Our truck was ready and in good shape. Unfortunately they did not have the furniture blankets we ordered, but he was able to refund the account. There were issues with the UHaul.com site where you're supposed to take pics of the truck, and it was not working. He tried to help with that, but couldn't get it to work either. Luckily there was no damage I needed to report before we used the truck. The employee there was very helpful!
Sherri M
Customer Reviews for The Fort Mini Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The clerk wasn’t not real personable. Don’t like the check in process of the truck and all the stuff we had to do our self
nichole bI dropped off the truck days before I was supposed to and didn't get my deposit back. I paid 700$ to rent a truck couldn't find a small one so I got a 15 foot to move a washer and dryer only it took twice the fuel and I didn't get my deposit back
Timothy JImprove computer equipment, upgrade access and train personnel in computer skills. It takes too long to check out a vehicle and too long to check in. However, the staff if very friendly and helpful.
Frank A