Customer Reviews for The Kee & White Group
(U-Haul Neighborhood Dealer)

9 reviews

5451 Delmar Blvd   Saint Louis, MO 63112

(314) 696-5947

Location Hours

  • Mon-Fri: 10 am - 8 pm
  • Sat: 11 am - 7 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Services at this Location:

Contact Us

(314) 696-5947

5451 Delmar Blvd
Saint Louis, MO 63112

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 8 pm
  • Sat: 11 am - 7 pm
  • Sun: Closed
Special Operating Hours
  • 7/4/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Had to park on the street. There Need to be a parking lot .

Henry H. 
Rating:
1.0

This UHAUL agent (The Kee & White Group) in St. Louis was a total disaster. It's a bullet proof glass enclosed sandwich shop. I have a closet bigger than this filthy establishment. The woman working there had no clue how to get me my reserved-Paid-in-Full truck. Luckily the cook showed up and gave me keys. NO CONTRACT. They didn't know how. Truck needed work too. Once I had the truck half loaded I got a text from UHAUL telling me I hadn't yet picked up my truck. Nobody there knew what they were doing. Since I had no contract I was surprised by additional charges upon my return trip to Chicago. You really need to visit this poor location. They do not deserve to handle UHAUL. - The Chicago drop of was great and very helpful for my situation. I really believe as a upset customer I deserve some kind of consideration for this disaster. ...Never again.

Stephen B. 
Rating:
1.0

They did not check the truck before and it took over an hour to find my reservation. I was given the keys that was under someone else's name

Jada L. 
Rating:
2.0

Customer did not leave a comment.

James C. 
Rating:
4.0

More variety of vehicles

Guy B. 
Rating:
2.0

Customer did not leave a comment.

Rebecca D. 
Rating:
1.0

This was the worst experience moving I have ever had. Not only was pick up confusing and the cost was different rate than originally estimated, but the drop off was even worse. The first location didn't exist. There was no way to enter the facility. I called and got a new drop off location, which also did not exist according to the address numbers on the street. There was no clear place to drop the uhaul off so eventually I just stopped on the side road. Then I couldn't find the key drop so I had to call again and they told me I had to go into the convenience store. This was not a convenience store. It was completely boarded up with a microphone to talk to the clerk. Walking there alone I did not feel safe. He did not seem legitimate but I didn't know what else to do. This was a horrible experience and I am so disappointed in uhaul which I have used in the past and had a good experience. The mobile renting is not efficient and added unnecessary stress to my move and made me feel very uncomfortable.

Stephanie B. 
Rating:
1.0

Customer did not leave a comment.

Aubrey M. 
Rating:
4.0

Customer did not leave a comment.

Joshua M. 
No reviews have been submitted for this location.

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