Customer Reviews for The Broken Vessel

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Broken Vessel

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Lee T. on

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Took maybe 15 minutes to complete rental process. Young lady assisting me was very polite and helpful. Picked up the next day with no problems. Very pleased with my Uhaul experience!

Stan S. on

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Customer did not leave a comment.

Sheryl M. on

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Customer did not leave a comment.

Agapito C. on

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Kyuontia J. on

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THOMAS A. on

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Keep up the good work

Terry W. on

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Used 101 Goldsboro st. Pikeville nc

SUSAN H. on

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I think all the trucks should have ramps on them.The small truck that I got did not have a ramp and there where no dolly's to rent there. The people that rented me the truck were nice enough to let me Barrow teirs from Their business. I am 65 and it was difficult to load and unload the truck with No ramp...

Thaquoris P. on

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Staff was great!

William H. on

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Make it known when reservations are made that ID needs to be uploaded to website. Gave the option online, but didn't make mandatory, then when we got there to pick truck up, it took about a extra 30 minutes for the cashier to get my ID to load to the site. Convenience is everything. Other than that, perfect experience.

Tremonteo S. on

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The UHAUL website was down or frozen which made renting the equipment virtually impossible. The representative said there was nothing they could do and the website was probably down at every nearby location. They need to have a paper contract on hand just incase the system freezes up.