Customer Reviews for The Self Storage Lot LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Self Storage Lot LLC

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Gregory L.
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Reduce rates.

Christianna N.
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Excellent support and assistance provided by the manager of this location.

Kayla H.
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I was double charged for rental. I'm sorry I ended up in the hospital during the move and called customer service to extend my rental time since the other driver on the account had to take me and didnt know that I'd be charged another day if that were the case I would have kept it another day to finish my move instead of returning it at 10 to avoid double charges and still not have my move done. Also custumer service was supposed to get ahold of me and they haven't I would not reccomend this company they clearly do not care

Steven B.
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Customer did not leave a comment.

Jenn R.
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Cheryl P.
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Shayla R.
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Faulty and dirty equipment.

Kevin R.
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Customer did not leave a comment.

Kathryn H.
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Customer did not leave a comment.

JANET H.
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The representative at the Catawissa pick up was very sweet and professional. The building in which she operates had a strong smell if mold, which concerned me.

JOE W.
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Customer did not leave a comment.

William S.
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LESLIE M.
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SHERRY R.
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Lloyd N.
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Everything was terrific. We will be back to rent again when needed.

STAN R.
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Customer did not leave a comment.

Tim U.
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Nothing! #1 Excellent service! Myrtle was most helpful and extremely competent in assisting us with our moving and storage.

joseph W.
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very friendly

Norm F.
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Customer did not leave a comment.

Wayne M.
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LESLIE M.
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JON G.
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overall it was a very good experience; the telephone support was excellent especially as i decided i needed a larger trailer after i had reserved a smaller one

JOHN C.
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Excellent service and extremely helpful as we selected the equipment to rent. We definitely will rent from this location again.

Karen N.
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Customer did not leave a comment.

JOE Z.
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LLOYD N.
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This location was the best one I have ever encountered and I have rented UHauls for many years.

TINA R.
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The rate was higher than when we rented directly from UHaul for the exact same trailer that sat on their lot the two weeks we were on vacation. Should tell customers up front about the higher rate

John B.
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Customer did not leave a comment.

DAVID H.
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JEFFREY L.
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TINA R.
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Alicia M.
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The owner decided to close earlier than posted on the door which says 1pm for a Sat. So I was charged for an additional day when I dropped trailer at 11:50am. BAD business decision. Plus had no one to help me drop the 6x12 off the ball. For a single woman with no help to assist...I struggled for 20min to get it off my hitch. NEVER rent or recommend this location.

george S.
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Nce easy pick up. Easy transaction. Received a newer trailer that traveled great from NC to TX.

DAVID A.
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Everything was fine.

BRAD G.
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Customer did not leave a comment.

Randolph V.
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Beautiful facility. Clean and organized. Very helpful staff.

CHAD N.
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Myrtle is an exceptional employee!

DAVID A.
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Get the programs correct, please.

NEW C.
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Myrtle is one of the best professionals I have had the pleasure to meet and work with!

KORY T.
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Very helpful in finding place when I called but had to wait for someone to come to office as they were working around the grounds.

Lee N.
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Customer did not leave a comment.

Michael S.
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RALPH A.
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Kathleen C.
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Computers were not working. Need to upgrade your computers.

DELL J.
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Will rent a truck again from this location. The Lady that service us was very nice and had a pleasent personality.

HARWELL P.
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Myrtle was an absolute joy to talk to and she went WAY above and beyond in her assistance

carol C.
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Customer did not leave a comment.

JEANNE O.
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Customer did not leave a comment.

NICHOLAS B.
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The attendant was very friendly and helpful.

GARY T.
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Customer did not leave a comment.

ROBERT S.
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JOHN W.
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Jim T.
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very helpful

BRAD G.
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Customer did not leave a comment.

WAYNE M.
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Customer did not leave a comment.

GERALD O.
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Everything was great. I can't think of a thing they can do to improve. Great customer service!!

LARRY M.
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Customer did not leave a comment.

PAUL KENNIE G.
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LINDA J.
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LINDA J.
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JOSEPH H.
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Wonderful service from staff...

ROBERT S.
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Very nice facility with very nice manager.

ED M.
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Customer did not leave a comment.

DON H.
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Chad P.
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PAMELA D.
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Customer did not leave a comment.

BILL R.
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Myrtle was wonderful! We were late arriving since we had to travel 6 hours and then got a flat tire. She graciously stayed and waited for us to get there.

BRAD G.
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this trailer 4x8 had a broken beam in the mid-roof. one end was hanging because the rivets were missing.

GARY O.
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Myrtle provided outstanding service and was most helpful in completing our trip.

Craig P.
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Customer did not leave a comment.

WILLIAM H.
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Everything was great, no complaints or recommendations. Myrtle goes the extra mile to guarantee a pleasant experience.

DEBRA W.
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Myrtle went above and beyond!

NEIL B.
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Customer did not leave a comment.

JEANNE O.
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Customer did not leave a comment.

DANIEL V.
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I must say I had a really good experience. I can't think of anything to improve.

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Customer did not leave a comment.

No reviews have been submitted for this location.

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