We dropped off on a Sunday when this facility was not open. The check in procedure was not described very well but with the help of a uhaul representative we were able to manage.
PETER C
Customer Reviews for The Business Center Ship Print & More
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I had troubles with the contract with excessive charges. During my contacts through the call center the operators were either trying to lure me to provide my personal information for the [call center] records or were trying to say it [for the call center the record] themselves. Please point the security to the calls made on 7/21/2025 in regards to contract #82322426
Alexander KThis was my first experience with U-haul and I was very pleased. The next time I have a situation that could benefit from using a U-haul, I will be back.
MICHAEL THours / signage / rude staff rushing customers
MOLLY PTrain your people better. The lady was VERY nice and super respectful but she didn’t seem to know what to do computer wise or hooking the trailer up. There was a couple things she wasn’t going to do, thankfully my boyfriend knew what to do and he went ahead and did them so everything was correct. I also called a couple times to try and get a hold of someone to let them know I was going to be late picking up and when I finally got to someone they told me to stop calling. Either the person who answered was not Uhaul or they are just very disrespectful and rude. Either update the number on the app/website or have a serious conversation with your employees.
BRIANNA MNO ONE WAS THERE. WE ACCIDENTALLY LEFT OUR EZPASS IN THE TRUCK . I CALLED TO SEE IF THEY HAD IT. THE FIRST CALL WAS ANSWERED BUT THE PERSON HUNG UP ON ME. TWO MESSAGES ON THE ANSWERING MACHINE WERE IGNORED AS I RECEIVED NO CALL BACK.CONSEQUENTLY I HAVE NEEDED TO CANCEL THE LOST TRANSPONDER AND GET A NE3W ONE.
Deena HMy issues is not with the location, but with U-Haul itself. Apparently U-Haul has an issue with its payment processing system and no one could get a rental. Several other customers at the location experienced this at the same time as us and they decided to go to another competitor. Eventually the owner of this location was nice enough to find and utilize a workaround so that we could rent the truck.
CHRISTOPHER R