Customer did not leave a comment.FABRICIO L.
Customer Reviews for The Hang Up
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David W.
Customer did not leave a comment.ANDREW S.
Customer did not leave a comment.Jayda E.
Customer did not leave a comment.stacie M.
Customer did not leave a comment.STEPHEN DALE W.
Bill was great to work with - very friendly and a stress-free experience. Quickly got me signed up and on my way with a truck. I had tried to work with other truck rental companies for this trip but none compared to the service I received with Bill at this location.MARK B.
Tires were a bit bald making moving in the snow a little difficultCASSANDRA B.
Customer did not leave a comment.JOSEPH VICTOR D.
Customer did not leave a comment.JUSTIN W.
Customer did not leave a comment.Joe A.
Fast prompt service! Pleasure to deal with!STEVE W.
Great equipment in good working order and easy to use! Thank you and keep up the good work!!DAVID S.
I need reimbursementKimberly P.
Customer did not leave a comment.TAMMY S.
We have been charged for fuel and the gage was at the same level when we brought the truck as when we left with it. Not happy about that. Other than that I'm pleased.Scott K.
Bill was very helpful and great to work with! We will definitely work with him in the future!KARISSA A.
Customer did not leave a comment.JASON G.
Customer did not leave a comment.Tasha H.
Customer did not leave a comment.Jill T.
Very helpful, good runthrough of vehicle.Orion K.
Customer service was fantastic!CHAD H.
Customer did not leave a comment.KATIE B.
Bill and Alan did a fine job providing U-Haul accessory packing materials, instruction regarding trailer attachment and loading. Would recommend. Very easy to work with.Mike R.
This was a great experience being a single woman. The gentleman who helped me was extremely kind, helpful and knowledgeable. Super fast too. This is the only place I will go in the future for needs of this type.Sharon G.
Customer did not leave a comment.Brian T.
Customer did not leave a comment.Scott V.
Customer did not leave a comment.Robert L.
Owner of the business was very friendly and helped me hook it up.Brian F.
Nothing. The gentleman was friendly and hooked up the trailer for us.elizabeth H.
Customer did not leave a comment.RONALD Y.
Customer did not leave a comment.RYAN H.
Great ðŸ‘ðŸ½DEVIN L.
Customer did not leave a comment.STEVEN S.
Customer did not leave a comment.JAMES E.
Customer did not leave a comment.Robert B.
Would have preferred to get my trailer closer to home ... have about 6 or more U-Haul locations nearer.Robert B.
Very clean , kind and respectful!Gary W.
Customer did not leave a comment.Mal W.
Excellent customer service. Assisted us every step of the way!!!! I felt comfortable towing the UHaul after Bill provided advice and guidance!!!! Thank you!!! Sherri NOSherri N.
Renting a U-Haul truck from Bill at "The Hang Up" is always a pleasure! Bill is so courteous and helpful and should be your only choice for a U-Haul vehicle in the Fox Cities! A+A+A+ Customer Service!Richard D.
Customer did not leave a comment.QUIN L.
Great experience. thank you !!RON S.
Super friendly service all the way through. Very accommodating owner.PETER R.
Excellent service!Susan H.
Customer did not leave a comment.Bob K.
Was given the wrong vehicle, which wasn't that big of an issue, however, when attempting to return it I couldn't (through the app) because the mileage wasn't accurate. Called customer service but was told my wait time was an hour. I wasn't going to sit in the vehicle for an hour waiting, so I requested a callback. When they called back, I picked the option to say I was ready, then it hung up on me and nobody ever called me back. Frustrating. Luckily the location called me back the next day and asked how things went, and they helped me resolve it.ANDREW K.
Customer did not leave a comment.Deborah C.
Customer did not leave a comment.RICK H.
Customer did not leave a comment.Andrew L.
bill is awesome!james W.
The service at this location is the best I've ever experienced. Would definitely recommend The Hang Up for U-Haul rentals.Greg W.
