Customer Reviews for Taylor Rental Kissimmee
(U-Haul Neighborhood Dealer)

206 reviews

1605 N Main St   Kissimmee, FL 34744
(Just South of Columbia And OBT)

(407) 846-7580

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(407) 846-7580

1605 N Main St
Kissimmee, FL 34744
(Just South of Columbia And OBT)

Services at this Location:

Location Hours

  • Mon-Fri: 8 am - 5:30 pm
  • Sat: 8:30 am - 12 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

WILLIE R. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
4.0

Customer did not leave a comment.

Jose R L. 
Rating:
3.0

I had a reservation in other adress they didn't gave me the truck the guys said they have no keys Called customer service they send me to this adress in the opposite site of the city the truck was smelling terrible and the guy charged me double than my inicial rate on the website Is being a terrible experience i would like to know why im paying more than that the website says when we make the reservation and also why as a costumer if a make a reservation they can not give me an easy solution.. Terrible day with U-Haul

Carlos A. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
1.0

There was no air conditioning in the uhaul at all

TIFFANY R. 
Rating:
5.0

Issue had to do with location that was registered for drop off ( In Celebration, FL). When arrived with the truck, was told they could not accept this DESPITE this being what was on my contaxt for drop off locations, some of issue that he could not accept a truck from out of state, forcing me to drive another 10+ miles to a different location out of my way. In speaking to the drop off center location, apparently what was told by the Celebration site was inaccurate, adding to our frustrations

Clifford Y. 
Rating:
5.0

Customer did not leave a comment.

JORDAN C. 
Rating:
3.0

Customer did not leave a comment.

Thomas R. 
Rating:
5.0

Customer did not leave a comment.

Lizette G. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
2.0

The truck was dirty and needed to be swept. The rental location was very poor. The truck was damaged in a few areas. It didn't prevent us from moving but it made things more difficult. I was able to book a truck for a more convenient location. I got an email telling me to call them. They said they didn't have that truck there so I had to go somewhere else. The online system seems pretty faulty. I will think twice before using UHaul again.

David M. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
2.0

The store was a mess with party decorations everywhere. The truck was old and broken. In the bed of truck there was a hole cut out and they taped down the metal piece that covers it with duct tape and was half gone. You can pull up the plate and see the trunk underneath. The wood bars along side the walls were broken. The trunk out damage on the outside that they painted white after patching.

randi G. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Great person as the owner operator

Jermaine N. 
Rating:
4.0

would recommend a key drop off spot, and access to dolly's. we rented a dolly with out U-Haul and had to get it from another U-Haul location as Taylor rental isn't equipped with them

Amber P. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
1.0

Customer did not leave a comment.

Moises M. 
Rating:
5.0

Customer did not leave a comment.

Cristopher V. 
Rating:
5.0

Customer did not leave a comment.

maria R. 
Rating:
5.0

Customer did not leave a comment.

Taddy J A. 
Rating:
4.0

Customer did not leave a comment.

marc W. 
Rating:
5.0

Very professional. Definitely would use them again.

Johnathon L. 
Rating:
4.0

Customer did not leave a comment.

Franz Leo A. 
Rating:
5.0

Customer did not leave a comment.

Rafiq M. 
Rating:
3.0

Customer did not leave a comment.

Elishann G. 
Rating:
5.0

Excellent customer service and friendly personal.

Wilfredo A. 
Rating:
1.0

I reserved a truck for 7am for truck share. I get there and find out that location doesn't fo truck share. I had to wait until 9 for them to open. If one of your locations does not do truck share, don't offer that for that location.

William D. 
Rating:
5.0

Great experience

JERRY S. 
Rating:
3.0

Customer did not leave a comment.

Richard S. 
Rating:
5.0

The manager was helpful, pleasant and knowledgeable

KERR L. 
Rating:
5.0

Customer did not leave a comment.

