Customer did not leave a comment.
THOMAS F
Customer Reviews for Tacoma Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Be straightforward about noticing. It blows my mind that a 29.99 dollars a day truck rental turns into 180 dollars, 55 of it being charged after i returned the truck, without my consent or knowledge, and only 3 hours after unpicked the thing up. I drove about 20 miles less than expected initially, so if anything I should have had a credit. Then i remember what company I’m dealing with and how ethics and morals seem nonexistent when dealing with corporate America. I only used this native because I had no choice, but never would recommend U-Haul to anyone because it wouldn’t be idea for low income families. I was completely taken advantage of and overcharged, you’re pricing is not realistic or fair.
JOSHUA RTacoma Self Storage was a great location to pick up my U-haul from and everything was easy to get done from there. 10/10 would rent from them again.
ADAM LThere was trash left in the cab and used moving equipment in that I did not order in the cargo area. The windshield was so dirty that I could barely see when the sun hit it. There was also a break light out. I believe I should be refunded some if not all of my money.
Matthew S