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GARY R
Customer Reviews for The Delton Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Associate was very helpful and friendly.
GARY EGreat spot. In & out no problem
aaron EThe staff were absolutely wonderful.
Carol DI PAID WHEN I PICKED UP THE TRUCK.
Robert OVery friendly people
James HMarjorie and her staff were tremendously helpful. And easy to work with.This is my second time to rent a vehicle from them and when the need arises, I will rent again!
DANIEL MGreat place to work with! So glad they are in my area!
TRACY PNice people Equipment was clean and worked well
Joseph PMarjorie was great.
DANIEL FI dropped it off after hours
BRIAN MWe picked up the vehicle digitally and they supplied the wrong code for the lock so it set us back almost 45 minutes contacting Uhaul over the phone to receive the correct code. When we returned the vehicle the Uhaul representative finished a conversation with a friend while I stood there holding the Uhaul key before finally finding out from a co worker that i was waiting for help. She took $10 off our bill for our “lock trouble.” As far as using Uhaul itself, the charge of 99 cents per mile is extremely high and had I had another truck option in my rural area, I would have searched elsewhere. The best part of our day was that the location was convenient and we moved what we needed to move.
Melissa TGreat people to work with.
Susan WThis was my second rental from this location. I rented the EXACT same truck. I went to the exact same location using the exact same route and the first time. The first rental charged me for THREE (3) gallons of gas. The second rental charged me for NINE (9) gallons of gas. The second rental charged me $33.00 extra. How could the same truck going the same distance using the same rout use THREE TIMES the amount of gas? Thieves! There wasn't a person there that could handle the checkout process. The online checkout process does not work at this location. The cab had not been cleaned. Found pennies and the cup holder was dirty. Obviously, someone spilled something all over the cup holder. The money was sitting on the seat and on the floor. I'll use a different rental company next time.
David EThe location was perfect. The customer Service was attentive and friendly. I appreciated the positive experience from a business.
Kai FBroke down 4 hours into journey. Bad seal in the rear axle.
KYLE SAlthough on all rentals, I have not had mechanical issues - any recent maintenance should be disclosed. Noteworthy would be wheel bearing lubrication. The website information to know and check was great.
Dan SAt the drop off the lady behind the counter was very kind.
Randy BDelton Market did not have the trailer I needed on site and they went above and beyond to get one for me so I would not have any additional al unnecessary travel.
BRUCE SVery personal and adjusted to your needs. Would recommend my friends and family to use them with any moving needs.
Cathy CVery handy and easy!
Robert OThe lock box locks were very dirty, and the dials were very difficult to turn. The lighting and overall condition of the lot was terrible. The vehicle was very dirty. It was apparent that the truck was not cleaned and inspected after the last user. A rubber glove had been put over the oil fill spout...
Ron GVery helpful vehicle was very clean and ran well with no issues.
Daniel M