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MARIA H
Customer Reviews for The Storage Place #2
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I used the after hours return system but it went well. The location was clean and well maintained from what I could see.
LALITA BCustomer service..stop over charging...it got b a way to ...not pay...for mile leaving location and bring back I spent 40 just to get back home and take back...on way back the gad gauge drops then u got stop to put more gas and I get charge extra day
TIMOTHY PFriendly service but address was confusing
CRYSTAL FThe guy who owned it helped us on the phone even though the store was closed that day. That was very helpful.
Kimberly CVery helpful.
STEVEN MThe over all service of U-Haul was out standing! The prices was too expensive! For an in town move, for one day and half the second day! Cost me 156.00 plus gas!!! The company should offer discounts to senior citizens!!
TANANJALYAN JThanks for the service. Outstanding
JOSE Rvery helpful and ensured I was fully prepared on equipment use.
CYNTHIA SSmooth sailing with this rental! The staff were super friendly and helpful, which made the whole process a breeze. Truck ran like a dream, even with all my stuff crammed in the back. Definitely recommend this spot if you're looking for a hassle-free move. Five stars all around!
NETSANET HThe trailer smelled like a skunk and some of our items smelled when we unloaded them. To me it smelled like marijuana. Very stinky inside and could've been left open to prevent that smell. However, the trailer itself looked like it had been swept and the outside was in fairly good condition. tires and lights worked well. Besides the awful smell, good experience.
JOSHUA CGreat customer service from both of the two gentlemen.
BRITISH RMr. Mickey & Randall were very courteous and professional. Glad I tried this location .
WILLIAMSON HVery helpful staff
CHRISTY EProcess was very quick and easy to get our truck and move on.
Jeff GVery far from the original selection of local U-Haul options.
Rick KVery helpful and nice. Very pleased
dorothy cI had the worst experience of a move with u haul I ever had and won't be back anytime soon.
kimberly tThis location always has the equipment I need. And Max is professional and kind.
Lagina MI tried to get aome
ALBERTO RDarrell was the best, very friendly and helpful
CHRISTINA KThe staff (Mack) was professional and such a gentleman. Thank for excellent customer service.
Lagina MEverything was Great.. Customer Service 5 stars
Quita ONone
Lagina MCouple of small concerns with the truck, namely the broken lock on the sliding door to the rear and a loose mirror on the driver’s side. Luckily I didn’t need to lock my possessions for the short term that we had the truck. And the mirror I was able to tighten enough so that it stopped slipping constantly. Otherwise, exceedingly pleasant owner and totally satisfied with truck rental. As always, a very seamless rental process.
Alex WBest uhaul experience ever. If I ever need a uhaul I will always shop at this location.
Shannon MGreat service from all of the staff Thank you
Jephtae I | Overall ExperienceNothing customers service was excellent.
TERESA GThank you so much for your help. I will definitely do business with you again 😉.
Dollie PVery good customer service from the gentleman that worked at the drop off location.
Marc CThe staff at The Storage Place 2 went above and beyond to help us with our rental. Thank you! Have more vehicles readily available for long haul trips that are equipped with cruise control.
Amanda WWhen doing the contracts the lady needs to choose a drop off location instead of just clicking clarksville. I told her for both contracts and each one she didn't and I had to call traffic to change it.
Morgan RCustomer service was great and professional, no changes needed.
CHARLES BTHis is a great place to work with UHaul.
Townley HCheck all pins and connections. As a new trailer renter, I was too excited about if I could handle the trailer, I forgot to check the pins in the ramp. One was unpinned. I was more concerned with the condition and didn’t see the missing pin. Maybe a pre check list would’ve been helpful.
Marion SThis facility gave my reservation away to someone else prior to my arrival.
Marshall P | ReservationExcellent & timely service.
Joanne DBe really nice if i was only charged for the days i had the uhaul and not a standard five day rental. Equipment was only used for one day and i was charged almost the price it is to buy a trailer.
Drew KN/A
Joshua NGentlemen came out while I was unloading vehicle, very quick and timely turn in process.
Daniel WMy overall experience with this company was very good.
kant pGreat customer service!
matt cGreat customer service! Will rent from this place again!
Buffy MOur experience was amazing. Nothing to complain about. I'm glad this location had a truck available there for us to use. Thank you again.
Jesus RNot at this time.
James TCould not use the lock that was provided had to purchase my own.
Damon AI dropped my trailer earlier than expected maybe refund for my money paid. Or pay me the remaining balance back ?
Bryan MI was not happy for as long as I had the unit the old stooge sold all my brothers stuff I could make a full payment when I got my taxes very dissatisfied
Robert E | Overall ExperienceI didn't move my things out they sold my belongings while I was in the hospital giving birth
Amy S | Overall ExperienceThe staff were super friendly and very helpful. Thank you
RICARDO A | Overall ExperienceThis facility was accessible when I needed to get to my unit. The staff was always courtesy and friendly, if I need another storage unit I would definitely rent from them again. Conveniently located.
Beverly A | Overall ExperienceHad storage at this location for 10 months, no issues, great customer service.
EDMOND Z | Overall ExperienceAlways friendly staff never has any problems great location as well . Also it there was always light when. Needed. Thanks again for all your help.
Amanda S | Overall ExperienceVery professional and friendly. Called to give directions after we made a reservation online. Close to Fort Benning front gate.
elliotta n | ReservationEasy access and secure facility
Daniel L | ReservationQuick and exactly what I needed
Clayton A | ReservationThe manager was GREAT and really helpful. He was professional but at the same time personable and showed that common courtesy is not dead yet!
Ruben G | Overall ExperienceMatt was excellent with helping me with my storage and my trailer.
Daniel L | ReservationFast, easy, and friendly.
Greg S | Overall ExperienceExceptional
Verdell H | Overall ExperienceVery friendly staff. I had no issues
Kristina G | Overall ExperienceWould definitely use this storage place again.
Shannon D | Overall Experience