Customer did not leave a comment.
CURTIS M
Customer Reviews for Tanner Service Center
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
There is only one 4 way furniture dolly for all of Lauren’s county
JACQUELINE JFor me it’s the Customer Service. These are great folks to deal with. My reservation is always ready when I arrive!!
MARK CThe team their wasn't friendly at all .there wasn't no credit towards keeping for half day nor credit return on the gas mileage I wasn't satisfied at all.
CHIQUITA FI never used the haul , but did Drive it home and was charged $65.00
TERICA DThe trailer blew 2 tire due to it having incorrect offset wheels. Luckily no damage to persons or property. 2 hours of inconvenience on the side of the interstate. I'll know what to look for prior to my next rental.
Richard JAlways excellent service at Tanner’s Service Center East Dublin Ga. One big family there that’s very welcoming
STEPHANIE WRight off rip tried to charge me double got that handled. There was roaches in the cab of the truck. The drop off location didn't even exist anymore called corporate to fix it, dropped the truck off then got charge EXTRA MILLAGE for taking to the new location that UHAUL WANTED me to take it to. Will never us uhaul again and I hope no one does
Matthew VTanner's Service Center personnel were super helpful and the truck ran great and met my needs. i will be backl
RANDALL JQuick , they met me when I pulled up Great service
BOWEN MI reserved the 15' box truck online for earlier mobile pickup but when I arrived truck was not ready keys had not been left so I had to wait an extra hour to pick up so it put me behind
Anthony CAll good.
DARREL BAll good Great service
WILLIAM FHelp the customer not just take their money and run
Jeff DExcellent service.
Bob CWheels weren't even hand tight on the tailer had to pull over due to a shake in the steering wheel thankfully I'm a machine and knew to check all the Wheels to make sure mine were fine but all the tires on the trailer were about to fall off the license plate light was even out when we made it to the drop off location they even noticed that the trailer it's self wasn't secured the right way and the wear in tear was awful I have 5 baby's and we could have lost all of our lives
Zachery ELeft trailer on property and contract in drop box as requested July 5. My booking was not resolved until July 16 when I called to ask about it, and the lady was overheard saying “we have to find this ladies contract and trailer.” Just wow
Edward CThe app was difficult. I couldn’t get the code for the lock box. Tanners came in to help me when they were closed!
JAMES DGreat customer service. Got the trailer i needed. Hannah was very friendly and handled the rental professionally and timely. Thanks for a job well done.
Kevin TGreat people, great location, very helpful
JEFFERSON BThere was no one there to help when I dropped of the truck.
Seth SNone
Anthony NNothing!! Everything was perfect and great customer service.
VINCENT FNothing
MARY SFast and friendly service. Definitely worth the price.
LISA AJust keep doing what yall do. They have excellent customer service
MAYO DVery helpful
William FThe locations aren't the issue the issue is using uhaul app to return and pick up
Carrie HGREAT SERVICE
Raymond BLove everything about Tanner Service Center
STEPHNAIE WTanners always provides quick and friendly service. Great place!
Jarrod WGo somewhere else
SCOTT SGreat experience
CHAD DAll perfect!!!!!!
Monserrate CNot much - all in all, my move experience went fairly well. Thank you, U-haul William Eitel
William EOutstanding !!!
GENE MI dropped my Uhaul off from out of state. It was an easy process. The gentleman I turned my key into was very polite and professional. No issues at all. I would definitely use this location again.
Shamika WI had problems with the U-Haul app when I tried returning the truck after business hours. I took pictures of the gasoline level and mileage as well as inside the back of the truck. But the app wouldn't let me continue to next steps.
ANNETTE GTanner’s was fantastic! They were so helpful when I ran into an issues caused by the original rental location. She fixed it and made everything so simple for me. I would recommend them to anyone!
Tiffany SFaster Service Customer time is valuable as well We are depending on Uhaul to be ready so we can start our move on time. :( worst first experience with the company
Destiny SWas happy with the drop off.
Carina RAfter verifying my tow setup with uhaul online the pickup location was completely incompetent and unable to provide the proper equipment in a timely manner. Equipment I ended up with had previous damage that was not listed on the rental contract.
David M