Customer Reviews for T&J Fruits and Vegetables
(U-Haul Neighborhood Dealer)

351 reviews

221 S Caroline St   Herkimer, NY 13350
(@ State)

(315) 866-0558

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: 8:30 am - 4 pm

Services at this Location:

Contact Us

(315) 866-0558

221 S Caroline St
Herkimer, NY 13350
(@ State)

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat-Sun: 8:30 am - 4 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Pamela D. 
Rating:
5.0

TM's was fast, friendly and convenient an excellent customer service experience

Pamela S. 
Rating:
4.0

I liked the proprietor and location was generally convenient. You should have covered the hole in the front driver side of the box. There was a dent and resulting hole where a previous renter had hit something. Had it been raining my move would have been soaked. A little roll of aluminum or silver foil tape or something similar for $5 would have gone a long way to make the box more water resistant. Thank you for charging me for one day.

Pete F. 
Rating:
5.0

Joe is always good at his job

Donald Z. 
Rating:
3.0

Customer did not leave a comment.

Renee S. 
Rating:
5.0

Customer did not leave a comment.

David V. 
Rating:
3.0

The windows were covered in white sap. The driver side door lock was damaged so you could not put key in the door.

Sean A. 
Rating:
4.0

Customer did not leave a comment.

Deserae C. 
Rating:
5.0

Customer did not leave a comment.

Marc M. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

very friendly, clean updated vehicle. whole procedure was so easy and accessible

April M. 
Rating:
5.0

I was a great experience! The man was very knowledgeable and friendly and I wouldn't change a thing! He will be who I will be renting from at this point forward!

LORI A B. 
Rating:
5.0

Good check out and return service. Easy to do business. Consider washing the van before use. Also, the washer fluid was indicating low when we picked up the vehicle. We added fluid for the next renter.

john B. 
Rating:
3.0

Customer did not leave a comment.

richard R. 
Rating:
5.0

Customer did not leave a comment.

Ross R. 
Rating:
5.0

Customer did not leave a comment.

Matthew M. 
Rating:
5.0

Customer did not leave a comment.

Tricia D. 
Rating:
1.0

I was charged an extra day for bringing the truck back THE DAY IT WAS DUE! It wasn't late...it was due today, Aug 19 Also, I'm finding that I'm nickel-and-dimed every time I use a truck, i.e., an extra $15 here, and extra $20 there for knicks on the truck/van. Seriously? You're taking advantage of people under the guise of "capitalism."

timothy C. 
Rating:
4.0

Customer did not leave a comment.

DOUG B. 
Rating:
5.0

Customer did not leave a comment.

Eric L. 
Rating:
3.0

Check the vehicles out before renting them. We had a nail in on e tire. The oil filter was loose and all the oil leaked in our driveway. Thankfully we saw it before we started out on our 3 hour move.

james N. 
Rating:
5.0

Customer did not leave a comment.

Kathy L. 
Rating:
5.0

Excellent experience from start to finish!

Eric L. 
Rating:
3.0

Not a big selection of boxes

susan G. 
Rating:
5.0

I believe all vehicles should be inspected fully before they are given to the next customer to ensure their safety. The front tires on my U-Haul we're balding. Other than that everything was fine.

c hristopher B. 
Rating:
5.0

Customer did not leave a comment.

THOMAS K. 
Rating:
5.0

the return drop off went fast and trouble free. Good service! Uhaul's locations have good service, however the same cannot be said for the corporate service where you call to reserve a truck. Please see my comments after the pick up location.

MICHAEL P. 
Rating:
3.0

Customer did not leave a comment.

mark H. 
Rating:
5.0

Customer did not leave a comment.

Matthew E. 
Rating:
3.0

Customer did not leave a comment.

BRANDONE R R. 
Rating:
5.0

Customer did not leave a comment.

Jacqueline M. 
Rating:
5.0

Very friendly much more helpful than the guy in Little Falls for sure

zachary M. 
Rating:
5.0

Customer did not leave a comment.

Samantha A. 
Rating:
5.0

Customer did not leave a comment.

frank F. 
Rating:
5.0

Customer did not leave a comment.

Joseph C. 
Rating:
5.0

Customer did not leave a comment.

Kenneth H. 
Rating:
5.0

Customer did not leave a comment.

Patrick W. 
Rating:
5.0

Customer did not leave a comment.

Adam P. 
Rating:
5.0

I had trouble doing pickup by phone. I was at the location but gps said I wasn't. The owner of T&J Fruits and Vegetables was very helpful and patient. We got through the process together. I recommend picking up some pierogies there too!

Arthur F. 
Rating:
5.0

Customer did not leave a comment.

ROSEANN M. 
Rating:
5.0

Great customer service, equipment was in good condition. Not much else to say. Don't have a bad thing to mention

Dustin V. 
Rating:
5.0

Excellent service , friendly and helpful .

George C. 
Rating:
3.0

Customer did not leave a comment.

