Customer Reviews for The Storage House
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Storage House
Jay C. on
online rental check-in and return was awful. It took close to an hour on both ends.
Kevin W. on
Great place to rent from. Very friendly and accommodating.
Courtney H. on
He was very helpful, but he was new to processing returns and had some difficulties. HOWEVER, there were so many problems on the rental side I wasn't surprised there were errors and other problems on the return. My biggest frustration is that he transposed the mileage numbers so I was charged for 61 miles over rather than 6. I then had to go through customer service to get that resolved because he would not listen to me say there was a problem. Uhaul seems to have a problem with training their associates.