Customer did not leave a comment.
ANGELA D
Customer Reviews for Consignment Exchange
(U-Haul Neighborhood Dealer)
(at Main)
Services at this Location:
Contact Us
1631 S George Nigh ExpwyMcAlester, OK 74501
(at Main)
Services at this Location:
Office Hours
- Mon-Sat: 9 am - 4:30 pm
- Sun: Closed
Special Operating Hours
- 7/12/2025: Closed
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
- Overall Rating:
- Rating:
- 5.0
Staff was very helpful and worked extremely well in getting what we needed in a timely fashion.
Becky W- Rating:
- 2.0
Over charged me what’s the point of paying 99 cents a mile if u have to fill it back up with gas yourself also was not clean had animal hair all over the place I couldn’t even roll down the windows bc all the hair would fly all over the place made my allergies mess with me will not be coming back
Chloe M- Rating:
- 4.0
The price was different at the store, than I got online, but other than that, I was satisfied.
THOMAS L- Rating:
- 5.0
Nothing. They provided fast friendly service!
STEPHEN N- Rating:
- 3.0
Customer did not leave a comment.
michael C- Rating:
- 5.0
Consignment Exchange U-Haul rental McAlester - excellent customer service, friendly, lots of rental choices! Make it your #1 choice 😊
Susan H- Rating:
- 5.0
Keep up the good work and customer service.
Robert S- Rating:
- 5.0
Customer did not leave a comment.
LAWRENCE B- Rating:
- 5.0
Train the rest of your employees to be as customer sensitive as these folks who run this site.
WARREN A- Rating:
- 5.0
The ball hitch nut was loose by the time I dropped off the trailer. No damage but something to be aware of regarding inspections. Full disclosure, I supplied the ball hitch.
ROBERT T- Rating:
- 5.0
Fast and efficient pick up and drop off. Consignment Exchange made it simple and easy.
PAUL C- Rating:
- 5.0
Great place to get a U-Haul I give them a 100% rating they are friendly an great people to rent from
KEITH B- Rating:
- 5.0
Customer did not leave a comment.
JON D- Rating:
- 5.0
We've know these folks for 4 years and have did business with them before. We will Always go to their U-Haul service. They treat us with respect and service. They are the BEST!
DoraLee D- Rating:
- 3.0
Make sure tires not older than 4 years and threads are good for at least 800 miles
ION M- Rating:
- 4.0
Customer did not leave a comment.
KIRSTIE W- Rating:
- 5.0
Customer did not leave a comment.
JOAN C- Rating:
- 4.0
Customer did not leave a comment.
MARK S- Rating:
- 5.0
Customer did not leave a comment.
KAREN B- Rating:
- 4.0
Make sure to check mileage and gas
TRACY P- Rating:
- 5.0
Great location. Really nice people. Would recommend doing business with these people.
ASHLEY B- Rating:
- 5.0
Customer did not leave a comment.
KOBEY Z- Rating:
- 5.0
Customer did not leave a comment.
PENELOPE S- Rating:
- 2.0
Semi truck parked on shoulder of highway with flashers on engaging with a person staying at a vacant lot down the street in the camer traveling skateboard. Sketchy area.
Kyle R- Rating:
- 5.0
good people, good service. A++
Michael G- Rating:
- 5.0
Always a pleasure renting equipment here.
DANNY D- Rating:
- 5.0
This is for U-Haul! Put jacks on your trailers that your customers will need to unload!.
MYRLICE H- Rating:
- 5.0
The office was closed, therefore no personnel assisted on the drop-off.
BRANDON C- Rating:
- 4.0
Customer did not leave a comment.
Terry M- Rating:
- 5.0
Customer did not leave a comment.
JOHN B- Rating:
- 5.0
Customer did not leave a comment.
