Customer Reviews for The Storage Place #2
(U-Haul Neighborhood Dealer)

Rating:

5.0

Randal was amazing,great customer service, very nice and professional.

Rating:

5.0

Randall was great ,

Rating:

5.0

Great, easy, convenient experience.

Rating:

5.0

Very handy for military.

Rating:

5.0

I used the after hours return system but it went well. The location was clean and well maintained from what I could see.

Rating:

4.0

Customer service..stop over charging...it got b a way to ...not pay...for mile leaving location and bring back I spent 40 just to get back home and take back...on way back the gad gauge drops then u got stop to put more gas and I get charge extra day

Rating:

4.0

Friendly service but address was confusing

Rating:

4.0

The guy who owned it helped us on the phone even though the store was closed that day. That was very helpful.

Rating:

5.0

Very helpful.

Rating:

5.0

The over all service of U-Haul was out standing! The prices was too expensive! For an in town move, for one day and half the second day! Cost me 156.00 plus gas!!! The company should offer discounts to senior citizens!!

Rating:

5.0

Thanks for the service. Outstanding

Rating:

5.0

very helpful and ensured I was fully prepared on equipment use.

Rating:

5.0

Smooth sailing with this rental! The staff were super friendly and helpful, which made the whole process a breeze. Truck ran like a dream, even with all my stuff crammed in the back. Definitely recommend this spot if you're looking for a hassle-free move. Five stars all around!

Rating:

5.0

The trailer smelled like a skunk and some of our items smelled when we unloaded them. To me it smelled like marijuana. Very stinky inside and could've been left open to prevent that smell. However, the trailer itself looked like it had been swept and the outside was in fairly good condition. tires and lights worked well. Besides the awful smell, good experience.

Rating:

5.0

Great customer service from both of the two gentlemen.

Rating:

5.0

Mr. Mickey & Randall were very courteous and professional. Glad I tried this location .

Rating:

5.0

Very helpful staff

Rating:

5.0

Process was very quick and easy to get our truck and move on.

Rating:

4.0

Very far from the original selection of local U-Haul options.

Rating:

5.0

Very helpful and nice. Very pleased

Rating:

1.0

I had the worst experience of a move with u haul I ever had and won't be back anytime soon.

Rating:

5.0

This location always has the equipment I need. And Max is professional and kind.

Rating:

3.0

I tried to get aome

Rating:

5.0

Darrell was the best, very friendly and helpful

Rating:

5.0

The staff (Mack) was professional and such a gentleman. Thank for excellent customer service.

Rating:

5.0

Everything was Great.. Customer Service 5 stars

Rating:

5.0

None

Rating:

4.0

Couple of small concerns with the truck, namely the broken lock on the sliding door to the rear and a loose mirror on the driver’s side. Luckily I didn’t need to lock my possessions for the short term that we had the truck. And the mirror I was able to tighten enough so that it stopped slipping constantly. Otherwise, exceedingly pleasant owner and totally satisfied with truck rental. As always, a very seamless rental process.

Rating:

5.0

Best uhaul experience ever. If I ever need a uhaul I will always shop at this location.

Rating:

5.0

Great service from all of the staff Thank you

Rating:

5.0

Nothing customers service was excellent.

Rating:

5.0

Thank you so much for your help. I will definitely do business with you again 😉.

Rating:

5.0

Very good customer service from the gentleman that worked at the drop off location.

Rating:

5.0

The staff at The Storage Place 2 went above and beyond to help us with our rental. Thank you! Have more vehicles readily available for long haul trips that are equipped with cruise control.

Rating:

4.0

When doing the contracts the lady needs to choose a drop off location instead of just clicking clarksville. I told her for both contracts and each one she didn't and I had to call traffic to change it.

Rating:

3.0

Customer service was great and professional, no changes needed.

Rating:

5.0

THis is a great place to work with UHaul.

Rating:

5.0

Check all pins and connections. As a new trailer renter, I was too excited about if I could handle the trailer, I forgot to check the pins in the ramp. One was unpinned. I was more concerned with the condition and didn’t see the missing pin. Maybe a pre check list would’ve been helpful.

Rating:

5.0

This facility gave my reservation away to someone else prior to my arrival.

Rating:

5.0

Excellent & timely service.

Rating:

3.0

Be really nice if i was only charged for the days i had the uhaul and not a standard five day rental. Equipment was only used for one day and i was charged almost the price it is to buy a trailer.

Rating:

5.0

N/A

Rating:

4.0

Gentlemen came out while I was unloading vehicle, very quick and timely turn in process.

Rating:

5.0

My overall experience with this company was very good.

Rating:

5.0

Great customer service!

Rating:

5.0

Great customer service! Will rent from this place again!

Rating:

5.0

Our experience was amazing. Nothing to complain about. I'm glad this location had a truck available there for us to use. Thank you again.

Rating:

5.0

I was not happy for as long as I had the unit the old stooge sold all my brothers stuff I could make a full payment when I got my taxes very dissatisfied

Rating:

5.0

I didn't move my things out they sold my belongings while I was in the hospital giving birth

Rating:

5.0

The staff were super friendly and very helpful. Thank you

Rating:

5.0

This facility was accessible when I needed to get to my unit. The staff was always courtesy and friendly, if I need another storage unit I would definitely rent from them again. Conveniently located.

Rating:

5.0

Had storage at this location for 10 months, no issues, great customer service.

Rating:

5.0

Always friendly staff never has any problems great location as well . Also it there was always light when. Needed. Thanks again for all your help.

Rating:

5.0

Very professional and friendly. Called to give directions after we made a reservation online. Close to Fort Benning front gate.

Rating:

4.0

Easy access and secure facility

Rating:

5.0

Quick and exactly what I needed

Rating:

5.0

The manager was GREAT and really helpful. He was professional but at the same time personable and showed that common courtesy is not dead yet!

Rating:

5.0

Matt was excellent with helping me with my storage and my trailer.

Rating:

5.0

Fast, easy, and friendly.

Rating:

5.0

Exceptional

Rating:

5.0

Very friendly staff. I had no issues