Make sure the lock is on the correct lockbox. I had trouble getting my key. And provide better confirmation for when dropping off the truck my money was held for over a week because uhaul couldnt find a truck I used for 2 hours
Michelle B
Customer Reviews for Tarpon Mini Mart
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
To begin with, the mobile pick up is a cumbersome process. It was awful. Once I finally got the truck, after 10 phone calls totally about 6 hours, it was on empty and needed maintenance badly. I’ll.never use U-Haul again.
steven s