Both the furniture dolly and the other dolly I had reserved did not come with the truck and I was still charged for both the equipment at pickup and then also charged a missing fee for both dollies at drop off.
Danielle R
Customer Reviews for Tailwaggers Of Lancaster
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Have the rentals in stock, train the locations correctly and be there ready with the keys so the customer isn't waiting around.
Frank P