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LUKE M
Customer Reviews for T And K Auto Care
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and knowledgeable staff.
Alan CVery friendly and helpful. nice to work with
DAVID BPassenger side rear view mirror would not adjust. Not the fault of this location or its staff, in my opinion.
Robert Magents on both ends were very nice and helpful. smooth transaction.
Adam RAllow people to do some of the self checkout ahead of time. The cell service was slow at the pick up point and the app kept freezing. It took 30 minutes to pick up my rental. Tried calling this place for help during business hours and they didn’t answer their phone and their mailbox was full.
David OThe engine on the truck could have used a tuning. It was running rich.
Millard MSmall lot & kinda cluttered
Kim LThe app didn't work properly to gain access to the lock box to get the key on time. It was over an hour after our pickup time that we had access to the truck.
Andrew BSelf Checkin was easy.
Aaron FIt would be nice if they would care for the customer and equipment . They also closed earlier then the time stated. I was charged 20 extra dollars for after hours pick up but was at the location at the scheduled time. The equipment was frozen to the ground and the door was also frozen shut. Again it would have been nice if they would have prepared the equipment for the rental. Instead of just collecting the money for doing nothing at all
Daniel H