Customer Reviews for The Lot
(U-Haul Neighborhood Dealer)

246 reviews

1324 College St   Clarksville, TN 37040

(931) 542-4017

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(931) 542-4017

1324 College St
Clarksville, TN 37040

Services at this Location:

Location Hours

  • Mon: Closed
  • Tue-Sat: 9 am - 5 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

by FAR the best UHaul spot in Clarksville, and I use them often!

Jason S. 
Rating:
5.0

Customer did not leave a comment.

Kenneth F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL F. 
Rating:
5.0

Customer did not leave a comment.

david W. 
Rating:
5.0

Customer did not leave a comment.

DENNIS L. 
Rating:
5.0

Perfect service

DENNIS L. 
Rating:
5.0

They were extremely nice and also helped me out when my schedule changed last minute and were very flexible. Would totally go back and do business with them again!

Ryan M. 
Rating:
3.0

Customer did not leave a comment.

RANDY B. 
Rating:
3.0

Customer did not leave a comment.

Don S. 
Rating:
3.0

Customer did not leave a comment.

Gerald C. 
Rating:
4.0

Customer did not leave a comment.

Jeffery C. 
Rating:
5.0

Great folks!!

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Maurice T. 
Rating:
5.0

Great customer service and always attentive.. Keep doing what you're doing!

Cordale P. 
Rating:
4.0

Customer did not leave a comment.

danny O. 
Rating:
5.0

Great customer service, easy in/out location. Should have been using for all my uhaul needs while in Clarksville.

Timothy W. 
Rating:
3.0

Customer did not leave a comment.

Joseph O. 
Rating:
4.0

Hard to spot from the road, personnel was friendly and welcoming

Lauren B. 
Rating:
1.0

I they literally over booked the storage unit and my stuff is still on a truck right now on their lot. And I've paid for a storage unit that I'm not ramble to use. They won't answer the phone to let me know what's goin on and they have my money

Marvin P. 
Rating:
4.0

Customer did not leave a comment.

Ruby N. 
Rating:
5.0

Customer did not leave a comment.

Albert H. 
Rating:
5.0

Make sure you put the right key in the back of the truck.

Gary L. 
Rating:
4.0

Not much to improve. Last minute requirement, was quick and easy. Knowledgeable, friendly service manager was both informative and reassuring.

William M. 
Rating:
5.0

David was asolutely helpful. When I dropped the truck off he even asked me if anybody was picking me up or if I needed a ride. Once he found out I was planning on taking a rental car he kindly gave me a ride to a couple of car rental locations to help me find what I needed and patiently waited untill I got my rental. Great professional!! Went above and beyond his responsibilities. Will recommend this place to all of my friends.

ALEXANDR M. 
Rating:
5.0

Staff was very friendly and knowledgeable. Good people.

Toy W. 
Rating:
5.0

Excellent customer service.

JANET E. 
Rating:
5.0

Customer did not leave a comment.

Steven H. 
Rating:
5.0

Wouldn't change anything, employees are true professionals.

John L. 
Rating:
5.0

Excelente service

ANGEL G. 
Rating:
5.0

Not really normal these days BUT.... friendly people, helpful, normal working folks ... I WILL use their services again, the next time I need a rental- thank you

Kenneth M. 
Rating:
5.0

Great people friendly and helpful!!

Alicia B. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Kelly W. 
Rating:
5.0

Customer did not leave a comment.

Emily W. 
Rating:
5.0

Customer did not leave a comment.

SARAH T. 
Rating:
5.0

Customer did not leave a comment.

Jerry G. 
Rating:
5.0

Customer did not leave a comment.

Josh B. 
Rating:
5.0

The location was closed when I dropped off the trailer. However U-Haul.com made the drop off easy and convenient with a few simple clicks on my phone

Alain L. 
Rating:
3.0

I DID NOT RECEIVE THE MOVING PADS I ORDERED. PLEASE CREDIT MY CARD

william H. 
Rating:
5.0

I really liked the mobile reservation and setup. The truck was perfect for my move and close out was easy.

Kimberly G. 
Rating:
5.0

Nothing. It was a great experience and your app made the process so much more efficient and “hands off”.

Richard L. 
Rating:
5.0

Customer did not leave a comment.

Brad B. 
Rating:
5.0

Customer did not leave a comment.

Ryan L. 
Rating:
5.0

Customer did not leave a comment.

Christopher H. 
Rating:
5.0

Customer did not leave a comment.

frederick M. 
Rating:
3.0

Customer did not leave a comment.

Megan D. 
Rating:
4.0

Customer did not leave a comment.

