Did not like self pick up. I ended up calling because I was having trouble. The guy on the phone was polite, but it was very unhelpful not to have someone there.
Melissia F
Customer Reviews for The Storage Place of MT 3rd Avenue
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Terrible miscommunication followed by over charging
Aidan LThe pick-up time was moved initially and then when I arrived at the changed time, the truck was not there. It took us a total of 2 hours to get our truck. The truck also had terrible shocks and the whole ride was very bumpy.
Alexandra BNot the location that I picked on line. No assistance available if there was a problem. Parked in the snow so it was difficult to take good pictures.
CHRISTOPHER SDifficulty in accessing keys for truck, utility dolly that I had rented was not in truck. Rude representative on phone, numerous bothersome text messages throughout rental.
Marie K