The system to pick up the unit wasn't responsive and was very slow as well said I was not at the location when I was the whole check in process with slow and wasted a hour of our time trying to check in and deal with customer service next time we rent we will rent from a place where there's a person there.
Thomas W
Customer Reviews for TMGC Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
reserved at Waupaca, Wi. had to travel to new London, wi. Waupaca had a dozen 26ft trucks in the parking lot. uhaul just wanted me to ferry the truck to stevens point, Wi area. not happy i had to drive an extra 1.5 extra hours to get the truck vs picking it up in waupaca, wi, 8 minutes away from my moving location. tmgc was great, the guy was friendly and helped me out.
Gary TFriendly service.
Craig K