All goodFLOYD P.
Rear door did not work properlyDON J.
Bill was extremely helpful in EVERY aspect of the rental agreement. 100% -- A+ -- One of a Million--are just a few of the positive descriptions for his UHAUL business called "The Hang UP".Robert S.
Bill was greatherb H.
The mobile pickup order app from Uhaul did not work, but thankfully the person in charge at this location stuck around knowing i was picking up at 5pm on a friday. He stuck around just in case i needed anything. I am so thankful he did because the app didnt work and i would have been without a truck. He helped me get into the uhaul and on my way. Then he also grabbed out my garage door opener that i forgot in the truck.Kelsey P.
The Hang up has been the best place out of all the places I have rented trucks at. Friendly and very helpful!!Brenda C.
Customer did not leave a comment.Charles D.
Great experience. Bill was knowledgeable, courteous, helpful and quick to reply when we called. We will definitely consider Uhaul again.jamie G.
Good as isjohn T.
Customer did not leave a comment.Elizabeth B.
The right rear tire was very low. I missed it also until I arrived home.Bantu L.
Great renting experience, would highly recommend this location! I appreciate the flexibility and great customer service, Bill was great to work with.Joshua E.
Bill is an extraodrinary customer service representative and went above and beyond than most Uhaul locations I've experienced.Ryan C.
Customer did not leave a comment.Matt B.
The gentlemen working there is exceptional. Extremely nice and helpful.Gage C.
Thank you for everything! Great service and great communication. God BlessKimberly W.
The gentlemen who checked me out was very competent and helpful. Space was a bit cramped, particularly in the store, but that didn't cause any issues.Gary P.
Customer did not leave a comment.Michael H.
Super friendly!Matthew W.
Customer did not leave a comment.Andrea K.
Bill goes the extra mile I don't know how he does it but he remembers everybody. He's the only one I go to from now on.FLOYD P.
Customer did not leave a comment.Chad L.
Customer did not leave a comment.Trudie C.
Lady working was super knowledgeable and even backed out the uhaul for us when it was parked super close to a tree.Joan T.
Customer did not leave a comment.Theresa V.
Customer did not leave a comment.Sheri D.
Customer did not leave a comment.Beth N.
So easy..so helpful.. highly recommend!Elizabeth B.
Great communication and friendly team. Bill was very helpful and a pleasure to do business with.LUNDYN D.
Customer did not leave a comment.Terrence J.
Customer did not leave a comment.Halbana T.
Customer did not leave a comment.jeanette C.
Bill was awesome to work with over the entire rental process !!JEFFREY T.
Very easy to use app with excellent customer service. Bill was very helpful in getting me in and out quickly and efficiently and was extremely helpful in getting my trailer hooked up to my truck!Michael C.
Fast and easy!john T.
Very pleasant and helpful will definitely go back againDEBBIE N.
Very good customer serviceKaren K.
I have rented U-Hauls through this location multiple times. Bill does an excellent job & is super customer oriented. Nice job as always!Jeff R.
Loved this location and Bill! Will definitely use him in the future.Megan S.
Customer did not leave a comment.Tina F.
Bill is amazing! I rented two trucks from a different location, they never disclosed the extra charges that I was charged for and all the other charges I was over charged for . Bill went over everything! I wish I would have chosen this location. I will highly recommend bill at the Hang Up ! Thank you bill Jennifer C &Jesse MJENNIFER C.
Customer did not leave a comment.Abdel Azim B.
Bill was great to work with. Bill was friendly and made sure everything was taking care of. Highly recommend this location for renting U-haul!Houa V.
The mileage on the truck was off by 4000 miles but Bill was so friendly on the phone and he called on his day off to make sure we figured it all out and I didn't get charged extra. The location was pretty small for dropping off such a large truck.Emily B.
You guys are awesomeJames L.
Nothing. Bill & the lady were very responsive to our needs & requests. THANK YOU!Alana W.
Customer did not leave a comment.Eddie G.