Customer Reviews for The Hang Up

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Hang Up

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Frank M. on

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Sandy H. on

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Bill P. on

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Bill was very friendly and easy to contact. I will use him and this location again!

Beth V. on

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Sherri W. on

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Bill and Carl at The Hang Up/U-Haul in Neenah, WI, were exceptional at helping us: first, locate a cargo trailer for the busy college move-in weekend; and second, making sure we received a promised credit. Their communications with us (texts/phone calls) were the best that we have experienced. We would definitely rent from them again.

Lucas M. on

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ROBERT M. on

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Wendy H. on

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Bill was excellent . Took extra time to explain the truck and all of the other options that U-haul offers. Would definitely recommend his location.

Keith P. on

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DEAN V. on

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The guys at The Hang Up were great to deal with. Very helpful and professional.

Michael S. on

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None, all went well.

John R. on

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This location and the one on west Wis. Ave are the most professional and friendly truck rentals I've ever encountered

Martin T. on

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Very friendly and accommodating experience. If I'm ever onaway again, I would recommend this location for pick up or drop off.

ROBB A. on

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Brian H. on

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BOB E. on

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Jeff M. on

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the size truck I selected was not available at this location, there was additional help offered. Uhaul emailed me that the truck was available, when I checked in at this location the truck was not available

kristina s. on

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The service was amazing! For $68 to help me move all my stuff was a Godsend! I couldn’t thank you more for amazing prices and service

Nancy C. on

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Great customer service! A pleasant experience & will be a returning customer when i move!

BOB E. on

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I never have any problems renting from this location. Staff is always friendly and helpful.

Denise S. on

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Nothing the service was impecable , the guy did everything in his power to accomadate our situation.

brad w. on

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Franz G. on

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Make sure truck cab is clean and blankets don’t smell like a barn.

Susan V. on

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Frank B. on

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Self-check-in very convenient!

Kip K D. on

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Bill and Alan give the best customer service you could ever get from a U haul dealer!!!!!

Shownfu Y. on

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Associate decided to mess with the charges on my card because some other random person called about a completely different issue. Why? Why not take time to investigate before messing with my card, putting in charged, removing them, putting charges back on... If I have any fraud issues I know exactly who caused it. You! Uhaul! Bullshit.

Sandra S. on

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Kip K D. on

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Merrie S. on

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Eric L. on

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If it wasn’t for the guy I talked to on the phone to drop off my truck I would not use uhaul again

ralph r. on

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