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Brittney N.
Customer Reviews for T&J Fruits and Vegetables
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The business owner was always unhelpful. When asked his response was always “ Go to your phone.†The trucks check engine light was on when picked up, the truck had 1/4 tank of gas when picked up and when dropped off, owner argued it had a 1/2 tank when picked up. When I disputed this fact and told him I had a picture and receipt from gas station to prove, his response was well ok. I was not happy with his customer service or how he maintained the vehicle. I will not recommend this location at any point.
Sharlene R.The gentleman I spoke with to pick up the truck was great. Had me in and out in just a few minutes.
Adam P.Check in takes too long
RENEE S.I had my rental for 2 hours and was still charge a full day. I won't use it again
Tammy S.they were very friend and personable while staying professional
jeffrey H.Service was great. The guy at the location is more than helpful, but the equipment itself was absolutely true Roche us the truck that I received was a death trap all over the road. The alignment was so horrible. The steering wheel was caught tapped way around. We thought that the truck wouldn't even make it uphill after it was loaded down so other than, the service that I received at the location from the gentleman they experience was horrible. Someone should do something about that truck that I got because it was pretty bad.
Joseph G.Joes expertise is second to none!!! He is professional, friendly, and thorough. A #1 ranking from me!!!!
chris C.Always a pleasant experience to deal with this store!!
gail H.Straighten out problems with the app and let people who use it know they will need additional contacts for verification before the moment the need to be put into the app. Every time I left the app to look up contact information, the app shut down and my screen went black and then I had to start the whole check in process all over again. Awful, stressful experience
Everson K.THE GUY WAS VERY HELPFUL AND FRIENDLY. HE GAVE US A VERY GOOD EXPERIENCE SOMETHING THAT YOU DON'T SEE THAT MUCH ANYMORE.
SHANE C.Pick up went fine but drop off rep ws the unfriendliest person I ever met.
Marjorie C.Still trying to understand why I was charged much more than I was quoted on my reservation.
Kara D.Vehicle had multiple warning lights that stayed on. I was told that the vehicle was OK to drive. Vehicle had cigarette smell. Customers shouldn't be allowed to smoke in the vehicles
Randy S.Only thing I noticed was the passenger driving light was out
Thomas C.Excellent place to rent from! Also would like to say that I left a review earlier in the week and for some reason it gave only two stars. That was an error and should have been 5 stars. I would recommend renting from here always!!!
Tim M.Equipment was available and ready; staff was knowledgeable and friendly.
CLAUDIOL B.Always an easy and pleasant transaction from this site. My go to rental!!
gail H.Joe at T&Js is simply the best!!! He's open, helps, advises, drops everything for you. I can't say enough! Chris Connolly Little Falls, NY
chris C.Pick up and drop off were very easy. Everyone was friendly and helpful!!
todd P.Guy was extremely rude
James H.Joe was very helpful and the rental process was very quick! Will definitely use this uhaul place again when the need arises
Susan L.Trailer door was severely bent: I could barely get it to latch. Clerks at store are very friendly. UHaul should alert users ahead of time that ancillary equipment ordered ahead of time are not available at the pickup location. I ordered blankets and they were not available. Uhaul phone rep said a supervisor would call me about the blankets but I never got a call.
Leo B.Please do not allow smoking in your vehicles. I had to smell the smoke from the previous user all day and it made me nauseous. Other than that, the staff at T.J.'s were great
John A.Nice man assisting me when Inpicked up the trailer
Ronda D.Staff was very friendly and helpful.
Tim B.Joe makes sure you know what you're doing, the rig is set, and all the I'd are dotted and it's are crossed. A1!
chris C.Service was great!
ANNM M.Joe made my pick - up experience simple.
Robert D.Clean better and maintain the equipment better the appliance dolly was in bad shape and the brake on truck was very soft
Dennis P.Joe is very friendly and service oriented. He does a great job.
John A.This location was able to provide me with a truck last minute. Everyone was very friendly and was able to get all the paper work finished very quickly!
Drew A.TM's was fast, friendly and convenient an excellent customer service experience
Pamela S.I liked the proprietor and location was generally convenient. You should have covered the hole in the front driver side of the box. There was a dent and resulting hole where a previous renter had hit something. Had it been raining my move would have been soaked. A little roll of aluminum or silver foil tape or something similar for $5 would have gone a long way to make the box more water resistant. Thank you for charging me for one day.
Pete F.Joe is always good at his job
Donald Z.The windows were covered in white sap. The driver side door lock was damaged so you could not put key in the door.
Sean A.very friendly, clean updated vehicle. whole procedure was so easy and accessible
April M.I was a great experience! The man was very knowledgeable and friendly and I wouldn't change a thing! He will be who I will be renting from at this point forward!
LORI A B.Good check out and return service. Easy to do business. Consider washing the van before use. Also, the washer fluid was indicating low when we picked up the vehicle. We added fluid for the next renter.
john B.