Anthony D. 
Rating:
5.0

Customer did not leave a comment.

Terry R. 
Rating:
5.0

Loved this location.

Daniel D. 
Rating:
5.0

na

Christopher C. 
Rating:
5.0

Customer did not leave a comment.

Shawn B. 
Rating:
5.0

Customer did not leave a comment.

Jeannie G. 
Rating:
5.0

Customer did not leave a comment.

Molly K. 
Rating:
5.0

Customer did not leave a comment.

Eva S. 
Rating:
3.0

Customer did not leave a comment.

Janette M. 
Rating:
5.0

Beky is awesome!

David C. 
Rating:
5.0

Coolest cats around! 10/10 would recommend to anyone!

Ashlee M. 
Rating:
5.0

Customer did not leave a comment.

codi M. 
Rating:
5.0

Customer did not leave a comment.

Mike W. 
Rating:
5.0

Nothing!! The gentleman that helped me was great!!

Jerrod G. 
Rating:
5.0

Great place to rent from!!

JOHN M. 
Rating:
5.0

Customer did not leave a comment.

Lawrence S. 
Rating:
5.0

I have rented 2 auto transports in the month of December and the 1st had a blow out on the interstate the 2nd had the whole rear axel lock up blow a tire and catch on fire this is unacceptable and cost me extra time in my move

Sean B. 
Rating:
5.0

Awesome!!

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Christopher V. 
Rating:
5.0

Customer did not leave a comment.

james R. 
Rating:
5.0

Nice people!

Greg G. 
Rating:
5.0

The team at this location was very understanding about our frustrations. They commented that the pick up location should not have given us such an old trailer for such a long trip. Seems like the wanted to get rid of the trailer. I really liked the staff at this drop off location. Professional and responsible.

Terry R. 
Rating:
5.0

Dave was awesome. He went above and beyond to help out. I will definitely recommend the Lot. I will also return for any future rentals!!

joseph S. 
Rating:
5.0

Staff here acknowledged the leak in the fuel system and was apologetic. He stated he was made aware by UHaul and myself. However I will NEVER use UHAUL again.

Richard W. 
Rating:
5.0

Customer did not leave a comment.

Janai M. 
Rating:
5.0

Charming Office Space! Office personnel very personal, knowlegable, efficient.

JAMES S. 
Rating:
5.0

Customer did not leave a comment.

Martin B. 
Rating:
5.0

Customer did not leave a comment.

Fonda G. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Taylor W. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Gene D. 
Rating:
3.0

Customer did not leave a comment.

marcus J. 
Rating:
5.0

Very great customer service. The equipment that I was given was top notch. Will most definitely recommend and reserve again if I have to.

Nitara R. 
Rating:
5.0

Customer did not leave a comment.

Andre C. 
Rating:
5.0

Keep offering the same outstanding service!

Mark S. 
Rating:
5.0

Customer did not leave a comment.

ernest B. 
Rating:
5.0

Excellent customer service! Personable staff and very knowledgeable on the equipment. Highly recommend The Lot for moving needs.

Terry T. 
Rating:
5.0

Customer did not leave a comment.

Debra S. 
Rating:
5.0

Customer did not leave a comment.

Robert A. 
Rating:
5.0

I drive past 2 other locations just to use “The Lot” location. Outstanding customer service.

christopher J. 
Rating:
5.0

Customer did not leave a comment.

Gilbert S. 
Rating:
5.0

Customer did not leave a comment.

Sarah W. 
Rating:
5.0

Customer did not leave a comment.

Sean H. 
Rating:
5.0

Provide the things I got charged for.

Alayshai S. 
Rating:
5.0

Customer did not leave a comment.

Rebecca C. 
Rating:
5.0

Customer did not leave a comment.

Nicholas C. 
Rating:
5.0

Was very helpful and willing to work with us when a problem arose.

Allison C. 
Rating:
5.0

Customer did not leave a comment.

Mesfin E. 
Rating:
5.0

I don't think there is improvement to be made the shop I picked up was great, and the Beky was very helpful with all my questions.

Wyatt J. 
Rating:
5.0

Customer did not leave a comment.

KAthy B. 
Rating:
5.0

The condition of the equipment and Dave's (owner operator) professionalism in getting the job done are something to be made an example of. Outstanding service that I recommended immediately to several service members who were moving.

Andrew H. 
Rating:
5.0

This is the cleanest rental vehicle I have ever picked up and was pulled up and ready when I arrived. Great service!!

Michelle M. 
Rating:
5.0

Good service. Dave was very helpful.

Wyatt K. 
No reviews have been submitted for this location.

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