The person that handles the U-Haul service for the company wasn't there so someone unfamiliar with the process tried to assist me. She couldn't even get the code right to unlock the box that had the truck keys in there.
SCOTT B
Customer Reviews for SWFT Towing LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Sketchy Neighborhood, drop off point was wrecker service office. There was no lot to drop off equipment. I was told to leave rental in the street. I was curious to see drop off was even reported
DAVID KIf either the renter or the uhaul dealer can return the item, when I am dropping off 2 days early per the dealer request and I have a phone call about the drop off because the owner is not at the location, please just log the return on the customer behalf or offer a reminder while on the phone to do so. Renting uhaul equipment is a very seldom experience so not intuitive. Also I was asked to drop off my paperwork in the drop box but everything was sent to me via email and text links.
LIS SNot where I requested pickup
Sirri SNot enough time to explain.
Carl B