Very friendly
Ann H.
Customer Reviews for Tactical Supply & Surplus
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Amazing customer service. Very nice and an easy transaction. 10/10 would recommend.
Tiffany H.Service was excellent.
Jose S.Excellent
Jeisel C.Driver side front tire had an air leak. Had to add air twice during my trip.
CHARLESROBERT L.Very pleasant staff, truck had check engine light and abs light. Some to the people I rented it from and they said it's fine, it was serviced a few weeks back. Dont know how they rented it with minimal breaks at speeds above 55
Brian S.Was very quick and didn't have a problem at all to rent the car hauler that I needed when I needed it just for the short period of time that I needed it and the staff was very kind helpful professional and pleasant
dortha S.Courteous, well informed customer service. Made our experience painless!
LENNY K.Great Customer Service!
Nelson D.This location has easy access to highway. Agent friendly, knowledgeable & the rate was very reasonable.
CHRIS S.I would have liked some kind of credit from company for bringing truck back early and with more gas in it than I needed to. So I could use the credit on my next rental
Gary N.Told me to wait to return until all the people left his store which was over 7 before he would come out to help me. I wanted more than 30 mins before I asked in to come in I had my kids and could not wait that long.
Jasline F.Slight issue about the gas left, but was resolved quickly.
Michael A.Youre customer service on a corporate level is atrocious. You had us drive to tampa from hudson only to be told that there was no uhual. Then to spring hill saying that location had a truck we could use and said you had booked it. It was not there the owner knew nothing about it and it was never booked. After a third time we when to brooksville and finally got a truck. After wasting hours and gas driving around the tampa bay area you have some nerve to charge me anything extra for gas and a clean up fee after you put me hours behind in my move.
Nicholasz O.