Customer did not leave a comment.
Lester C
Customer Reviews for The Makers Studio Fayetteville LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The gentleman that met me at check in was awesome and very friendly! Told him that U-Haul tried charging me extra money that i didn’t approve. He didn’t argue with me or anything he immediately helped me reverse the charges and even helped me out with additional charge! I’ll definitely be going back if i ever need another and i definitely recommend this location over others. The others I’ve been to in Fayetteville have been nowhere near as nice, friendly, and helpful as they were here! I promise you won’t regret going to this one!!
joshua bExcellent service very friendly
VINCENT BMr Kristian went above and beyond to wait for my arrival which was past 7pm to help me out. He adjusted my pick up date without issues. He is very professional and efficient! Highly recommended!
WANSLY PThe equipment was present upon my arrival, clean and everything worked. Customer service was excellent answered all questions in a professional manner. I would recommend this location to anyone needing to move equipment or household goods.
LINWOOD HFriendly, knowledgeable, hardworking.
CLIFFORD BService is always top notch.
DEMETRIUS NIs a good idea and work out will
DAVIS LStaff very friendly!!!
YADIRA PNothing service was overall 5-5 I will definitely be using this location next move amazing and friendly staff
Essence RThe older trailer worked but was in bad shape. Kristian was awesome. Great guy and ambassador for the brand.
Keith LPlease allow this location to have more appliance dollies. I know it is a new location, but it is the closest to the one on base.
ROBIN HYour continued efforts to provide great service and assistance shows. I highly recommend going a little out of your way to see Kristian at the Makers Studio Fayetteville, UHAUL for your self moving needs.
KEITH LSolid people
Ramiro BAlways stay open during the holidays. I needed a truck at the last minute and this location was open.
RAMON OHelpful staff
Dawson AHi my name is Susan Jones I am so blessed to have been treated with such great hospitality and a friendly face. Kristian who works there was so polite and so caring. He really cared about the needs of the customers. Thank you Kristian for all your help and for being a blessing to me and my kids today.
SUSAN JNothing, everything was good.
MARY HGood customer service.
MONA TNothing. The gentleman there was Super fantastic. Friendly Helpful Knowledgeable and showed what 100 percent customer service looks like and is. Thank you
HELEN LGreat customer service
GARY HExtremely Friendly and great service. Will definitely rent here again.
PEDRO PKristian was the best. He was very friendly and explained everything upfront. Would definitely recommend this location to anyone and would use this myself if I move again.
Waunita MAll was great
NERY FNothing.
BOBBY BI felt like the wheel of the truck needed to be calibrated.
CELESE WKristian was wonderful to work with! He explained everything thoroughly and was very patient and customer-friendly. I would recommend this location to anyone looking to rent a U-Haul vehicle in Fayetteville.
Joshua LThe driver's side mirror needs to be repaired on the vehicle. It makes it difficult to change lanes or see behind when the mirror collapses. Outside of that the vehicle was good condition.
ANDREW RSuperb costumer service which contributed to a great experience overall!
TERE JExcellent and friendly service. Neighborhood and convenient location. I always use this location for my U-Haul rentals.
WILLIAM CNo improvement needed. The service was excellent.
RAMON OAgent friendly and knowledgeable
AGUSTIN MGreat service , you guys need to shadow this location for customer service standards , the owner of this location is top notch . He was fair and honest , I work for a property management team and this is how customer service should be , his location will get all my recommendation every time. Retired service manager
MICHAEL LChristian was so knowledgeable and friendly. Easy to do business with in a complicated world at a complicated and stressful time. Vet ran. Highly recommend.
De EChristian was a great customer service sales person who lookout for military retiree, make you want to come back again and again.
PATRICK CKristin was absolutely amazing
INDIA PChristian is a good guy, very helpful and accommodating.
LARRY MNothing I can think of at this time. The personnel were friendly and very professional during my transaction. this was one of the best transaction and interaction I have had with customer service.
LINWOOD HYes, Christian went above and beyond for my family. And I appreciated it a lot.
Michelle EGreat experience
libby wCorrect manuals for truck equipment
KENDAZIAH Cknows what there doing
richard rGreat all around
GAIL WNot much to add. Parked the trailer and unhooked it. The gentleman helping me was cordial and quick with the drop off. I will continue using U Haul. Thank you
Dennis DNa
Benessa G