The lady, although friendly, was brand new and lacked training and experience. I thought she said this was about her first time to do a rental. She had to keep calling her boss for help. Also so she was not able to remove the lock so she had to call in help from a local u-haul rep. We were there over 1 hour total to get the truck that we had already reserved on line.
MICHAEL H
Customer Reviews for The Box Store
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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