Customer Reviews for The Postal Exchange
(U-Haul Neighborhood Dealer)

20 reviews

1138 E Rosecrans Av   Los Angeles, CA 90220

(424) 286-4026

Location Hours

  • Mon-Fri: 9:30 am - 6:30 pm
  • Sat: 10 am - 2:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(424) 286-4026

1138 E Rosecrans Av
Los Angeles, CA 90220

Services at this Location:

Location Hours

  • Mon-Fri: 9:30 am - 6:30 pm
  • Sat: 10 am - 2:30 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

JESSTINE L. 
Rating:
1.0

Store owner was over 1 hour and 45 minutes late opening the store. I had to wait over 45 minutes to get my key. She told the U-Haul representative that she would run the key out to me but she wasn't even at the store. It was another 50 minutes before she arrived.

Richard J. 
Rating:
5.0

Customer did not leave a comment.

Loree W. 
Rating:
5.0

Customer did not leave a comment.

NONYE N. 
Rating:
5.0

Great customer service ladies are really nice and helpful

Melissa C. 
Rating:
5.0

Customer did not leave a comment.

THOMAS S. 
Rating:
2.0

First of all my initial location was changed which was a inconvenience. Secondly Postal exchange opened 20 minutes late. But the employee was pleasant but seemed unorganized.

Arthur M. 
Rating:
2.0

Customer did not leave a comment.

KIM G. 
Rating:
1.0

One of the worst costumer experiences all around, I talked to at least 10 u-haul customer service employees and was treated horribly by each and every employee . I will not only never rent a U-haul again, but I will make sure none of my friends ever rent U-hauls.

Britta S. 
Rating:
5.0

Customer did not leave a comment.

Jonathan S. 
Rating:
5.0

Excellent customer service. Was a tremendous help, The Postal Exchange was great.

Duane C. 
Rating:
1.0

Was supposed to drop off at 9 am. They were not there to open until 10 am. And then she charged me $14.89 for gas without informing me personally. Just took it off of my credit card without my knowledge. My pick up location said to bring the truck back on 1/4 and it was brought back a little over half. Bad customer service

edna C. 
Rating:
5.0

Thank you

ERIC M. 
Rating:
4.0

The door was closed when I arrived at 9:30am appointment. The employee was there, said I should have knocked. Her service was really good, so I didn't complain. She was very supportive and efficient. I blame the regional office who changed my location by not telling me the hours of operation.

Dwayne F. 
Rating:
3.0

It was very difficult to get help very hard to reach them over the phone to set up a drop off apoinment

oscar A. 
Rating:
5.0

Customer did not leave a comment.

Christopher R. 
Rating:
5.0

service was excellent, they handled all my concerns very well

Joseph C. 
Rating:
4.0

Hire more people, theyoung lady has to multi-task, she is doing a good job but juggles a bunch of roles, wears many hats. She was apologetic when she arrived and I did come early but had to wait until she finished with the bank due to banking limited hours.

Monique H. 
Rating:
5.0

Great customer service every thing explained

Crystal C. 
Rating:
5.0

Amazing customer service!

Richelle B. 
No reviews have been submitted for this location.

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