Customer Reviews for Taylor Rental Kissimmee

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Taylor Rental Kissimmee

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james B. on

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Anthony C. on

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I'm pissed off

Stephen K. on

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the location is terrible and you can't even notice it as you drive by.

Danilo H. on

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Shawn B. on

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Timothy M. on

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Too small for vehicle size with trailer.

Eladio M. on

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ROBERT H. on

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Deborah S. on

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Frank P. on

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Ellen F. on

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I would prefer to pick up and drop off at an official u-haul location.

NEIDA L. on

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Chad C. on

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Natalie D. on

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james B. on

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james B. on

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Chris B. on

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found a dirty dildo under the front seat, if you people can miss something like that how do I know you aren't missing drugs or something that can get me ARRESTED.

james B. on

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james B. on

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Rolando J. on

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They need to be more presentable and organized.

denise W. on

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james B. on

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JIM B. on

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Excellent friendly service

james B. on

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GRACIE H. on

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Chris B. on

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Chris B. on

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Esteban C. on

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I understand it is a private business location and acting as an agent, but there were no clear instructions about U-Haul business. Once I introduced myself, the system went ahead and completed the service I requested. It was a change from the web instructions and reality. At the end, it worked out good, I must say.

james B. on

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luis F. on

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james B. on

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Sursattie N. on

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You can visit the locations and make it more inviting. The person in charge of accepting the vehicle was nice, but ignored me when I ask him to look at the mirror while I was their. He said to me I will get an email of my receipt. I then mention to him again about the right, saying you should not rent this vehicle until the mirror is fixed. I was told he will take care of that.

Joshua S. on

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james B. on

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james B. on

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chris B. on

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james B. on

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Jonathan M. on

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jim B. on

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jim B. on

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jim B. on

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Mark W. on

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chris B. on

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jim B. on

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jim B. on

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SONIA M. on

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Ana W. on

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RAUL V. on

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Eric S. on

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Dropped off trailer after hours, wasn't clear on exactly where I should park the trailer. The Uhaul process of dropping off after hours is awesome! Super easy and convienent!

Aaron B. on

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Great staff fast check in and the truck was very clean!

Sue N. on

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gary W. on

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The vehicle while fine size wise was not a good driving experience. The steering was loose and while ok for city driving about town it is not safe for highway driving at all. And I did NOT exceed the speed limit at any time during the trip, FIX THE TRUCK.

JESUS G. on

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Charlene T. on

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Jennifer S. on

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Excelent

Genevieve S. on

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Jean Z. on

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Was out of moving blankets. It is odd that you have to attach the trailer to your car in a back alley.

mirian S. on

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rude employees, dirty equipment. I am not sure I should ever use you guys again. You are barely capable, let alone should you be responsible for running a business.

Dwight A. on

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The comments made by the representative did not match those of the contract. Read the fine print. He could not list a drop off location and instructed me to drop off at any location but failed to tell me a before time.

Andre M. on

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Very friendly people

Jami F. on

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When I arrived to pick up my online reservation, the truck was ready and in good condition. However I had also reserved 12 furniture pads, which they did not have, and I was forced to go to another U-Haul rental location to pick those up, and my reservation for a Utility Dolly had disappeared off my order entirely, which they also did not have, and also had to be rented separately at a secondary location. I do not fault the location, but the U-Haul website. My previous experience with U-Haul has always been positive, but overall I was displeased this time. No longer being able to choose my own pick-up time for my rentals through the website was particularly annoying. I was assigned a later time than I would have liked, causing a severe time crunch in loading, driving to my new home, unloading, and dropping off the truck.

Alberto B. on

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Lights on the car trailer were not working

PAUL D. on

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henry D. on

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SAMUEL L. on

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Please Read my previous comment

SHARON H. on

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dario T. on

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Thank u it was smooth and will use again.

LATARSHA W. on

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LARRY S. on

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equipment was well maintained but was not clean an had the smell of sweaty clothing. Had to get air freshener.

John G. on

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Did not appear to be a UHaul place, full of party supplies for parties and weddings. Clearly UHaul not primary job. Piles of cloths everywhere.

CHARLES N. on

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Everything was satisfactory.

William B. on

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jose R. on

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CHARLES R. on

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richard R. on

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My criticism is as follows; There was only a small sign to identify the location, the door and the window had nothing to show it was a U-Haul establishment. Once inside I did not see anything that would indicate I was in the right place, I almost turned around to walk out. Other then the gentlemen that was very helpful and quick, I do not think I could recommend anyone to go there.

LORN P. on

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ELIZA S. on

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PETER S. on

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Extremely friendly and accomodating! Taylor's the best.

Donald D. on

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Said we are at the wrong stop tried to push us off not friendly

angel P. on

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keep doing a good job