Very knowledgeable and went above to be helpful.
FRANCIS S
Customer Reviews for Terri Jos Enterprises
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great!
SAMMY JI will be disputing price charged as compared to quote when reserved. This includes a charge for an additional day. The vehicle was returned one day earlier than told it was due.
PERRY SWe dropped off the U-Haul after hours, so there isn’t really anything to rate. Thank you.
BECKY NThank you for always taking care of my concerns and helping me out with turning of Uhaul equipment. Thank you.
ANTHONY CThey were extremely helpful and we had a great experience!
STEPHEN DGreat customer service! I would definitely recommend this rental company.
VINCENT SThank you for checking me in and assisting with the loading of my car.
Anthony CLocation was small. Hard to get into. No restroom. People very helpful and efficient.
Frank EKeep going the way you are.
JUSTIN JEverything was perfect
SHEILA AAll WAS GREAT, nice people!
MARK HNothing
MARK WThe service at this location is surpassed by none ✅ They treat you well and in a very professional manner. I have used them before and in the future, when needed, I WILL be using them again! Hats off to them. THANK YOU VERY MUCH 👌 CHIKN GEORGE
GEORGE BThe ladies are extremely nice and always enjoy renting form them..
BLAQUE BVery pleased with the service.
willy mThe price I was given when I reserved online was not close to the cost I paid at this location. I put gas in the vehicle prior to returning and was still charged a fuel fee. Vehicle looked clean, but smelled bad. So the drive was not enjoyable.
Constance SExcellent help for us since we had never done this before! Michelle and Misty were amazing and so very helpful!
Charles EQuick service and friendly
THOMAS Lfriendly and efficient
Bruce SKeep up the good work. Thank you again for everything… Holly
Holly BNo comment I thought everything went well. 😊
ERCELIA SCan not think of anything to better my experience. Easy pick up and delivery! Good customer service.
SAUL MFRIENDLY SERVICE
Mark RVery helpful staff.
Kevin NThey really good they help and everything
SAUL MGreat to work with
James SThey were absolutely amazing and went above and beyond to help us!
mickey eAllow customers access to your restroom
Lawson APeople were rude and not helpful. Lazy if u ask me.
Adam Wexcellent customer service
Shelly rThe price was 178.00 but on line when I reserved the trailer the price was 115.00 with the ins 16.00. I told the lady working there and she replied that happens all the time? Why go to the trouble of making a reservation on line if the price is going to change.
jada wNothing to improve, staff was friendly and professional. Equipment was clean and ready for me. Would definitely use this location again.
Frank MThe staff at Terri Jos were very polite and professsional. I would highly recommend this location.
Russell BEverything was awesome .
patricia mAwesome experience!
Eduardo RNothing. Service was excellent!
IVAN MThis is the second rental I returned to this location, and they were very helpful.
CLAUDIA BMichelle and Misty were super nice and understanding of our situation. I honestly believe anywhere else wouldn't have taken the time with us as they two of them did. Thank you Michelle and Misty!
Monica JEverything was good and I was very satisfied. Thank you.
joann wThe staff at this location was amazing!
Benjamin WNothing. All was perfect.
Patrick PSo I did have some major issues but James Cole was fast to assist and help along with 2 other Uhaul drop off spots. And made me very happy they cared so much.
mary TNeed to actually be open on the days they say they are I got charged for them not being there on return date which is bullshit
MICHAEL SThey did not charge us extra for being an hour late with the return because it rained all day the day before and we couldn't get it completely unloaded do to the weather. We appreciated this.
Tracy HThe staff did help with checking to make sure the lights were working, everything else I took care of. The trailer towed well and had no issues. The only thing that could have been better was more floor tie-downs for my particular needs.
BRUCE Z