Include the hand truck when the customer rents a hand truck. There was no hand truck in the vehicle we rented. Also answer the phone or call back when the customer calls multiple times because they need the hand truck to safely move appliances.
KAREEM C
Customer Reviews for Tec Tools Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owner was awesome and very caring. I return a trailer a day early and she said no worries, I'll take care of it. She even called to follow up. Who does that nowadays?!
MARK G