THOMAS F- Rating:
- 1.0
It took an hour to pick up the truck on Sunday. Location was closed and was told to download the app to pick up. Would not allow me to pick ot up because car hauler was hooked up after tellimg them i didnt want to pick it up till Monday. An hour later on the phone with customer service i finally was able to drive off. The had to remake a reservation for the car hauler which took another 20 minutes.
ALFONSO S- Rating:
- 1.0
Dont rip the skid plate of a customers car when assisting them with loading it.
Alfonso S- Rating:
- 5.0
Customer did not leave a comment.
AMBER K- Rating:
- 4.0
Customer did not leave a comment.
DALE L- Rating:
- 5.0
Great experience, quick easy and priced right.
WILLIAM T- Rating:
- 4.0
It was Convenient using App. After hours. Will use again if needed
Steven N- Rating:
- 5.0
Winnie is an awesome salesperson. very knowledgeable and super friendly THANK YOU!!
CHARLES V- Rating:
- 5.0
Customer did not leave a comment.
jeannette F- Rating:
- 5.0
The people working here are polite efficient and work hard to get you on your way!
KENNETH H- Rating:
- 5.0
This place knows the U-Haul business no handles just knowledgeable people at this place. In and out within 30 minutes.
TONIA B- Rating:
- 5.0
Customer did not leave a comment.
Noah A- Rating:
- 5.0
Pickup service was excellent and the equipment was in great condition. Truck was like new and drove great. One note: I tried to add a second driver at time of pickup but didn’t have his license. I was given the UHaul traffic number and was told to call that to add him before we traveled. I did so, but the customer service rep on the phone said it needed to be done before pickup and would not give me any way to add another driver.
JOSEPH N- Rating:
- 5.0
Customer service is very professional friendly attentive awesome wonderful amazing keep up the good work. God bless.
Delois J- Rating:
- 5.0
Customer did not leave a comment.
Terry J- Rating:
- 5.0
The young man was extremely helpful and friendly
Marvin S- Rating:
- 5.0
Customer did not leave a comment.
Joe W- Rating:
- 4.0
The lady and man that helped us were so kind and helpful and I would recommend this place to anyone!
Onallie B- Rating:
- 5.0
Customer did not leave a comment.
Terry J- Rating:
- 5.0
Great place, rapid response and help to get the trailer off of my vehicle. 😎
Stephen H- Rating:
- 5.0
Customer did not leave a comment.
ALAN S- Rating:
- 4.0
Customer did not leave a comment.
MOHAMAD A- Rating:
- 5.0
Customer did not leave a comment.
Elizabeth A- Rating:
- 3.0
Customer did not leave a comment.
Thomas K- Rating:
- 5.0
Customer did not leave a comment.
Terry J- Rating:
- 5.0
Customer did not leave a comment.
Almeda F- Rating:
- 5.0
Customer did not leave a comment.
Terry J- Rating:
- 4.0
Customer did not leave a comment.
Jim T- Rating:
- 5.0
Very nice staff fast and friendly service
Dena W- Rating:
- 5.0
Customer did not leave a comment.
Kevin M- Rating:
- 4.0
Customer did not leave a comment.
Michelle K- Rating:
- 5.0
Customer did not leave a comment.
Luke F- Rating:
- 3.0
The man was assisting multiple customers as I arrived. He even had to back the trailer in for another MAN because the MAN couldn't.
Michael M- Rating:
- 5.0
Customer did not leave a comment.
Rick W- Rating:
- 5.0
Stay the same
RANDAL B- Rating:
- 5.0
Great customer service and they were very helpful.
Sharon M- Rating:
- 5.0
What can I say. The people at the U-HAUL in Mcalester were very friendly, courteous and helpful. I would recommend them to my friends and family.
larry e- Rating:
- 5.0
Customer did not leave a comment.
john r- Rating:
- 5.0
Was a perfect experience
Lisa A- Rating:
- 5.0
Customer did not leave a comment.
Larry R- Rating:
- 5.0
Customer did not leave a comment.
