Nothing needed
Devin S
Customer Reviews for The Crossings At 31st St
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Awesome customer service, very friendly and helpful.
MICHAEL CVery easy drop off process. I like that there are local neighborhood options for renting and returning equipment!
Robert SThere was confusion on checking in and finding a key. It was after business hours. The check in was a bit confusing but was my first experience. Internet connection was slow in that area which caused some of the confusion. Return was simple and didn't take much time.
Triston HPreferred size truck was not available after reservation at chosen pickup location and another location was given and added 20 miles onto Bill By error with desired dropoff location. No dolly rented was supplied in truck and took two hours on phone to customer service to get a Code for keybox for pickup. Absolute Nightmare, never again. Thankfully the movers selected came through and did their job right and without ripping us off with added charges.
CHARLENA SAmazing
Michael DNo one available not user friendly! Never again
Velma SExcellent service and amazing experience.
Mohamed E