Ronald S. 
Rating:
5.0

Go out and start truck so it's warm before finishing paperwork. Otherwise everything else was great.

Richard C. 
Rating:
4.0

Return was super easy with no problems.

JAMESE S. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
5.0

The truck had a strong odor of garbage in the cargo area.

Allan L. 
Rating:
5.0

Excellent service. Also, check out the local produce, maple syrup, NYState apples and such! Awesome place to purchase local products.

Jean D. 
Rating:
4.0

More accurate track of fuel and mileage. I brought the uhaul back with the same amount of fuel and was actually under mileage and there was a concern by the proprietor. He personally witnessed that the tank was 3/4 full when I left. I drove it 10 miles and put a half gallon in. How can you split hairs like that when the vehicle was only driven 10 miles and I was charged $0.59 a mile.

Joseph T. 
Rating:
5.0

Very nice business and family. Very professional and friendly. Definitely know what they are doing. Thank you.

cassie S. 
Rating:
5.0

Customer did not leave a comment.

TODD B. 
Rating:
5.0

Customer did not leave a comment.

David W. 
Rating:
5.0

Customer did not leave a comment.

SCOTT K. 
Rating:
3.0

The location was fine. But Uhaul charges are outrageous! I needed a pick up truck but it's not available so I was given a box truck. I should have rented from Lowe's or gotten a van from Enterprise for a much cheaper rate. Uhaul is a rip-off! Never again!

Paul-Carlos P. 
Rating:
5.0

Customer did not leave a comment.

BEN M. 
Rating:
5.0

I will only use this location for my Uhaul needs. The owners were attentive, kind, and knowledgeable.

Bethany B. 
Rating:
3.0

Customer did not leave a comment.

William Vasil D. 
Rating:
5.0

Very easy pick up and drop off.

David V. 
Rating:
4.0

Customer did not leave a comment.

Trevor H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD S. 
Rating:
3.0

Customer did not leave a comment.

Joel C. 
Rating:
5.0

Good price and easy pick up and drop off

Gregory L. 
Rating:
5.0

great place to do business

gerry S. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER C. 
Rating:
5.0

Customer did not leave a comment.

William G. 
Rating:
5.0

Customer did not leave a comment.

EARL L. 
Rating:
4.0

Customer did not leave a comment.

stephen G. 
Rating:
4.0

It was all good

Rick S. 
Rating:
5.0

Good people and solid equipment. Will use again.

Carl L. 
Rating:
5.0

Wonderful people to work with!

conrad P. 
Rating:
5.0

Customer did not leave a comment.

MARK D. 
Rating:
5.0

Customer did not leave a comment.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

RAYMOND C. 
Rating:
5.0

Very nice fellow,Joe who also has a nice selection of fruits ,vegetables and Pirogies for sale.

ROBERT S. 
Rating:
5.0

Nothing, great, convenient location with excellent staff.

Joseph T. 
Rating:
5.0

Everything went well, no complaints!

Rocco I. 
Rating:
5.0

Nothing. Vert good experience for me. I will use again.

russell F. 
Rating:
5.0

Everyone at this location were very helpful. I would recommend them to other Uhaul customers.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
3.0

N/A

Craig B. 
Rating:
5.0

Customer did not leave a comment.

Kenneth B. 
Rating:
5.0

Mr.DiCRISTINA WAS A PLEASURE TO WORK WITH FOR OUR UHaul rental.

DEAN D. 
Rating:
5.0

Customer did not leave a comment.

Lori L. 
Rating:
5.0

Customer did not leave a comment.

Robert P. 
Rating:
5.0

Very friendly and helpful staff

JEREMEY P. 
Rating:
5.0

Customer did not leave a comment.

Debra N. 
Rating:
5.0

Absolutely nothing... the whole process was quick and easy.

Rebecca S. 
Rating:
5.0

Friendly and helpful family owned business

John L. 
Rating:
1.0

The wheel alignment was off; as was the pricing of the Uhaul.

Jared L. 
Rating:
3.0

Price was pretty expensive for 24 hours

Brandy S. 
Rating:
5.0

Customer did not leave a comment.

Ben Y. 
Rating:
1.0

This place was a joke first didn't write the milage down when we took it then the "computer" supposedly went down billed us 2 times for different charges then made us pay cash on top of it still fighting for our money back

JESSICA H. 
Rating:
5.0

The truck inside was filthy!

Elizabeth M. 
Rating:
5.0

not a thing

virginia P. 
Rating:
5.0

Customer did not leave a comment.

Carolyn M. 
Rating:
5.0

I don't feel that there is any need for improvement. Everything was easy peasy and the owner was friendly and courteous. Also I left and item behind in the vehicle and the owner was kind enough to hold on to it until I was able to return for it.

Arlitha G. 
Rating:
5.0

Nothing, was very pleased.

Brian M. 
Rating:
5.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

Customer did not leave a comment.

Marc R. 
Rating:
3.0

Customer did not leave a comment.

paul B. 
No reviews have been submitted for this location.

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