Customer Reviews for The Mulch and Stone Superstore Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Mulch and Stone Superstore Inc

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John K. on

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Fred F. on

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Glen S. on

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Joseph S. on

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Murray R. on

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Service was excellent.

PHILIP M. on

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Doel M. on

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elizabeth S. on

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William R. on

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Still another outstanding U-Haul experience. I was first informed by U-Haul via the toll-free contact that I could only return the truck to a corporate location closer to Ocala. However, when I called the neighborhood location closest to my home, they said they were not “supposed to” accept returned trucks, but they needed a 20’ truck. Worked GREAT for me, since this location was only a few miles away.

Susan R. on

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Dannie H. on

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David T. on

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I dropped off a trailer after a move from Texas and was impressed with the service. I needed a trailer for a day so I returned to this site for a local rental. In both cases service was quick, efficient and friendly. In both cases my receipt was emailed to me by the time the trailer was disconnected.

ROGER D. on

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roberta S. on

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Barbara W. on

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The location saved me from your awful 24/7 check in experience. I used my phone at 9:02 to try and check in. It wouldn’t work at all. I uploaded pictures and everything and it just stopped. I had to go into the store and the kind employee had to call corporate because of your computer glitch. It took me 40 minutes to rent and the mover helpers were almost to my loading location. If not for the kind assistance of the business employee, your software would still have me waiting.

Levi H. on

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The staff is very professional and nice to work with. They suggest items we needed for the move. This is a great location and I plan to use them in the future as well as refer them to my family and friends.

Eugene S. on

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Nothing staff was excellent,, ,. Truck was great ,easy in easy out. Great price

Kimberly E. on

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The truck we received was dirty. The woman in the store cleaned the front up for us but the back of the truck was filthy.

Mary S. on

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Excellent service and very friendly

Daniel L. on

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Friendliest people anywhere. Helpful, professional and fast. Best customer service I’ve had in years.

Phillip D. on

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JOE H. on

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Prompt professional service!

veda R. on

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Excellent customer service! No improvement needed.

Robert S. on

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Kyle L. on

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It would have been better if boxes were available at this location.

Mark D. on

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James G. on

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The trailer was very old and heavy. I preferred one of the newer versions she had on the lot but she seemed to want to get rid of the old , heavy version.

TERRY A. on

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peter G. on

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Bethany F. on

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The online process is ridiculous. I understand that certain things need to be done in order for the correct person to get the truck, but a selfie? Come on?!

DAN M. on

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I plan on using them again.

beverly L. on

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The young lady that help me was very knowledgeable. she answered all my questions without . I would definitely go back to that location again.

Robert H. on

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Not a thing.

ronald D. on

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john J. on

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James T. on

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The rep was standing at the gate and checked me out immediately. If I spent 2 minutes that was a lot. Perfect experience in being quick and easy to do business with.

peter G. on

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It is convenient and friendly help, thanks

ALAN H. on

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Very satisfied.

Regina M. on

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They were very friendly and helpful, Enjoyed speaking with her

Frank H. on

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Excellent office representative, she is an asset to your company.

dave R. on

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William G. on

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bob T. on

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David T. on

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Terry S. on

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michael W. on

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Loretta and staff where super nice and made it a great experience

Stephaniepatrici H. on

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Jefferson M. on

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john O. on

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Friendly and accommodating staff!

Arthur M. on

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Make sure to tell customers that this drop off location closes at 2pm on Saturdays. I only found this out when I went by the drop off location for instructions where to park the truck.

claudio D. on

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Thanks

Neil K. on

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Deborah M. on

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Dean F. on

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jacquelyn M. on

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gary Z. on

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Great service

Manuel B. on

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Deborah M. on

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Nancy C. on

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Loved the staff.

paul C. on

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I got a text to drop the trailer off at 1711 W. Silver Springs BLVD in Ocala FL. I drove around the area twice and could not find it. I ended up pulling into a gas station to make the call. Again the phone lady tells me I can't read and that my text does not say that location but it reads something else. I had to read it word for word for her attitude to understand. Do you know what its like to pull u-turms in the middle of bust highways? So go ahead and ask me if I would recommend U-Haul?

Robert M. on

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harold B. on

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Ronnie C. on

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George A. on

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Very clean and well maintained truck. Extremely nice, efficient and informative staff.

michelle P. on

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I didn't get the dolly and blankets I asked for and I hope I am not charged for them or accused of not having them to give back. I could have used them but things happen and it was a rainy day so I never checked at pick up. I am not mad, just was concerned for all parties involved.

john J. on

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Just stay where you're located.

CRAIG M. on

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JOSEPH G. on

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Jose A. on

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harold B. on

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my special thanks to the young lady that work there made everything very easy and very quick in Fridley

john J. on

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Austin S. on

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Gary L. on

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sharlenne P. on

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The final bill is yet to be determined??? Very unorganized with U Haul

Orlando V. on

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john J. on

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Bill M. on

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charles L. on

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Debra G. on

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These nice people treated me like family should. Made a very bad day not very bad. I'd recommend them to anyone!

john G. on

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No one helped me disconnected trailer no one at the office to help me durring open hours on one guy there on a tractor and he would not stop to help me had to call corp.

John B. on

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Location was convenient, the people great to work with and a very nice truck.