Customer Reviews for The GunRak

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The GunRak

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Sabrina S. on

Rating:

Larger trailers

jon E. on

Rating:

Customer did not leave a comment.

Karen F. on

Rating:

Customer did not leave a comment.

OWEN O. on

Rating:

The North Hill U-haul in Minot is much better to pickup or dropoff equipment.

ROBIN L. on

Rating:

Customer did not leave a comment.

Grant E. on

Rating:

Was closed when I arrived, did not deal with anyone. Their signs made drop off unassisted very easy. No complaints for this location, just can't give them full stats as I did not get the chance to interact.

Timothy R. on

Rating:

Customer did not leave a comment.

LYNDON V. on

Rating:

This location was fine. If you need much in the way of accessories such as boxes, plastic covers, etc., it’s probably not the best choice

Eugene B. on

Rating:

The customer service was great. The issue I had was that the people who had the truck before decided to keep it longer so I had to change my move time and cram as much as I could into the little time I had left. I managed to get everything done and return the truck with 13 hours.

Winfred D. on

Rating:

Customer did not leave a comment.

Aaron D. on

Rating:

System took a while to take my debit card. Otherwise a very courteous and kind owner.

Allen henry O. on

Rating:

No Comment

JOHN R. on

Rating:

Customer did not leave a comment.

Bruce S. on

Rating:

Put Cruise control in the vehicles

Jessica W. on

Rating:

Customer did not leave a comment.

Dwight B. on

Rating:

Customer did not leave a comment.

John R. on

Rating:

Customer did not leave a comment.

Bradley H. on

Rating:

After i made the reservation it was for a different location. I received no communication from uhaul to let me know i was supposed to pick up at the gun rak. I went to the location that i had made the reservation at, and they then told me to drive across town to get the trailer. Poor communication from uhaul corporate

Ray K. on

Rating:

great job by this gentlemen....

Camryn H. on

Rating:

Very helpful. Just need to have more trailers at this location to meet customer needs. Thank you.

jeremiah C. on

Rating:

General manager needs more training on proper customer service skills.

James N. on

Rating:

The representative at this location went out of his way to be courteous and helpful. I delivered the truck to the wrong drop off and was informed there may be an additional charge. The rep went above and beyond to sort out the matter and saved me about an hour of headache. Thanks so much!

Nathaniel D. on

Rating:

Customer did not leave a comment.

Timothy G. on

Rating:

Customer did not leave a comment.

James H. on

Rating:

Customer did not leave a comment.

Rosa G. on

Rating:

very nice people, thank you so much.

Steve P. on

Rating:

Customer did not leave a comment.

mike G. on

Rating:

associate worked with me to meet my needs.

Roger S. on

Rating:

Teach the person doing the rentals how to run the computer program.