Customer Reviews for Terri Jos Enterprises
(U-Haul Neighborhood Dealer)

109 reviews

1981 E Mulberry St   Angleton, TX 77515

(979) 849-5516

Hours

  • Mon–Fri
    8:30 am–4:30 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(979) 849-5516

1981 E Mulberry St
Angleton, TX 77515

Services at this Location:

Hours

  • Mon–Fri
    8:30 am–4:30 pm
  • Saturday
    9 am–1 pm
  • Sunday
    Closed
No photos available

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
4.0

Customer did not leave a comment.

Mark R. 
Rating:
5.0

Customer did not leave a comment.

Veronica J. 
Rating:
5.0

Customer did not leave a comment.

donna H. 
Rating:
1.0

Customer did not leave a comment.

JOHN B. 
Rating:
4.0

Customer did not leave a comment.

Scott R. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

JOSE A T. 
Rating:
5.0

Customer did not leave a comment.

JOSE A T. 
Rating:
5.0

Customer did not leave a comment.

Scott M. 
Rating:
5.0

Customer did not leave a comment.

Tonya H. 
Rating:
5.0

Awesome experience!

Eduardo R. 
Rating:
4.0

Customer did not leave a comment.

Kollin B. 
Rating:
5.0

Customer did not leave a comment.

Joe P. 
Rating:
5.0

Customer did not leave a comment.

Caroline M. 
Rating:
5.0

Nothing. Service was excellent!

IVAN M. 
Rating:
5.0

Customer did not leave a comment.

Randy G. 
Rating:
5.0

This is the second rental I returned to this location, and they were very helpful.

CLAUDIA B. 
Rating:
5.0

Customer did not leave a comment.

Luis L. 
Rating:
5.0

Customer did not leave a comment.

Patrick T. 
Rating:
5.0

Michelle and Misty were super nice and understanding of our situation. I honestly believe anywhere else wouldn't have taken the time with us as they two of them did. Thank you Michelle and Misty!

Monica J. 
Rating:
5.0

Everything was good and I was very satisfied. Thank you.

joann W. 
Rating:
3.0

Customer did not leave a comment.

Stephanie J. 
Rating:
5.0

The staff at this location was amazing!

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

Jeff M. 
Rating:
5.0

Nothing. All was perfect.

Patrick P. 
Rating:
3.0

So I did have some major issues but James Cole was fast to assist and help along with 2 other Uhaul drop off spots. And made me very happy they cared so much.

mary T. 
Rating:
1.0

Need to actually be open on the days they say they are I got charged for them not being there on return date which is bullshit

MICHAEL S. 
Rating:
3.0

They did not charge us extra for being an hour late with the return because it rained all day the day before and we couldn't get it completely unloaded do to the weather. We appreciated this.

Tracy H. 
Rating:
5.0

Customer did not leave a comment.

Karen M. 
Rating:
4.0

Customer did not leave a comment.

MICHEAL S. 
Rating:
5.0

Customer did not leave a comment.

CRAIG M. 
Rating:
5.0

Customer did not leave a comment.

Brandon O. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER S. 
Rating:
3.0

Customer did not leave a comment.

Joe S. 
Rating:
3.0

The staff did help with checking to make sure the lights were working, everything else I took care of. The trailer towed well and had no issues. The only thing that could have been better was more floor tie-downs for my particular needs.

BRUCE Z. 
Rating:
5.0

No one was there

ELVERNA S. 
Rating:
5.0

Nothing. They have it running correctly. Plenty of room to return vehicle. Well lite.

AARON H. 
Rating:
5.0

Very nice staff. Will definitely be a returning customer

ROEL A. 
Rating:
5.0

Nice staff. Took care of everything I asked for

ROEL A. 
Rating:
4.0

Customer did not leave a comment.

Kathryn M. 
Rating:
4.0

Customer did not leave a comment.

WILLIAM D. 
Rating:
4.0

the young lady staff member was great she even hooked up trailer to my truck with out my help

RONALD S. 
Rating:
5.0

Customer did not leave a comment.

Aaron H. 
Rating:
4.0

Customer did not leave a comment.

Colleen W. 
Rating:
5.0

Customer did not leave a comment.

JOYCE N. 
Rating:
5.0

It wasn't a big deal, but there was sand in the floor board and dog hair throughout the cab. I'm not allergic to dogs, but it could have been problematic for someone who was.

Karen M. 
Rating:
3.0

I went to drop offcthe trailer around 10:30ish and the facility was closed!!!

LILLIAN H. 
Rating:
5.0

Customer did not leave a comment.

RICHARD Z. 
Rating:
5.0

Amazing service

DAVID W. 
Rating:
5.0

Customer did not leave a comment.

Angela D. 
Rating:
3.0

They charged me $25 for parking in front of the gate. There was not very much room to park anywhere else. I know that the app told me not to block entrances but without room to park anywhere else with a 45 foot truck I felt it unfair to charge me.

BENJAMIN G. 
Rating:
5.0

Customer did not leave a comment.

