Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The owners were fantastic. They did everything to make my rental and moving experience better
JOHN C
Rating:
5.0
There are not a lot of choices in that part of Mississippi. But this location worked well for my situation. Cindy worked with me as I had some variables in scheduling to make the pickup. This was the 2nd rental I made from this location. On both occasions the units were clean and ready to go when I got there. The 1st was a 20ft truck, the 2nd was a 5x8 trailer. The trailer pulled really good behind my truck. When the roads were in good condition you could hardly tell you had a loaded trailer behind you.
GERALD W
Rating:
5.0
Cindy was very kind and helpful. I would recommend anyone to go to this facility to rent anything from them.
CINDY L
Rating:
5.0
I had a great U Haul experience! Cindy was very helpful and friendly, and she explained everything thoroughly. I would definitely recommend renting from The Outdoor Shop!
STEPHEN D
Rating:
5.0
Will I get a refund to my account? I was billed $132.10@ pickup. Then got a receipt for $98?. TY. Ms. Cindy was great 😃👍
BRIDGETTE C
Rating:
5.0
Customer did not leave a comment.
CHRISTIAN J
Rating:
5.0
Cindy was so wonderful and a true blessing to do business with.
KEVIN C
Rating:
5.0
Customer did not leave a comment.
Dilan C
Rating:
5.0
The service was excellent. The truck and trailer was ready for pickup when I got there.
ALFRED G
Rating:
5.0
Customer did not leave a comment.
Laura T
Rating:
5.0
Customer did not leave a comment.
josh A
Rating:
5.0
Customer did not leave a comment.
JOHN C
Rating:
5.0
Customer did not leave a comment.
CHARLES C
Rating:
5.0
Customer did not leave a comment.
BOBBY J
Rating:
5.0
Customer did not leave a comment.
LESTER D
Rating:
5.0
Customer did not leave a comment.
PHILIP M
Rating:
3.0
Check for leaks inside the uhaul…. We had a lot of water leak through the duration of our 11 hours of driving!
Driving in rain! Not fun
People were very nice though…
ANN S
Rating:
3.0
Customer did not leave a comment.
Danny S
Rating:
5.0
Little better communication on some things, but everything overall was real well done and prepared
DANNY E
Rating:
5.0
Customer did not leave a comment.
LEE K
Rating:
5.0
Customer did not leave a comment.
TAMARA H
Rating:
5.0
Customer did not leave a comment.
RAMSEY D
Rating:
4.0
Customer did not leave a comment.
Kaleb G
Rating:
3.0
Customer did not leave a comment.
JEFFREY H
Rating:
5.0
Customer did not leave a comment.
CASSIE A
Rating:
5.0
Customer did not leave a comment.
ALLEN P
Rating:
5.0
Customer did not leave a comment.
Ronnie K
Rating:
5.0
Customer did not leave a comment.
JACKIE M
Rating:
5.0
Cindy was very helpful thorough out the process, as we had our pickup location changed last minute....
RENE P
Rating:
5.0
Customer did not leave a comment.
Robert C
Rating:
5.0
Customer did not leave a comment.
CHARLES B
Rating:
5.0
Good folks to deal with !
Scott L
Rating:
5.0
Cindy is super nice and helpful.
I will highly recommend them.
BILAL A
Rating:
4.0
Customer did not leave a comment.
Ashley M
Rating:
5.0
Lube the dolly is the only thing it needs, and I mentioned that at drop off so my have been done already.
Johnny B
Rating:
5.0
Customer did not leave a comment.
Keith M
Rating:
5.0
Customer did not leave a comment.
Steven C
Rating:
5.0
Customer did not leave a comment.
April H
Rating:
3.0
Customer did not leave a comment.
Linzi M
Rating:
5.0
Customer did not leave a comment.
Tara J
Rating:
5.0
Customer did not leave a comment.
Jerome L
Rating:
4.0
Customer did not leave a comment.
Judy S
Rating:
5.0
Customer did not leave a comment.
Melissa b
Rating:
5.0
Thank you guys again I know I said until Monday but was able to get it done in. 1 day
Christopher K
Rating:
5.0
Customer did not leave a comment.
Elijah S
Rating:
5.0
Cindy was awesome. Though not happy that I had to drive almost an hour round trip to pick this truck up.
