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Anthony D
Customer Reviews for TK Home Bloor
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Honour the pickup windows in the reservation, clean the trucks, improve user experience for pickup - when I checked in to pickup my van it said no van was assigned and to call a number given. When I called the number the operator told me that they couldn’t help me and I had to go inside a pickup location. The pickup location had almost no relevant signage on where to go. The uhauls were also all blocked in. The drop off was even more unclear on what to do. This was a terrible experience and if there was any other option to rent a van I would use that over U-Haul.
LAUREN RWe were charged for not refilling the tank all the way despite receiving it at 7/8 full
JOSEPH CVery profession staf
Frederick HI was provided a quote upon the initial contract, and then had about 40$ added at the end for items that I never requested nor used (nor were even in the vehicle) and a big charge for gas even though I only drove 5 miles (which were also charged). This service was fine until that point and now the business seems very dishonest.
Daniel PGet good
ELHARITH E