Customer Reviews for Take 1 Stop and Go

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Take 1 Stop and Go

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AGUSTIN H.
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The truck i had could use an alignment. It was pulling to the right.

Alicia M.
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Customer did not leave a comment.

GREGORY W.
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Lamont B.
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MICHELE M.
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JAMIE R.
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Take one is my go to Uhaul dealer!!!

Robert F.
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Customer did not leave a comment.

Clyde P.
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TERRI S.
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Great customer service

JAMIE R.
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Customer did not leave a comment.

Lorinisha W.
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Jean E.
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THOMAS W.
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awesome customer service

ROBERT H.
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Very friendly and professional

James N.
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The Uhaul associates were very helpful and most courteous. Made the moving experience very easy.

Carol J.
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Customer did not leave a comment.

RAYCHEL T.
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Jonathan W.
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Grimy location. Truck well maintained. Hours inconvenient, did not have blankets and dolly I reserved.

LASHONDA L.
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QUICK AND EASY

Wallace W.
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Customer did not leave a comment.

James C.
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Friendly and helpful staff.

Lesley G.
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Great location. The staff was very helpful and friendly!

Richard C.
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Fix the brakes that was locking up cause poor gas mileage and fix tugne and shorts

Deborah D.
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Customer did not leave a comment.

Shannon L.
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Justin M.
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Otis B.
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MICHAEL P.
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Love the rep Andrea. She cares about your needs and takes good care of you

Kenneth D.
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Tyler L.
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Rebecca L.
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MICHAEL P.
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Andrea was amazing!! She was nice and took time to explain the benefits of the insurance. I would go back just to have her as a rep.

Justin W.
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Scott B.
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Stacey N.
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Amazing customer experience at this location! They were helpful, honest and friendly.

Rodger M.
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Misti B.
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Caleb B.
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Valencia P.
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destiny R.
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No one was at the location but the representative on the phone was very friendly

nikaree F.
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got charged for gas even when I put the same amount back actually I put more gas in

Tim S.
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Customer did not leave a comment.

Amanda I.
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The guy working there looked like a cave man. Came walking up with long hair pulled to the top of his head with a zip tie, sandles with very dirty feet. I wish I would have taken a picture because word just can't describe. I checked in online. Not sure what the point to that was because nothing was ready. I had to stand there for almost an hour in the heat while he played musical trucks to get mine out. The office building was so dirty and poorly maintained that it looked abandoned. The property had trash and things everywhere. I had made my reservation to pick up the truck in Portland, TN but when I called to confirm my reservation I was told they didn't have the equipment I rented and that Uhaul would be in touch with where I needed to go. They never did. Instead I had to wait on hold with customer service for 45 minutes before anyone even got on the phone then on hold for another 30 while they tried to figure out what was going on two days before my pick up date. The movers I booked through Uhaul showed up 3 hours late and almost not at all claiming someones car broke down. Moving a long distance is stressful enough. The experience I had with this Company made it even worse

Michael F.
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Customer did not leave a comment.

Briana S.
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Randall W.
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Andres A.
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Truck was dirty, there was a lot of animal dander everywhere

Todd Y.
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DAVID M.
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William C.
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Leilani B.
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My dolly that I ordered wasn't in the truck. Tried calling the location to see how to handle and got an answering machine. I left 2 different messages, and I still haven't heard from them And this is 2 days later. I ended up having to go purchase a dolly while my helpers waited on me. Super inconvenient!

Lee F.
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Customer did not leave a comment.

David M.
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James W.
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Antonio was great to work with! Friendly, accommodating and made me feel welcomed.

Ralph F.
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Left some keys with the truck and did an excellent job getting them back for me

Take One M.
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Customer did not leave a comment.

Brittany P.
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The system was down and my truck did not get checked in on time although we returned it early. then I was charged for two extra days which took five days to go back into my account. The staff in personnel were kind and helpful.

MEREDITH H.
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Customer did not leave a comment.

