Customer Reviews for The Storage Place #2
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Storage Place #2
Lani Y. on
They were having internet issues and it made our rental process take over twice as long as it should have. Then the guy couldn't get our receipts to print (one for a trailer, and one for an item we purchased). He said he'd email them both, but I only got the trailer one.
Jerrell A. on
Great location to rent any size u-haul. I booked online, and got the correct sized truck perfect for our move. The facility is clean, easy to find, and they have everything you will need to complete your move.
Anthony N. on
We have rented from Uhaul multiple times in the past few years and this location doesn't come up as a place to return in the system even though it is the closest location to us. We have to call Uhaul and request this place. This place has excellent service and we will only rent and return from here.
Tameisha R. on
The customer service from the owner of storage #2 was amazing and super friendly. I would definitely be using them for all my U-Haul needs and storage !!! Job well done
Charlie P. on
I live less than a mile from rental place I reserved for but ended up at this location, was only moving about 3 miles round trip from old home to new one, rental company is at least 15 miles away, so basically added 30 plus miles to move that was charged for, in situation like that I think customers should not be charged for mileage or given some type of discount
Glenn W. on
Reservation was to pick up in Eufaula, AL, but we were required to pick up 1 hour away in Columbus, GA. Aside from an increased mileage allowance, there were no adjustment in our fee to account for the significant inconvenience and increased gasoline expenditure.
Ray T. on
Great people and very helpful. Place was very clean.
Jacob A. on
Better lighting
elliotta n. on
Very professional and friendly. Called to give directions after we made a reservation online. Close to Fort Benning front gate.
Daniel L. on
Easy access and secure facility
MAZABALO A. on
Very knowledgeable personnel; always available when needed.
Anthony N. on
This Uhaul place is the best I have ever used and being in the military we have moved a lot. I will only use this place for any future moves in the Columbus GA area.
Clayton A. on
Quick and exactly what I needed
Jose Angel A. on
Awesome customer service
Ruben G. on
The manager was GREAT and really helpful. He was professional but at the same time personable and showed that common courtesy is not dead yet!
MICHAEL T. on
More space for the auto trailers to be parked out besides on the outside of the premises. Besides that he was very helpful and courtesy in helping out.
Chad B. on
Give a truck that doesnt leak
Daniel L. on
Matt was excellent with helping me with my storage and my trailer.
Greg S. on
Fast, easy, and friendly.
Verdell H. on
Exceptional
Kristina G. on
Very friendly staff. I had no issues
Shannon D. on
Would definitely use this storage place again.