT.

Robert T. on

Rating:

Establish comparable opportunities in BAR HARBOR to avoid a 20 mile one way trip to Surrey!

SARAH E. on

Rating:

I highly recommend Surry General Store. Pete is very helpful, personable, and efficient, and highly professional.

Stephen C. on

Rating:

Nothing

Aoin T. on

Rating:

All was well

Stephen V. on

Rating:

Customer did not leave a comment.

Rosemary E. on

Rating:

Have a way to measure how much you use when the gas gauge is not accurate.

daryl d. on

Rating:

Excellent service and vehicle, thanks!

Larry N. on

Rating:

none. service was prompt, friendly. Everything was ready to go when I arrived. I will recommend this to friends.

Duncan H. on

Rating:

Customer did not leave a comment.

Samantha H. on

Rating:

Customer did not leave a comment.

Andy M. on

Rating:

Customer did not leave a comment.

andrei k. on

Rating:

this is a perfect place

Peter S. on

Rating:

Customer did not leave a comment.

James N. on

Rating:

Customer did not leave a comment.

Ted S. on

Rating:

Customer did not leave a comment.

Richard N. on

Rating:

Owner could spend more time explaining rental contract.

Laura S. on

Rating:

The owners of the Surry General store are terrific, very helpful and efficient. Have worked with them before because they are very professional and put the customer first!

Kathleen M. on

Rating:

Great location! Very friendly staff! The location also features a hardware and general store to pick up any last minute tools or items needed for your move which was really helpful.

Todd V. on

Rating:

Customer did not leave a comment.

Mary T. on

Rating:

Agent was helpful and accommodating

Rui D. on

Rating:

Customer did not leave a comment.

Rex F. on

Rating:

Customer did not leave a comment.

BRUCE B. on

Rating:

Customer did not leave a comment.

DOUG M. on

Rating:

The truck I got was not mechanically well maintained. Felt like only running on half an engine. Brakes were scary. Had more to move but took truck back and complained but met with a shrug and a they'll fix it. I guess next time I will use Penske. Thanks anyway uhaul.

JACOB D. on

Rating:

Customer did not leave a comment.

Meriby S. on

Rating:

Clearer instruction on the how and why of "TOW/HAUL" indicator light. It pops on as a default and greatly increases gas consumption if one isn't hauling a trailer or pulling a car.

RICHARD R. on

Rating:

Customer did not leave a comment.

Steve A. on

Rating:

Everything worked out great. Thanks so much for making everything so easy.

Justin L. on

Rating:

add trailer breaks to car trailers

JEFF E. on

Rating:

Customer did not leave a comment.

BILL B. on

Rating:

Customer did not leave a comment.

MIKE P. on

Rating:

Customer did not leave a comment.

Pat J. on

Rating:

Nice folks, good clean vehicle, simple in and out, what more can you want?

TOM A. on

Rating:

Excellent Service

BRUCE C. on

Rating:

Excellent, friendly, timely service.

Jennifer H. on

Rating:

Circle the time it is due and let people know it is exactly 7 days to the hour, min and second

andrew f. on

Rating:

Unfortunately, I had to use this location as the reservation I had made for two closer locations were not able to be fulfilled. But the truck was clean and the owner/ proprietor was very nice.

BORA B. on

Rating:

Customer did not leave a comment.

JAMES W. on

Rating:

Customer did not leave a comment.

DANIEL H. on

Rating:

Customer did not leave a comment.

AMIE K. on

Rating:

Customer did not leave a comment.

MIKE H. on

Rating:

The man who took care of me was very awesome! He was understanding, funny, and personable. I would recommend this location to anyone in the area.

Chris S. on

Rating:

Customer did not leave a comment.

ROBERT F. on

Rating:

Customer did not leave a comment.

DENA S. on

Rating:

Easy drop-off = happy customers.

david h. on

Rating:

nice folks all around!!

REBECCA C. on

Rating:

Customer did not leave a comment.

PETER B. on

Rating:

Great service!

Janice C. on

Rating:

Always excellent service there.

ROBERT W. on

Rating:

I'm a repeat customer and have complete confidence in all rentals/equipment I receive from Surry General Store--always a pleasant experience.

Julie H. on

Rating:

Customer did not leave a comment.

LEDA B. on

Rating:

Customer did not leave a comment.

Robert W. on

Rating:

Customer did not leave a comment.

RICHARD D. on

Rating:

Customer did not leave a comment.

JUSTIN B. on

Rating:

Customer did not leave a comment.

Jane S. on

Rating:

Customer did not leave a comment.

CHARLES M. on

Rating:

Equipment was in excellent condition and service was outstanding.

THOMAS E. on

Rating:

Customer did not leave a comment.

SARAH E. on

Rating:

Pete, at Surry General Store, was terrific and wonderfully helpful.

ROSEMARY G. on

Rating:

Customer did not leave a comment.

KEN W. on

Rating:

Very Friendly service!

LINDA P. on

Rating:

Customer did not leave a comment.

Al S. on

Rating:

Customer did not leave a comment.