Thomas K.
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I have always used another place in town because it is closer to my house, but I will never use them again! The staff at Take 1 Stop and Go are the best and worked with me to get the best deal, even with the computer systems being down nationally. Thank you!

Eula F.
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William G.
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The owner was super nice and helpful!!

Ulus T.
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Great customer service

Take One M.
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Dennis A.
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I would recommend Gallatin Tennessee U-Haul he did a very great job

Take One M.
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Customer did not leave a comment.

Zarabeth A.
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Truck had check engine light on Auto Transport Tire blew out on the highway going 55 mph, took 90 mins to get a tire brought to us. Absolutely HORRIBLE The moving staff we hired from the uhaul site in Gallatin was great. The moving staff we hired from the uhaul site at our dropoff area was TERRIBLE AS THEY NEVER SHOWED UP!!!!!!!!!

Daniel B.
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Customer did not leave a comment.

Glen B.
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I've used U-Haul many times over the years but this location was the most accommodating and friendly of all.

James B.
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Once the agent showed up everything went smooth. I did show up 45 min early but spent it waiting for agent showing up.

Sandra V.
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Scary part of town and the building was nasty and run down.

Chelsa S.
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Customer did not leave a comment.

Geromy C.
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My charge/receipt was incorrect

Ana A.
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Customer did not leave a comment.

Paul R.
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The truck cab smelled really bad. Like major b.o. no one on site at time of pick up. Online part was nice and convient only they said keys were under drivers seat, they were in glove box. Location looked run down ill kept would not want to return there.

Colleen C.
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Customer did not leave a comment.

Karen D.
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They are my preferred location.

Deborah S.
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Last minute rental. The lady was nice and professional. Check out and in process was quick.

Take O.
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Customer did not leave a comment.

Chelsa S.
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I was told this is a new location, so I don't want to be harsh. But I waited outside for almost an hour on the phone with customer service trying to figure out what to do with a key that wouldn't fit in the return box. The person we picked the tuck up from was very kind and professional, but the truck had an oil change light on, trash in the back, and stains/cigarette smell in the cab. We were able to successfully complete our move though, and that's whats is most important.

Take One M.
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Customer did not leave a comment.

Raymond S.
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Dominiqutria R.
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The lady that checked me out was friendly and professional .

Omega D.
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Customer did not leave a comment.

Johnny Y.
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Great customer service, quick check in

Keith R.
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Customer did not leave a comment.

valire J.
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Lon S.
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Good customer service quick check in

Take One M.
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Gregory G.
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SAM M.
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Confusing on where to actually pick up equipment, web site says Blythe Ave but ended up on W Main, other wise quick pick up and transaction.

Jay F.
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Customer did not leave a comment.

Brandon C.
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Jerry D.
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Either adjust the "open" hours on the website, or open on time as advertised. Three customers had to wait over an hour for the representative to arrive.

Jay S.
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Customer did not leave a comment.

Rick B.
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Jamie R.
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Kerry W.
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There was no one at the location at my time of pick up. The location was very creepy and looked abandoned other than the lot was full of Uhaul. It felt unsafe. I called the number left on the door and no one answered and then someone else called me back. I had to go to a different place to finalize the reservation and get the key. This place was rather creepy as well. Then had to go back and pick up the van. The mileage was not the same as what I was told. Tried to contact the person but no one answered so I had to get in touch with Uhaul customer service. They were awesome and took care of it. This all ate into my move time. I was told to call when returned and to put the key in a mailbox. Tried to call when returned but no answer. The mailbox was not secure and the location seemed creepier than before. An outside bathroom door was open and there was clothing lying around. So I had to go back to the other location to return the key and had to wait for the man to appear to finally rerun the key. The man was pleasant and apologetic about everything but just overall a very creepy and kind of sketchy experience. Would likely pick a different location if I had to rent another Uhaul.

Take One M.
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Customer did not leave a comment.

Howard T.
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Customer did not leave a comment.

Take One M.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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