Customer did not leave a comment.
Joseph W
Customer Reviews for Tech Auto Repair Plus LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Locks for the hood were not secured. Hood flopped while driving on the freeway.
SESARBLADIMIR APlease make sure that the truck is clean before the customer comes to pick up your truck and the done have to wait for 40 minutes before they leave
TIMOTHY AOur helpers were super attentive to our situation and very kind.
EMILY CDrop off and go, no hassle. Was a little concerned with lack of paper work but everything was closed out properly.
Carl MQuick and easy also in a great location 👌🏼👌🏼
SHELLY CStaff member “gentleman” is very professional.
Shafi HThanks
MICHEAL DMore signs indicating where to go for the key drop off box.
Alexis AClean inside windshield
JOHN NMan it was soo great best UHAUL in the area period!
JOSEPH AAgent was very polite and helpful
Margarita RThe nicest most professional people. It was the easiest U-haul experience of my life, and I’ve moved 12 times. Thank you.
PETER EGreat customer service. The owner Sabail greeted me and was very polite and helpful. He greeted me at the pickup and drop off. Excellent experience. 5 stars
Mike OThe vehicle I rented was damaged (back panel was dented) and had cigarette ashes in the cup holder. When I picked up the truck, the back end was backed into the earth and the ball hitch was buried. The vehicle was also EXTREMELY loud. So loud I could not hear my own vehicle’s horn in traffic.
William OGreat customer service’s
ABDIRIZAKMOHAMED HService was great! Thanks for a great move!
CHONTAE JGreat customer service appreciate it thank you
GRANVILLE ANothing. Equipment is clean and well maintained, easy to rent and return.
STEPHEN KNeed to sell supplies for moving
ERIC Ball went well. out of the way location that had lots of vehicles of every size.
GREGORY AMy key wasn’t ready for the vehicle I rented so I had to use a smaller size. So I couldn’t get all of my items moved in the time I needed. Also the location isnt great given that the office building looks abandoned and is overgrown.
Rachel DDrop off location on 8850 A Richmond Hwy Suite #101-2 Alexandria,VA was terrible. Didn’t update that I had dropped off my trailer in the system which resulted in me get wrongfully charged for not returning the trailer.
ANGELICA RMore rental equipment (tow hitch, Straps, and trailer lights adapters) for vehicle that doesn’t have conventional trailer lights connectors. Thanks!
Shafi Hdon’t send me here when i reserved a truck 40 minutes away?
Spencer EExcellent service. The truck was prepped and ready when I arrived.
Kent SThe trailer was nasty - the trailer had been used to transport sea food. I had to power wash before I could use the trailer.
Garner BThe U-Haul app is hard to use
don zNo comment
DOR MLay off all the emails ,31 emails was not good. I don't do emails on my phone, and work all day not something a person wants to deal with
Alan JThis location is very small and not easy to locate. There are no signs once you pull into the parking lot of an office building.
Jonathan AGreat service. I will use UHaul again.
Chris SRental Agent was friendly, helpful, and professional. He did a GREAT job - making the entire process easy and smooth. A HUGE "THANK YOU!" to him!
macon fClearer signs to the entrance
Daniel HThe equipment was very good. I did have an issue that the reservation, wich was for 9am was cancelled by U-Haul. I missed the text that I only had a 30 minute windows to let U-Haul know i was running late. Why not have a "WIndow of time" vs a set minute? Location mgr help reset the reservation and got me on the road quickly.
Chris SThe employee was not well versed with the process, as he made two separate contracts rather than combing them, used the wrong email address despite me correcting it, and he did not consolidate drop off locations, something I did not know was even an issue as he did not review the contract(s) with me. Ultimately it was ok and he was friendly, but it caused problems at the time of return. Also, the fuel in the tank was marked incorrectly at the time of pickup, and I did not know this until drop off because he did not review the contract/details with me.
DAVIDGUNNAR TA good experience with you. Welcome services, fast service and good prices. I recommend you
Mohamed R