SAMUEL F. 
Rating:
1.0

Change owners! Add professionalism in the work environment and attire. Just be friendly. Rudeness is never a good way to start any business transaction. If we were not pressed for time, we would have left as soon as we made contact with the owner. Proper signage would be very valuable in presenting the place and procedures. Customers shouldn't have to guess as to your procedures. In other words, we'll never use this place again and we will never recommend it to anyone. Period.

RICKY H. 
Rating:
5.0

Customer did not leave a comment.

DAYNE ROBERT C. 
Rating:
5.0

They went out of their way to accommodate me. Uhaul yet again screwd up a perfectly good reservation by making them give up my trailer and wanted me to go 30 minutes out of my way to get another trailer from another location. They were kind enough to track one down and go get it for me. Uhaul the company isn't worth a damn, but Terri Jo's IS TOP NOTCH!

JANA W. 
Rating:
5.0

Customer did not leave a comment.

KAREN T. 
Rating:
5.0

It was a great experience. No problems at all. Hook up person was quick and informative.

SIGIFREDO G. 
Rating:
5.0

What a fun and efficient team!

Steven G. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
3.0

Your App doesn't work. I had to call customer service and after 15 mins on hold someone answered. By the time they were able to help me, the last who runs this location showed up to try and help.

JoDee S. 
Rating:
5.0

Customer did not leave a comment.

Billy B. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
3.0

The customer service was great and the equipment was readily available.

gwuandolya H. 
Rating:
5.0

The lady who rented us the uhaul was really nice and very informative.

KELLY O. 
Rating:
5.0

Customer did not leave a comment.

GABRIEL R. 
Rating:
5.0

Highly recommend Terri Jo's!

JENNIFER B. 
Rating:
4.0

The people here were upset about my experience and helped us as best they were able.

philles E. 
Rating:
5.0

Be open on Saturday's to handle any problems with the equipment and/or check in/check out procedures.

HOLLY B. 
Rating:
5.0

Customer did not leave a comment.

FRANK J. 
Rating:
5.0

Customer did not leave a comment.

GERALD H. 
Rating:
5.0

Absolutely a great experience with the people who work at this location. Very friendly and helpful.

JUAN P. 
Rating:
5.0

Customer did not leave a comment.

CHRISTOPHER H. 
Rating:
4.0

Customer did not leave a comment.

RHAYNE C. 
Rating:
4.0

Customer did not leave a comment.

TOMMY B. 
Rating:
1.0

customer service is terribble

MANDIE K. 
Rating:
3.0

Very friendly and got me in and out fast.

JEFFREY M. 
Rating:
5.0

No improvement needed.. I was treated very Professionally.. My needs were met .. Thank You!

Shane A. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH P. 
Rating:
5.0

Great service!

Donald M. 
Rating:
5.0

Customer did not leave a comment.

Steven L. 
Rating:
5.0

Customer did not leave a comment.

Juan G. 
Rating:
5.0

Customer did not leave a comment.

Frank G. 
Rating:
5.0

Customer did not leave a comment.

DON S. 
Rating:
3.0

Well done. No issues. Whole process went well.

TIMOTHY M. 
Rating:
5.0

Customer did not leave a comment.

Raymond F. 
Rating:
5.0

Neat manicured lot plenty of room and they promptly answered my message.

Ernest M. 
Rating:
5.0

Customer did not leave a comment.

JEREMIAH B. 
Rating:
5.0

Customer did not leave a comment.

JUDITH LOUISE S. 
Rating:
5.0

Customer did not leave a comment.

RANDALL RICHARD H. 
Rating:
5.0

Customer did not leave a comment.

Dana S. 
Rating:
4.0

Customer did not leave a comment.

Judy K. 
Rating:
4.0

Truck inside was very dirty; seats, dashboard, windows were all covered in a thick dirt\dust layer. I spent a couple of hours cleaning the interior, then I had to use glass cleaner on the windows, inside and outside. We couldn't move the outside side mirrors at all so I had to drive 5 hours with not the best rearview view (I'm 5' 3"). Front windshield also had a starburst where something had impacted it prior to my pickup, although you couldn't even see it until I finished washing the windows. I called Terri Jo's and left a message to let them know that the starburst was there and to note that I received it that way. I selected to pick this truck up digitally; however, as soon as I pulled into the lot, someone (not wearing a mask) came to us. The truck rode extremely bumpy. Often, when slowing down, the truck had trouble automatically downshifting. Next time, I'll use Penske!

Kelly H. 
Rating:
5.0

Outstanding people to work with.

Peggy M. 
Rating:
5.0

Customer did not leave a comment.

Abelardo T. 
Rating:
5.0

Nothing at all She was Great

Patrick G. 
Rating:
5.0

Customer did not leave a comment.

MELODY B. 
Rating:
5.0

Always friendly & very helpful.

Deborah A. 
Rating:
4.0

This location is in my hometown and they have always been helpful to myself and my family with whatever needs we've had.

Claude H. 
Rating:
3.0

Customer did not leave a comment.

SHARIE V. 
Rating:
3.0

Customer did not leave a comment.

Jose J. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top