Customer Reviews for Sweet Cars LLC
(U-Haul Neighborhood Dealer)

128 reviews

112 Front St N Ste D   Pine River, MN 56474

(218) 568-4393

Location Hours

  • Mon-Tue: 8:30 am - 5 pm
  • Wed: 8:30 am - 12 pm
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(218) 568-4393

112 Front St N Ste D
Pine River, MN 56474

Services at this Location:

Location Hours

  • Mon-Tue: 8:30 am - 5 pm
  • Wed: 8:30 am - 12 pm
  • Thur-Fri: 8:30 am - 5 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Sweets always does a sweet job!

Steven Z. 
Rating:
5.0

A+++

DEAN D. 
Rating:
5.0

Customer did not leave a comment.

GREG G. 
Rating:
5.0

Customer did not leave a comment.

Gary F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL R. 
Rating:
5.0

Customer did not leave a comment.

lynn E. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
3.0

Put a landing gear on the bumper pull so they can be more easily removed it take two people to lift them

TOM K. 
Rating:
4.0

We dropped off after hours so only spoke on the phone. Directions were simple.

Katie J. 
Rating:
5.0

Customer did not leave a comment.

Rebecca K. 
Rating:
5.0

Tim makes the process easier.

Steve Z. 
Rating:
4.0

Customer did not leave a comment.

Ignacio N. 
Rating:
5.0

Customer did not leave a comment.

RANDALL F. 
Rating:
4.0

Customer did not leave a comment.

James R. 
Rating:
3.0

Clean the truck, have the blankets I ordered in the truck, have the app actually work.

Tony W. 
Rating:
5.0

Dropped off an out-of-town rental. Quick and easy. Very helpful staff. Location is very easily accessible.

Lee C. 
Rating:
5.0

Customer did not leave a comment.

Marcus H. 
Rating:
5.0

I was very impressed with the few minutes of questions and acceptance of the truck. The representative was not only kind, he was also very knowledgeable on the truck. In regards to the truck, it was perfect. It ran incredible, loaded extremely easy for us and made Our move perfect. Thank you

STEVE H. 
Rating:
3.0

Customer did not leave a comment.

JOHN R. 
Rating:
4.0

Customer did not leave a comment.

joanne C. 
Rating:
4.0

Customer did not leave a comment.

Daniel F. 
Rating:
4.0

The step-in to the truck cab on the driver's side was very dirty; lots of sand. There were a few trash items under the seat, otherwise everything was fine. But I was disappointed I wasn't advised that any extra driving beyond the prescribed destination, which I did to pick up some furniture at an alternate location for my move, would cost me extra mileage money. It's probably in the small print, but I missed it and it ended up costing me another $108.92. Ouch!

Randall K. 
Rating:
3.0

I had to shovel 5" of snow out of the bed of the trainer.

Terry M. 
Rating:
5.0

Customer did not leave a comment.

SHELLIE MAE H. 
Rating:
2.0

Make sure the tires are in good working order.

Jessica B. 
Rating:
5.0

Customer did not leave a comment.

Russ N. 
Rating:
5.0

Customer did not leave a comment.

Susan D. 
Rating:
4.0

Customer did not leave a comment.

KATHY S. 
Rating:
5.0

Tim runs a good business

Steven Z. 
Rating:
4.0

Customer did not leave a comment.

MIKE M. 
Rating:
5.0

Customer did not leave a comment.

Bruce C. 
Rating:
5.0

Customer did not leave a comment.

Doug K. 
Rating:
5.0

We first checked to see how much of a notice was needed at Park Rapids Auto car. He said two weeks would be enough, and we offered to pay then he said it wasn't necessary. I then went in on the 9 th of sept to reserve a trailer he didn't have one at that time but would get a hold of Tom somebody and within a couple days would hear from him or U Haul and if I didn't, call him. So the week of the 25th Monday I called to make sure he had a trailer he assured me it would be there. We came in on that Friday and basically said they didn't have one, I talked to the young lady at the counter and she didn't have any information on us, went back to the shop to talk with him twice and I asked her to have him come and talk to me, he didn't. As I was leaving I saw the door was open to the shop and I said to him you promised me a trailer, his response was I didn't promise you anything. So I called Go U Haul and the gentleman there found us one I Pine River 50 miles away. He asked me what price I was given and I said we found it on line for 453.00 but his price would probably be a little more, u haul said what ever was on line would be our price. The only thing I would be asking for would be for the 100 moles I had to go and time, and charge that back to your agent in Park Rapids, it would be a lesson learned. Thanks for your cooperation in this. Very pleased with your agent in Pine River. Please get back to me.

john O. 
Rating:
4.0

Customer did not leave a comment.

William H. 
Rating:
5.0

Customer did not leave a comment.

Doug K. 
Rating:
3.0

Customer did not leave a comment.

STEVEN H. 
Rating:
4.0

Customer did not leave a comment.

Dave P. 
Rating:
5.0

Customer did not leave a comment.

Steve Z. 
Rating:
3.0

Guy was just... rude. Claimed he “wasn't a Uhaul”?!? I was missing a piece of equipment I ordered (appliance lover) and the guy was an absolute jerk. Claimed he “had no idea” why I didn't get the equipment I ordered and paid for- just snide and rude and unprofessional.

Jennifer B. 
Rating:
5.0

Great guy

Patrick A. 
Rating:
1.0

They did not have my reservation nor the truck I reserved.

Eric A. 
Rating:
5.0

Customer did not leave a comment.

Steve Z. 
Rating:
5.0

They are great. They try to save your time to make it an efficient process.

Steve Z. 
Rating:
5.0

They were very helpful with the unloading and everything.

larry B. 
Rating:
5.0

Customer did not leave a comment.