Joel A. 
Rating:
1.0

Customer did not leave a comment.

manuel M. 
Rating:
2.0

No Drop box! I had to go down the street to return...3 blocks away...No biggie...

ROBERT B. 
Rating:
5.0

Customer did not leave a comment.

Carol B. 
Rating:
3.0

After picking up the truck and checking the inside compartment was dirty and had a smell of cigarette smoke. Also, I returned the truck 1 hour before and was never checked in. On Monday, 3/8, I was charged an additional $11.70 and showed a fuel gauge reading of 7/8 tank full of gas. I have a gas receipt that shows that I filled the truck. I'd like to speak with someone concerning this as I followed all the procedures and I am being charged extra $11.70.

Charlie S. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Justin Y. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
3.0

Customer did not leave a comment.

charles M. 
Rating:
5.0

Customer did not leave a comment.

jose P. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

ALICIA B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
3.0

Customer did not leave a comment.

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
1.0

It was ridiculous that i had to return the uhual to this exact location when it wasnt CLEARLY stated that you cannot return your uhual at a different location. The whole point of uhual is to return it at a different location so when you cant it needs to be clearly stated so you dont spend a fortune on milage and have to drive another unnecessary hour there and back and pollute the earth even more.

bianca R. 
Rating:
3.0

Customer did not leave a comment.

Neftali S. 
Rating:
5.0

Customer did not leave a comment.

Maria F. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

JIMMY B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
4.0

Customer did not leave a comment.

Devorah F. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Quick and easy. Worked out well

Douglas D. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Chris B. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
3.0

More customer attention would be a good thing.

Pedro O. 
Rating:
5.0

Customer did not leave a comment.

Jim B. 
Rating:
1.0

Returned truck at night. No key drop. No lighted areas. Poor signage. Surly employee the following day. Would NOT do business there again.

DAVID C. 
Rating:
5.0

Nothing

Robert L. 
Rating:
5.0

I do not remember the name of the man who attended me but very friendly and very helpful and above all very friendly I give him 5 stars

RADAMES C. 
Rating:
5.0

Customer did not leave a comment.

LATONYA W. 
Rating:
5.0

Customer did not leave a comment.

maribel A. 
Rating:
3.0

Very hard to find.

Christian F. 
Rating:
3.0

Customer did not leave a comment.

Usha C. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
2.0

Customer did not leave a comment.

Edgar F. 
Rating:
5.0

Customer did not leave a comment.

Joshua V. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
1.0

Terrible customer service. Was never given a guide or assistance on how equipment should be properly installed. When I asked for assistance placing vehicle and securing it on the flatbed, the employees said that they weren't an official u-haul location so it wasn't there job to help with the loading of the vehicle or anything else with the rental.

Arheny T. 
Rating:
5.0

Customer did not leave a comment.

David M. 
Rating:
3.0

It was a good experience..the only problem was the ac did not work .

mohammad W. 
Rating:
5.0

Customer did not leave a comment.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

Giovanni R. 
Rating:
5.0

Customer did not leave a comment.

Kallie M. 
Rating:
1.0

Facility has NO room to bring trailers in and in fact one driveway to park in. Owner then had me back in to a busy street to bring trailer around to back of building to drop at the curb along street behind. Not having driven with a trailer in some time it was extremely challenging backing up in a very tight drive with no maneuvering room. UHaul should NOT authorize this facility for any time of equipment drop off.

Rodger B. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
5.0

Customer did not leave a comment.

Carlos P. 
Rating:
5.0

Jim was great

victor C. 
Rating:
5.0

Customer did not leave a comment.

JAMES B. 
Rating:
3.0

Customer did not leave a comment.

thomas K. 
Rating:
3.0

Customer did not leave a comment.

Don C. 
Rating:
4.0

Customer did not leave a comment.

Norberto L. 
Rating:
5.0

Customer did not leave a comment.

christopher B. 
No reviews have been submitted for this location.

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