Additional charges were taken out of my account without telling us why. Returned the truck 1 day early and with more gas than when we picked it up. We were charged a cleaning fee when the truck was as clean as when we picked it up. U-Haul changed our drop off location to over 15 miles further than we originally had chosen and then charged us for overage in miles. Beware renters, they will charge you for things that are not legit charges
Cheryl D
Customer Reviews for The Mainstreet Landscaping Co
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Thankful we could drop off on day they were closed!
Amanda HOffice was closed during posted open hours, but the trailer return process was easy with the UHaul app.
DENIS Hdoesn’t matter what i wright, i’m a nobody
Clifford DThe U-Haul was not cleaned out, and there knew I’d be charged for it. I returned it early, but still got a email two days later I haven’t returned it. I understand it was a holiday weekend but if you’re not going to do your job don’t rent them. I’ve used U-Haul my entire life, and I’m 50 now, and my experience at this location makes me think I would never use you again.
Sean SYou need to fix the ac which only works at low speed not at all on the highways
Nickolas LEverything was really good! The young lady was very helpful and sweet!
NANCY MFirst - there was no one there as it was Sunday. Second - why provide NA if it can’t be selected?
Jeffrey GAll was perfect
Randy MNothing
Dan WWe had such a great experience. Sarah was amazingly friendly, thoughtful, and helpful. The owner was also a pleasure to do business with.
Amy B