Stephen S
Rating:
5.0
When I picked up the truck it had 3/16 of a tank of gas. I returned the truck with 1/2 tank of gas and uhaul gave me a pitiful $5.62 fuel adjustment off the cost of renting the truck. To bring the gas gauge from 3/16 to 1/2 of a tank cost me $40.00. Uhaul is very cheap giving back to a customer.
Gregory E
Rating:
5.0
Very inviting and helpful.
Matthew G
Rating:
4.0
Customer did not leave a comment.
Alisha C
Rating:
5.0
Customer did not leave a comment.
Brad C
Rating:
5.0
No improvements needed!! If the next customer is treated as well as I was, equipment was top notch, everything worked
George H
Rating:
5.0
Customer did not leave a comment.
Tim L
Rating:
5.0
Great customer service from friendly staff
Justin F
Rating:
4.0
Customer did not leave a comment.
Kathy S
Rating:
5.0
Customer did not leave a comment.
Edward P
Rating:
5.0
Nothing at all! You have wonderful people working to help people in their needs! Thank you!!!!!!
ricky p
Rating:
5.0
Customer did not leave a comment.
JOHN E
Rating:
5.0
Customer did not leave a comment.
Harold L
Rating:
5.0
Customer did not leave a comment.
John D
Rating:
5.0
Windshield wipers need to be replaced. Brakes need work. Some kind of noise heard on and off while driving the truck. I was worried that it may breakdown and I was driving 9 hours. Truck needs some tuneup overall.
Surya N
Rating:
5.0
The lady was super sweet and very organized.
Meredith B
Rating:
5.0
Customer did not leave a comment.
Jay a
Rating:
5.0
Great folks! Professional, helpful and kind.
Mark T
Rating:
5.0
She quickly took care of me.
John D
Rating:
5.0
Customer did not leave a comment.
Matthew R
Rating:
5.0
Customer did not leave a comment.
Jordan B
Rating:
5.0
Sorry about bring the truck the next morning because I was tired
Ghassan A
Rating:
5.0
Ms. Cindy at the Outdoor Store is a wonderful caring person. Very attentive caring! Over all terrific person
John N
Rating:
3.0
dropped off in sand springs oklahoma, they told me how to handle issue and get intouch with rep for u haul corinth
robert k
Rating:
3.0
Customer did not leave a comment.
Bill S
Rating:
5.0
Great customer service !
Richard R
Rating:
3.0
We selected an advertised lift on the tailgate and were looking for to its help on the heavy furniture and boxes. We only got the truck with a ramp. Disappointing.
Shannon L
Rating:
5.0
Customer did not leave a comment.
Lorie R
Rating:
5.0
Nice folks there to help. Trailer was ready to go and in good shape.
Donald S
Rating:
5.0
It was as perfect
mary d
Rating:
5.0
Cindy was great and very personable. Easiest check in and go I’ve ever had with Uhaul.
Nicholas M
Rating:
4.0
Customer did not leave a comment.
Charles R
Rating:
3.0
Customer did not leave a comment.
kayla f
Rating:
5.0
Owner was amazing! Would totally work with her again
Bradley B
Rating:
5.0
Customer did not leave a comment.
Andrew H
Rating:
5.0
Customer did not leave a comment.
John N
Rating:
5.0
Customer did not leave a comment.
Michael K
Rating:
5.0
Customer did not leave a comment.
james g
Rating:
5.0
Customer did not leave a comment.
STEPHEN R
Rating:
5.0
Customer did not leave a comment.
margie g
Rating:
4.0
Customer did not leave a comment.
REBECCA K
Rating:
5.0
Customer did not leave a comment.
David C
Rating:
3.0
Rowel area and far from city center
Nabil A
Rating:
5.0
Customer did not leave a comment.
Colton S
Rating:
5.0
maintain current enviroment
JOE W
Rating:
5.0
Nothing can be done to improve, Ms. Cindy was a pleasure to work with and Very accommodating..
Michael B
Rating:
5.0
Customer did not leave a comment.
BARRY N
Rating:
5.0
Customer did not leave a comment.
BARRY N
Rating:
5.0
Customer did not leave a comment.
BARRY N
Rating:
5.0
Customer did not leave a comment.
Karon B
Rating:
5.0
Customer did not leave a comment.
colton s
Rating:
3.0
I wouldn’t recommend anyone to use Uhaul anymore. Not just this location but any of them! Period!
