Customer Reviews for The Castle Antiques & Collectibles

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Castle Antiques & Collectibles

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Adonay L. on

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Excellent welcome from the personnel to my new town

CRYSTAL O. on

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Better communication on sells

John W. on

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Had initially set for Inlet Bait & Tackle as my drop off. After they were rude and refused to accept the trailer I called and was informed of this location. 100x better service and politeness.

CHARLES O. on

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Customer did not leave a comment.

James Y. on

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This was the 3rd location I attempted to return the trailer to. The first one was closed, even though I arrived during their posted business hours. The second location I was yelled at by the lady behind the counter, because she was tired of people trying to return UHauls to that location. This was the return location listed on my contract. I had to find a 3rd location. The gentleman at that location was polite and helpful. My experience returning the trailer will cause me to look to another company the next time I need to rent something.

Dana V. on

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Final bill was more than quoted and I did not use additional miles from quote. Insurance was more than quoted etc.

NICOLE H. on

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Customer did not leave a comment.

William C. on

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Charlie did not walk the truck for inspection and I paid a dolly that I never received. I asked if I could get my $10 back, he said he didn't know how too. That I had to ask the receiving location.

Roger H. on

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albert P. on

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dropped off tow dolly after hours (Thanksgiving Day) so had no contact untill I called next day

Kent S. on

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Jenny K. on

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We attempted to drop off the trailer at 3 locations prior to this one including the one I was originally told to return it to. They couldn't take it because the personnel to accept it was out with a hernia, the next place couldn't take it because they were full, the same with the next place. We finally found this 4th location. You can imagine how stressful it was be to not be able to find a location that would accept the trailer. This should have all been disclosed when I reserved the trailer. Completely unacceptable return service. My 63 year old father had to unlatch the trailer himself and leave it without assistance from anyone in your company. In addition to the run around, Ft. Pierce is not Vero Beach, the town I specified when I rented the trailer.

Kevin E. on

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ARIFR K. on

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keith F. on

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I would definitely recommend U-Haul rentals from this location. The two employees I spoke with for the reservation and then the rental were both VERY, VERY NICE. In addition they were very helpful, polite and patient. The whole rental/return process was very easy!

Danny R. on

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ROGER B. on

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The service was excellent but also the general pick-up locatiom had many interest, atiques, beach parks, seaside restaurants hotels etc for overnight travel stops

JOSEPH Y. on

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Shantay W. on

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doug S. on

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Vicky H. on

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JOHN B. on

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Dean Wayne S. on

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Personnel were friendly, nice, and professional. I have no recommendations.

Nate S. on

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