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DEBRA B
Customer Reviews for The Makers Studio Fayetteville LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service
GARY HExtremely Friendly and great service. Will definitely rent here again.
PEDRO PKristian was the best. He was very friendly and explained everything upfront. Would definitely recommend this location to anyone and would use this myself if I move again.
Waunita MAll was great
NERY FNothing.
BOBBY BI felt like the wheel of the truck needed to be calibrated.
CELESE WKristian was wonderful to work with! He explained everything thoroughly and was very patient and customer-friendly. I would recommend this location to anyone looking to rent a U-Haul vehicle in Fayetteville.
Joshua LThe driver's side mirror needs to be repaired on the vehicle. It makes it difficult to change lanes or see behind when the mirror collapses. Outside of that the vehicle was good condition.
ANDREW RSuperb costumer service which contributed to a great experience overall!
TERE JExcellent and friendly service. Neighborhood and convenient location. I always use this location for my U-Haul rentals.
WILLIAM CNo improvement needed. The service was excellent.
RAMON OAgent friendly and knowledgeable
AGUSTIN MGreat service , you guys need to shadow this location for customer service standards , the owner of this location is top notch . He was fair and honest , I work for a property management team and this is how customer service should be , his location will get all my recommendation every time. Retired service manager
MICHAEL LChristian was so knowledgeable and friendly. Easy to do business with in a complicated world at a complicated and stressful time. Vet ran. Highly recommend.
De EChristian was a great customer service sales person who lookout for military retiree, make you want to come back again and again.
PATRICK CKristin was absolutely amazing
INDIA PChristian is a good guy, very helpful and accommodating.
LARRY MNothing I can think of at this time. The personnel were friendly and very professional during my transaction. this was one of the best transaction and interaction I have had with customer service.
LINWOOD HYes, Christian went above and beyond for my family. And I appreciated it a lot.
Michelle EGreat experience
libby wCorrect manuals for truck equipment
KENDAZIAH Cknows what there doing
richard rGreat all around
GAIL WNot much to add. Parked the trailer and unhooked it. The gentleman helping me was cordial and quick with the drop off. I will continue using U Haul. Thank you
Dennis DNa
Benessa GThis location is my preferred place to rent a U-Haul. even if it’s out the way by a couple of miles, I will always go to this location. Person that helps me is Christian and he’s always very helpful and very professional and assist me everything and anything I need. I don’t do Uhaul’s a whole lot, but this one was enough put this information in my contact list for future rental that I may need..
RAMONA PThe only thing I would love if at the time of renting the U-Haul that we go outside and do a FULL WALK THRU to make sure everything is fine before we take them away. If we don’t old damage could be pinned on the wrong customer. Make sure all mechanics is done on the trucks as well (oil change, brakes, etc)
JULIA GQuick and easy process. Kristian was very helpful and knowledgeable on every aspect of the rental process! I intend on using Kristian for all my future box car rental needs!
MICHAEL PWhen there is a needed truck that is smaller lest than 10 miles away and they are just setting there why can accommodate the customer , like a need of a 10 ft with a 20 ft the customer rides around the city and there is more than 8 available as we checked though out the day they never moved , sometimes the need is because it's hard to turn around in pick up , storage or housing area I think our computer system with your location system could make it very helpful and help keep cost down
William OVery helpful and friendly. Highly recommend.
BRIAN PHave some 2- wheelers for rent...
Susan BFrom reservation to drop off, very smooth and efficient
Kenneth WVery helpful!
Susan HPerfect perfect several times i rent uhaul but this time is excellent.Kris helped me a lot, he is very kind and helpful.
ARDA AOne of the few places that was open for the Holiday. Really appreciate the attention and the support. The vehicle performed to its best. I recommend it.
Heriberto BSecond time renting at this location with Christine. Top tier customer service. I came back to this location due to the customer service.
megan pEverything was awesome and they were very helpful.
JOHN CCustomer service was amazing! He was extremely helpful, patient and kind!
Laterika WThe facility was unable to print my contract which led to a significant delay in picking up the truck. The Truck’s air conditioning worked less that 30% of our 7 day road trip across the country
Justin HSuper helpful
Eric WMr.Chris is a Great man an amazing person if your not getting a U-Haul from him then your at the wrong place . He services everyone like family.
Karl DKeep the same customer service and professionalism given ro me.
Markquette DFantastic experience. It was a pleasure meeting with Kristian and his team. They were quick and knowledgeable. Definitely the cool U-Haul dealer in town!
Jessica MNothing every thing was Top Shelf.
Luther HFriendly and great customer service.
Betty LFriendly and considerate service. I recommend this location to everyone who is looking for a moving vehicle and or equipment.
Wiliam COwner operator called before drop off to make sure everything was squared away. Easy in and out of a corner lot with lots of space.
Warren WKeep up the good work! Thank you!!!
Dave SMr Kristian was very professional and courteous. From the first phone call throughout the rental process. Thank you for a wonderful experience.
Linda STha gentleman who helped us was very friendly and kind
kathy sExcellent customer service at this location.
Christopher T👍🏽👍🏽👍🏽
latasha hVehicle was perfectly clean and the customer service was great!
Parker OThe gay did a really good job 👏
Yvette W