I get my equipment every year here for a community event. it is always there on time and in good shape. Also, the staff does a pretty quick response to get me taken care of.
ROBERT H
Customer Reviews for Temescal Rentals
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
ALISON PExcellent experience.
Toby DTire was unusable and had to call service half way to change the tire, it was dated 2021 and we are in 2025. Was a bumpy ride until it was replaced, other tire was just as old.
MICHAEL GIt’s just a trailer. The dirt lot it was on made the rental dirty.
ANTHONY FThe uhaul staff was very courteous and helpful. A+ customer service. Highly recommend.
Saul PI recommend it to my friends already very best customer service ever employees name was Cesar. Very good customer experience.
KELLY BCesar is a great employee who really likes to work for your company. Should let him know he rocks. We chose your company to use because of Cesar .
DAN SI walked into the location to check out my truck the man at the desk was eating a breakfast burrito while he was taking my info. None of my equipment I ordered was available. Once he took my driver's license and payment, he handed me the keys then sent me out to find the truck. The truck was covered in thick dirt, so much once I got in, I couldn't see out. I went back to see if they could at least clean off the windshield but no luck. I had to spend 30 minutes to clean the dirt off the windshield of the truck myself. Previously I used Pense Truck Rentals, and my experience was so different. They take you through the process, equipment was so clean, and they were available for any questions or concerns.
JESSICA HMake it easier to access the lot.
VAUGHN JNo signs no nothing if the place is going to be closed there definitely needs to be a sign in where to leave the truck and especially if you are doing Mobil check in or check out you still need a such b!! No visible drop box no nothing!! Y’all need to do better!!
Reaghan NVery helpful- kind and personable.
REBECCA PRepresentative was very helpful.. good location and great service
FREDERICK DI wasn’t able to use the trailer, I drove about an hour away from the rental location on the freeway and didn’t realize that when you hit the breaks the trailer jumped really bad. Until I got off the freeway
Everardo OBest and easiest truck rental experience I’ve ever had
KEVIN BI always have a great experience here :)
TIMOTHY CI've rented from here many times and ALWAYS get great service ! Cesar is awesome !
TIMOTHY CI have rented many Uhauls in the last 20 years and this was hands down the smoothest, most convenient pick up and drop off I have yet to experience. The gentleman that checked us out was amazing and efficient. We were in and out in less than 10 minutes. They deserve 10 stars for the fabulous service
TANYA VYou did great in helping me extend my rental and assuring me I was in good hands if i needed more help. The man who helped me with the drop box was kind and easy going! Thank you for making things easy during a stressful move!
Jackson BI needed assistance with the auto transporter and they helped me or else I could have had a disaster.
Laura PALWAYS get great service from Temescal Rentals - these guys are awesome ! My only complaint - pave the storage lot and exit, driving over those rocks is really bad.
TIMOTHY Cit is not this locations fault we had to drive there to pick up our reserved trailer rather than pick it up where we had made the agreement with that is less than 5 mins from our house
ANTHONY TI have been using this location for the past 20 years and have always received excellent outstanding service.
CHARLIE CThis place felt like a complete afterthought. Car maintenance gas station and oh by the way, U-Haul! Both times dropping g the truck they did not care to give me a written receipt and pushed me into reviving online confirmation later. I rolled the 26’ truck up onto a bumpy dirt lot and walked through the dirt to get to my car. Would not recommend. It was the closest that’s the reason I used this place twice.
STEPHEN WI was rented a uhaul trailer and the right blinker light did not work.
Michael DI didn't drop off, so I have no idea.
Ian SQuestions were answered timely and concerns were handled professionally. Will definitely use this location again.
Eric HStaff were very friendly
Richard PALWAYS great service from Temescal Rentals !
Tim CWorse U-Haul dealer ever worked with if I could reach to the CEO I would complain, but I couldn’t be able to get the CEO email neither any contact to complain about this horrible experience with this dealer.
RAMI KAbsolutely no problems
Rudy oI've rented motorcycle trailers from this location several times and ALWAYS get treated very well :) Thank you for that :) My only gripe is the dirt lot you have to drive through to get to the trailers, other than that, it's all great !
Tim CThe lot with the UHaul trailers is on dirt/mud, uneven and full of rocks. Is terrible in the rain.
JOSEPH CThe guy that helped us was AMAZING. He got us going despite all sorts of technical problems. We are super appreciative
Irene CAll good!
Michael SThe receptionist with patient& knowledgeable …I love the flexible return time & the option of dropping the truck off after closing hours also leaving the keys @ shell gas station ( next door) .. Thank you so much !!! it would be perfect if the truck came full of gas.. 😊
ceone jI was charged for gas even though I filled it up to the level it was at pickup. Definitely scammed out of money from this location. I will be filing a claim to get that money back. The truck was filthy dirty inside and out. I had to drive the truck off a dirt lot with no ramp to the street. Not a big deal in a big truck but they could have moved the truck for me to the pavement. The truck needed maintenance with a gas cap alert and a check engine light on. Otherwise the truck was useful and got my job done and the return process to the off hours location was seamless. Employees were polite and fast to get the rental for me.
Craig WYes
JORGE DTHIS WAS THE MOST TERRIBLE EXPERIENCE I HAD. THEY NEVER CALLED ME TO CONFIRM RESERVATION. WHEN WE SHOW UP TO PICK UP THEY DONT HAVE HALF THE THINGS WE SELECTED TO RENT LIKE APPLIANCE DOLLY AND MOVING BLANKETS. THEY DIDNT CARE. STAFF DIDNT CARE TO BE HELPFUL OR ADDRESS ANY ISSUES.
Mayra CEverything was fine with my cycle trailer- no issues whatsoever:)! But you REALLY need a paved surface to get to the trailers - bouncing my wife’s Lincoln over that rutted, rocky dirt was awful. Staff was very friendly and helpful.
Tim CRental time was at 8am doors open at 930am because manager was late n it cost me 150 dollars standing time for my help moving u guys suck
Robert KConvenient and easy. Highly recommend going here over the Corona store
James MExelente
Henry PThe person in charge did not assist in testing the turning and breaking lights. He remained behind the counter like he was busy. There were no customers. That shows no management or customer service skills.
MICHAEL DDirt site to get to trailer is a very rough site and you have to drive over a curb to access
Lance WPrice per mile is not competitive unfortunately
JAMAL KNobody on site to assist even if we needed assistance
Lance WCesar is really helpful and he makes the process quick, simple, and the return process was so convenient.
joel aAlways quick in and out real good guys there
DANIEL CPer mile cost is too high.
jae lSupper friendly person helping us and the whole process was very fast
Mohsen MAwesome experience, 10/10, would recommend.
Daniel EConvenient location and quick service. The negative would be out dated truck and the gas tank was literally on empty.
MELISSA SStaff was friendly and professional. Highly recommend
Victor GGreat guys, 10/10 would recommend.
Daniel E