THE DOZEN FURNITURE PADS WERE NOT IN TRUCK WHICH I HAD ORDERED AND PAID FOR
MATTHEW M
Customer Reviews for The Space Place Mini Storage Brookhaven
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Everything was great
JOHN GI was charged for 3 days when I turned the rental trailer in after q day of use. I was told the price would be pro-rated for the 1 day when i dropped off and it has not been corrected.
Jamie MLocation was fine but self-drop app was difficult to use
Olen BThe location was fine but the app for self drop off would not allow us to correctly report damage that we had done to the truck. So, we gave up on trying. In addition, the damage had been reported thru your sight, as well as the wrecker service listed below. So, we reported the damage, but it seems we’re accused of trickery.
Olen BShe was very helpful. Highly recommend this location
Owen CThe location was closed so no personnel to interact with but the gentleman who checked me in over the phone was personable
DARRYL PGrea service
STANLEY SVehicle DIRTY
jeffery nThe Lady that I had for the rental agreement was very helpful and very Professional. She kept me informed about everything from the start.
Charles BThis location was closed when we dropped off the vehicle so it’s not possible to respond on most questions. However, I will say that the original drop off location is not a drop off location for haul. The telephone call to see what to do was beyond horrifying. We had to argue about the time frame and gas which was uhauls fault. I stated I would leave the vehicle where it was parked because that was the location initially listed in my written contract.
Michael TVery good service
Milton DWas very accomodating and friendly.
Thomas WWe really appreciated the service we got on the rental of the trailer our experience with Sonya was great we will be renting again you have special associates wonderful thank you the porters
Eugene PThis right here is what perfect customer service is all about! I will be coming here for future rentals! Kudos! If I could give more stars I would!
Tammie T