Steve Z. 
Rating:
5.0

Customer did not leave a comment.

Rebecca K. 
Rating:
5.0

Rented a trailer today. Everything went perfect. Thanks

Dan W. 
Rating:
1.0

The guy who I talked with there was not very friendly at all. He was very open about thinking that I (a 20-year-old) had no idea what I was doing and kept mentioning that "[I] better not break 'his' trailer." He also scratched my bumper when hooking the trailer up. It's a small scratch, but still, a scratch that shouldn't be there. Would not go to Sweet Cars LLC again.

Rohan A. 
Rating:
3.0

Customer did not leave a comment.

Austin S. 
Rating:
3.0

Grouchy guy!

DOUGLAS F. 
Rating:
5.0

Nothing Tim is great!

Chris C. 
Rating:
4.0

Good customer service and very helpful

Jennifer H. 
Rating:
5.0

Customer did not leave a comment.

Brian F. 
Rating:
5.0

Customer did not leave a comment.

DALE R. 
Rating:
4.0

Good customer service

Jennifer H. 
Rating:
5.0

Awesome service quick and easy sign up. Good place to do business. Kudos to Tim Sweet.

Steve J. 
Rating:
5.0

Customer did not leave a comment.

BARRY B. 
Rating:
3.0

Smart phone checkin (on Sunday, office closed) took 2 attempts and almost an hour...sitting in the parking lot while I was supposedly being ‘verified.' Also, rear tires of truck were almost bald.

Laura N. 
Rating:
5.0

Inform customer prior to arrival that he will need an excessive amount of information about family and phone numbers

AL K. 
Rating:
5.0

More trucks up here so a person doesn't have to drive 40 miles to get one

MIKE S. 
Rating:
5.0

100% Satisfied

Tom H. 
Rating:
5.0

Thanks

Todd R. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

Customer did not leave a comment.

Taneal S. 
Rating:
3.0

Customer did not leave a comment.

Mark M. 
Rating:
5.0

Customer did not leave a comment.

GREG P. 
Rating:
3.0

My brother-in-law returned the van so I can't comment. I do know that the return location was very convenient - here in Pine River Minnesota.

lynn L. 
Rating:
5.0

Customer did not leave a comment.

DOUGLASS N. 
Rating:
5.0

It went flawless, the trailer pulled very nice

TODD G. 
Rating:
5.0

Customer did not leave a comment.

Andrew U. 
Rating:
4.0

Customer did not leave a comment.

Philip K. 
Rating:
5.0

Customer did not leave a comment.

DALE R. 
Rating:
3.0

Customer did not leave a comment.

Rodney D. 
Rating:
5.0

Customer did not leave a comment.

Michael C. 
Rating:
5.0

Service was fast and friendly, thank you!

Brian S. 
Rating:
4.0

Improve your website software. I had to book and re-confirm multiple times before my reservation appeared on their computer. Even after that, when I checked in, the leasing agent had to call a central number to get me confirmed. He indicated that this is not unusual.

F. C. 
Rating:
5.0

Customer did not leave a comment.

ROBERT D. 
Rating:
5.0

Customer did not leave a comment.

Andrew R. 
Rating:
5.0

Customer did not leave a comment.

Steven T. 
Rating:
4.0

Customer did not leave a comment.

Jennifer H. 
Rating:
3.0

Customer did not leave a comment.

Brent B. 
Rating:
5.0

Excellent service. Easy in and out.

NICK P. 
Rating:
5.0

Superb service, easy to use, couldn't have been better.

Kathy O. 
Rating:
4.0

Customer did not leave a comment.

Anthony M. 
Rating:
3.0

??? The CK in person was very busy and In a rush. We felt like we were an in convenience to him.

CATHY F. 
Rating:
4.0

Customer did not leave a comment.

Jennifer H. 
Rating:
4.0

Customer did not leave a comment.

Hoffman G. 
Rating:
5.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

Customer did not leave a comment.

Tracy R. 
Rating:
5.0

Location was convenient and to rent was quick, easy and friendly! Very satisfied!

KACIE D. 
Rating:
3.0

We called the night before to see if we could drop it off early and he gave us instructions on where to out the trailer and that he would check it in and email me a receipt...he did just that.

Beth H. 
Rating:
2.0

Customer did not leave a comment.

JIM B. 
Rating:
5.0

Customer did not leave a comment.

Stephen D. 
Rating:
5.0

Customer did not leave a comment.

Craig E. 
Rating:
5.0

Customer did not leave a comment.

James L. 
Rating:
4.0

Customer did not leave a comment.

Stephen T. 
Rating:
3.0

We reserved a car carrier several days before pick up. We did all the paperwork in person the day of the reservation. When we came to pick up the carrier, we were told that there was no reservation, only an inquiry about renting on the computer. Meanwhile, very soon after we had made the initial reservation, we had gotten an e-mail confirmation from U Haul that our reservation was set with a confirmation number. The proprietor in Pine River didn't seem interested in our confirmation and didn't want to see it. He said he would have had to re-do the paperwork even with a confirmation. This didn't make sense since it had already been done. Fortunately for us, the carrier was on the lot and we got to take it.

JIM B. 
Rating:
4.0

Tim Sweet handled my reservation very professionally and was a joy to work with. He attached the trailer to my vehicle and checked the lights. My only complaint is that the inside of the trailer was dirty, with dried mud and pine needles. I had to sweep the trailer before I could load it.

Steven P. 
Rating:
5.0

Staff was courteous and knew what he was doing. He had the truck ready and was very easy to deal with.

JOANNE W. 
Rating:
5.0

Customer did not leave a comment.

Thomas L. 
No reviews have been submitted for this location.

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