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DAN K.
Customer Reviews for The Hang Up
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The check engine light went on, and I was concerned it was something I did pulling out of the driveway. It still worked. $70 is high when I only drive 20 miles.
tracy B.As a small business owner that needs trucks with short notice, this location always makes it right.
nancy H.Bill was very helpful at Neenah Uhaul!
Brian B.Very friendly and helpful!
Christoph Z.The vacuums next door at Thunderwash were all vandalized, so I couldn't use them. Please ask your neighbor to try to repair his vacuums? Also May I please have another copy of my receipt? Bomierkate@gmail.com 920-205-4208
Kathryn B.Most friendly and helpful customer service!
darlene B.Easy pickup and return for single day use of motorcycle trailer
Walter T.Everything was great, I personally wouldn't change a thing..from start to finish service was great.
TAMALA K.Easy in, easy out! Hang up location! Great experience
MICHAEL G.Bill and his people always go above and beyond. Very helpful and accommodating.
Robert E.Friendly and helpful service took the stress out of moving.
PETER S.The entire staff was great!! Bill is great for a smile!! Very friendly and welcoming.
Ali G.All good as is. Bill was great!
john T.N/A
KEEGAN P.Professional, Friendly & Convenient. All for a good price. Would definitely recommend.
Robert B.I rented the wrong trailer for what I needed to haul. I brought it back right away and they swapped it out for a larger one without any issues. Very good customer service!!
Brian D.The team is very friendly, flexible, and accommodating.
Daniel S.Difficult to register a pickup without downloading the app. Recommend entering more info when booking the rental to save time at pickup.
Scott S.Nice customer service! Clean vehicle! Courteous and friendly people!
Julie W.I miss the D-rings in the trucks for tie-downs.
rich F.It was a little unclear at this location what door I was supposed to enter. A sign near the door or directing you to the door might be helpful. Maybe it was there and I missed it. Thanks.
Dale T.Update your trucks!! No power windows, really!! Even the.door locks are manual. I don't know how many times I had to walk around the truck just to get the key to unlock the passenger door.
Kathy S.Super nice ppl to deal with ! Thank you
Victor R.Easy and quick
Michael N.Nice people. Got me checked in and out in a 15' truck in minutes. Everything worked out great and I would definitely rent from them again.
Matthew K.He was open on a Sunday, and we made the reservation minutes before. We were able to walk in and get the rental super fast and had a full tank.
Matt G.Our U-Haul was damaged
Shari D.As courteous of people as I could I could ever imagine. Would deal with again with no hesitation
Tom S.The customer service at The Hang Up was fantastic. Truly great to work with.
Robert S.Owner was great, can't recommend this location enough!
ADAM D.I was super happy with the customer service. Extremely friendly staff. Walked to U-haul told some information and felt safe! Delighted with the experience as I have rented from other locations and this was way better! I've learned wisdom in my age-rent the U-Haul when you have to move something. It's sooo worth it!
LISA E.The office is confusing and dirty. The gentleman at the location was wonderful.
David S.Rented a motorcycle trailer and truck and the process was smooth and the two units worked out great. Was even able to go pick it up earlier than planned.
David Y.They are always so nice and accommodating at this location, I always check here first when I need to rent a trailer.
Brian F.Bill is great! Excellent customer service. I have worked with him on several rentals and have always has a great and smooth experience.Thank you Bill!
Eileen J.Not being over charger I was told insurance was $5.00 I was charged $14.00 and I was charged for gas even tho I put the gas right back where it was. I wish I could submit pictures.
Angelika H.This is my 1st experience ever renting a U-Haul. Bill was extremely helpful and answered all of my questions. I will definitely recommend this business to my friends & family.
jessie R.I enjoyed renting from bill…his shop was awesome…..full of picture frames…..I had a rough drive back full of snow and ice….I had to extend my return date which was no problem
WILLIAM W.A great truck and it helped me get stuff moved. So im a happy customer.
Morgan B.Pickup and drop off were great, personnel were helpful and friendly
Robert H.They were very helpful and ahead of the game on things I would need
John P.Everything went well!
john T.This location and dealer were excellent. I do have a complaint about the online process. We were charged for the "Safe Tow" package, which I believe I unclicked. There were SO MANY things to unclick, it was really annoying. I would love to have our $8.00 back, but realize that this is the game so many companies play now.
John T.