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michael s
Customer Reviews for T&C Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great experience. Excellent customer service.
Frank TVery friendly
MILYN PThis is an excellent rental location, and great customer service!!
Dudly CChris Zamora has awesome customer service. He is a Awesome Rep for Uhaul
Robert ZAll good!
Laurie EAlways a pleasure to drop off here! Thanks so much.
LORI FEverything was excellent. I recommend to rent from t and c if your not close to any major cities. I.e. Albuquerque, socorro, los crusas.
Terrell CChris did a great job very helpful and attentive!
Andrew MI had to tighten the passenger side straps every 50-100 miles. I checked every time I stopped. It did not loosen very much at all for 2 stops. So I did not check for 2 stops. I checked the 3rd and the strap was almost off on that side. The passenger side was all the way up to the top of the tire. With no part of it on the outside Scared the ..... out of me. I checked every time I stopped from there on. I had to tighten each time. Driver side I only tightened once. I told the person at the place I left the tow dolly.
John WShould have verified tire pressure. One tire was down 20# after 300 miles. Maybe a slow leak.
Marc MCould have had a larger truck available
kevin gExcellent service 2nd time customer Recommend to anyone in need of U- Haul service. Chris is great!!!
trenhholm hChris is very helpful and pleasant
david rFirst time customer Chris was excellent!!!
trenhholm hExcellent service and it's very nice to be able to rent trailers and trucks in Mountainair!
Paul SI will come back again
david rExcellent customer service and someone who likes his job!!
Dudly CNo suggestions, you are doing great. Keep up the excellent service.
Theresa COne of the Safety Chains was dammaged, and broke the first day. The right tail light fell off on a very rough road between Needles, CA and Willians AZ. The right-hand tie down strap was frayed and hard to work with.
STEVE CNone
Maria GThey were great! The trailer was staged for us and ready for pickup. Thanks
Keith SThe 15 ft truck is 29.95, however your charge for mileage is ridiculous. I had to pay 150.00 for mileage and 50 dollars in gas. So renting the truck for one day with everything cost me $230.00 dollars My distance was 100 miles round trip. I would never rent a 15 ft truck again!!! I thought there was a certain amount of miles given with the rental but it seems there is none.
CHUCK BWe dropped off the trailer on a Sunday. When I called on Monday they had already checked the trailer in and were very courtesy.
Janet GQuick and easy drop off, very pleased!
Gregory Rgreat place to drop off and stop and have lunch and support the community
FRANK MThe man is proven is don't make your customers drive 2 hours round trip to pick up the U-Haul when they pick the location 5 minutes away
Richard FExcellent staff both drop off and pickup.
Jacob FTerrible experience I will never use uhaul again! I had to drive an hour through anow to pick up my U-Haul. Why do I reserve a uhaul if it’s not going to be available at the time I need in the city I need it?
Kevin SMore convenient and available location l have to drive 1.5 hour in order to be able to rent.
Juan mAll was fine. the attendant was pleasant and helpful. Location is remote but thankfully had a truck available. No complaints but nothing outstanding either.
Nancy L2nd time I have rented this configuration of open trailer. Incredibly stable on the road and incredibly well built. You should sell these things àt a premium price point because no manufacturer on the planet makes anything like it.
George CChris at T&C Auto Repair is very helpful and takes great care of his customers.
CHUCK BChris was very helpful and was right on top of things. I will use his service again.
david rI would rent again.
david rChris at T&C was very helpful. The open trailer I rented was in excellent shape, extremely rugged, and very roadworthy.
GEORGE CGreat experience.
Judith MChris was a huge help. There is literally nothing that could have went smoother to improve my experience. I greatly appreciate it!
brian sData entered through the Uhaul website for reservations could be transferred to the dealer so he doesn't have to re-enter - thus ensuring a quicker transaction.
John RNothing needed...fast friendly and efficient service !! Five Stars
MIKE DIt was the best experience i had
clarence cImprove dealer access to paperwork filled out online by the end-user to reduce the time spent in the dealer office completing that paperwork (too much duplication of effort.)
Henry S