Kenneth J- Rating:
- 5.0
Thank you so much for your business and kindness.
Krystal L- Rating:
- 5.0
These people were excellent. Extremely nicer then the one in Eufaula. Over 35 years in service and they hook it up for you and test the lights. I will be using them every time I need one. Thank You - Trevor Phillips
TREVOR P- Rating:
- 5.0
Customer did not leave a comment.
Emma P- Rating:
- 3.0
It was closed,
Connie B- Rating:
- 5.0
I feel this place was awesome place to rent from. Not the first time I’ve been there. Will b back if I need to rent again.
Verl W- Rating:
- 3.0
Portion refund for extra gas and returning early
Amber A- Rating:
- 5.0
Customer did not leave a comment.
Jeffrey D- Rating:
- 5.0
Customer did not leave a comment.
Upton S- Rating:
- 5.0
Very nice people!
Amber S- Rating:
- 5.0
The people were great to work with and very helpful on vehicle choice for my situation.
MICHEAL O- Rating:
- 5.0
Very customer friendly!!
JANET M- Rating:
- 5.0
Decent equipment. Only thing in notes was a pin missing in the tailgate. The piece of equipment I used is very popular, probably should have another in stock
Ronnie C- Rating:
- 5.0
This is not my first time dealing with them, they are always awesome to deal with. I would recommend them to anyone.
LORETTA G- Rating:
- 5.0
Customer did not leave a comment.
Jon W- Rating:
- 5.0
Customer did not leave a comment.
Kate B- Rating:
- 5.0
Customer did not leave a comment.
Tammy M | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Allen A- Rating:
- 1.0
Charged me for the return. I was told i could use whichever return and when i called they said i had to go all the way to McAlester when i was dropping off in Eufaula and then charged me $76
Kristie L- Rating:
- 1.0
I had an out of town rental for two days and I was charged almost 600$ for a rental that showed in town for one day this information is not correct and I would like my deposit back and my balance paid off please
Kelsey L- Rating:
- 5.0
Clean. Fast. And easy. Perfect
Matt M- Rating:
- 5.0
The staff I dealt with were tureley amazing. It’s absolutely wonderful to actually deal with people that have wonderful customer service skills. Take care of them you will not find a replacement with this skill
Cindy M- Rating:
- 5.0
Customer did not leave a comment.
Teddy S- Rating:
- 5.0
ALWAYS USE THEM IN MCALESTER. DO NOT USE TRAMMELL IN KREBS!
Kristi B- Rating:
- 5.0
We always return uhauls here. The gentleman who took the return went above & beyond to help.
John A- Rating:
- 5.0
Customer did not leave a comment.
Mike G- Rating:
- 5.0
Customer did not leave a comment.
Megan L- Rating:
- 5.0
Customer did not leave a comment.
ROBBIE C- Rating:
- 5.0
The people there was very friendly. I would definitely recommend this u haul dealer to anyone
BARBARA A- Rating:
- 5.0
Customer did not leave a comment.
Ryan F- Rating:
- 5.0
Customer did not leave a comment.
Barbara C | Overall Experience- Rating:
- 5.0
Everyone there was helpful friendly kind and supportive
Edward L | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
DARI P | Overall Experience- Rating:
- 5.0
Very clean and well maintained. Owners were friendly and helpful.
Leslie H | Overall Experience- Rating:
- 5.0
We were very satisfied with everything. Thank you, you helped to make our move a great experience.
LORETTA G | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Virgil Y | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Helayna B | Overall Experience- Rating:
- 5.0
Customer did not leave a comment.
Earnest B | Overall Experience- Rating:
- 4.0
The storage units were clean and dry, the people very friendly and professional.
Privacy R | First ImpressionsAdditional Services at this Location
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Moving Trucks
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Trailers & Towing
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Self-Storage
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Moving Supplies
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Trucks for Sale
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