Tanner's was fantastic! They were so helpful when I ran into an issues caused by the original rental location. She fixed it and made everything so simple for me. I would recommend them to anyone!
Tiffany S.
Customer Reviews for Tanner Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Faster Service Customer time is valuable as well We are depending on Uhaul to be ready so we can start our move on time. :( worst first experience with the company
Destiny S.Was happy with the drop off.
Carina R.After verifying my tow setup with uhaul online the pickup location was completely incompetent and unable to provide the proper equipment in a timely manner. Equipment I ended up with had previous damage that was not listed on the rental contract.
David M.Nothing great service
Martha J.All good! Thanks!
Monserrate C.Great costumer service!
PRISCILLA L.I was bit by a brown recluse spider that was inside the truck ended up going into the hospital because of it notified y'all y'all sure to me the child would not charge me for the extra days I have the vehicle because of this on top of that my rental rate was supposed to be $0.49 a mile as a promotion because the truck I rented last time tore up on me and ended up not being able to move all of my stuff out of my unit before I had to return it. So I got screwed out of my money last time and you're screwed me out of my money again this time
Benjamin P.Tanner's service center are top of the line.
JACE K.Tanner Service Center always has friendly courteous staff. They are very customer oriented. Highly recommend.
JARROD W.NA
Anthony N.The dorp off were fine only thing with that i try to go online to do the drop off but online was not letting me do it after trying about one hour 1/2 or two so i end up calling uhaul and had to wait on hold close to and hour Thanks God i got it all done
Brenda B.Always get good customer service when I come here. The lady that's over the uhaul rental is the absolute best.
Stephanie W.The location was Great, they hooked the trailer up for me, checked to make sure all Lights worked and in a timely fashion. The down side was I returned the trailer after hours and I had a hard time unhooking trailer cause it's so heavy and there is no Jack on the tongue. I hurt my back unhooking the trailer. They really need a Jack on the large trailers.
Robert L.Tanner Service Center is great and Wendy is always extremely helpful.
Jarrod W.No improvements needed! Everyone was perfect. Thank you so much!
BRODERICK M.Mr. & Mrs. Tanner from Tanner Service Center was very accommodating. They were very knowledgeable and helpful, I have never rented a uhaul before. I will again rent from them in July 2021.
ROSE O.Maintenance on the truck. The brakes were bad.
LAVERNE P.Tanner had top notch customer service and was very helpful. They were easy to work with and made the stressful part of renting equipment a breeze. 6/5 stars for sure!
JACOB D.Blankets were nasty with something stuck to them. We couldn't use them, but had to pay for them after breaking the seal. It does no good to complain, I am sure. May as well just say all was great and move on. Tanner's service Center are nice people and the only place in town that had a uhaul truck.
LESLIE C.My rental was not ready when I arrived and I waited nearly 20 minutes before being helped at all by the staff. The fuel level and mileage were not accurate so I spent another 35 minutes waiting for the associate to fix the paperwork and the vehicle was not cleaned out and a mattress was left in it by previous renter which I had to dispose of before I could even start my moving. I then return it in the city I moved to which is what I had set on the app however then recieved a bill stating I owe 220.00 for not returning it to the same location I rented it from. This is infuriating to me since uhauls have always been able to be returned to any location and I specifically set the drop off location to my city which is only 14 minutes from the pickup location so why the $220.00 fee. When I picked up the vehicle it was at 26 miles to empty and I returned it with 47 miles to empty yet I get charged another $30.00 plus $118 in fuel and then was also charged for the damn mattress that was already in it. This is crap and I will be in contact with my lawyer
Deborah C.Dublin Hunting and Fishing was were we was scheduled to pickup, they were closed and it caused us money by having movers waiting on the truck. We was redirected by Uhaul representative to go to Tanners and they were great, friendly and got us a truck.
Robert A.Our experience with renting our uhaul was excellent they went over and beyond to help us, we needed the vehicle for more days than expected it was no problem.
Angela O.They went out of there way to get me a truck since they didn't have the one that I wanted then. Thank y'all the tanner team.
brock B.Tanner Service Center always provides excellent customer service!
Jarrod W.Friendly and helpful.
jeremy S.No appliance dolly available even though I requested one.
WILL S.The folks at Tanner's were great. Very helpful at every stage. Even helped modify the order when they didn't have to. Awesome place.
ROBERT K.Tanner staff are excellent! Exceeded my expectations. Superb customer service they couldn't have made this experience easier.
Michelle F.The service was excellent and they went out of their way to make sure I was taken care of. I couldn't be happier.
Richard S.The Tanners and their team were friendly, helpful, and kind. Also, they went out of their way to give us tips and advice so we would have a safe experience. We can't thank them enough . They were all great. Matt and Carol Stevens
MATT S.Ensure that what is reserved is what's received
Romonica O.The only thing lacking was the appliance dolly.Other than that I was very satisfied with the service.
Hillbert T.The truck over heated and broke down 4 times before we could get it back to the uhaul place. It had not been serviced before rented out.
Alison F.N/a
Donald K.The Tanners have always helped us in all of our rental needs.
Ronnie G.Great service tied to a valued product.
LEON H.Tanners did a good job with my return.. no problems..
Ricky U.selected tanners in east Dublin when pu truck however when I was driving to east Dublin received text telling me to return to a locatiom in Dublin. after finally finding location it appeared just a vacant lot with some uhaul equip on it. Location was not the most desirable location and could not find anybody around. Called tanners and they told me to bring truck there. When I arrived at tanners they called uhaul and they told him that thet didn't tell me to return elsewhere showed tanner text. this was a bad experience as \we lost a hour trying to leave truck at other location. .
Wayne H.Wendy was outstanding! She was a joy to work with.
Susan M.Excellent rental experience from Tanner's. Check out went smooth and simple. Thanks to the staff for taking care of us. They treat you like family. Thanks, Wendy for awesome customer service.
Kevin T.Always friendly very hepful
Gregory A.N/A
elizabeth P.We had booked in advance and had requested a location closer to us. We had to drive 30 minutes both ways which set us back an hour. It would be great if UHaul guaranteed your requested pickup. Moving is already stressful and it would alleviate some of it.
Anthony C.Very friendly rep. Pick up and drop off were easy. I had to request an extra day due to storage problems and the process was no problem. I give U-Haul a 10+!
Billie S.