Customer Reviews for The Storage Place Portland
(U-Haul Neighborhood Dealer)

Rating:

1.0

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Rating:

5.0

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Rating:

5.0

Office staff was excellent

Rating:

5.0

Keep up the good work. Satisfactory service and equipment. Thank you.

Rating:

4.0

The interior could have been a little cleaner. I put a little more gas in it when I returned it than it had when I got it. It would have been nice to be reimbursed. I got 8 medium boxes and 8 large and it cost me $52 dollars. That is absolutely ridiculous. The young lady who works in the office was super nice and very helpful

Rating:

4.0

Too many fees last uhaul I used we didn't have to pay 20 after hours fee. We brought our uhaul back after 5 hours I had rented for 12 to be on the safe side, had I have known that I wouldn't have rented from there.

Rating:

5.0

Your app / mobile check in needs work to say the least.

Rating:

5.0

Well informed and courteous staff.

Rating:

5.0

I was assisted very professionally and all the equipment was nice and clean. He was quick to the point got me in and out right away.

Rating:

5.0

Told to drop off keys and we could leave ....was charged unnecessary fees that did not match the truck condition upon recent

Rating:

5.0

Tell them what to expect fir returning equipment

Rating:

5.0

I had the truck for 5 hours. 16 miles. I was never told of a $20 after hour drop off fee. It’s 2 miles from my house and could have easily dropped it the next day. I figured the sooner I get it back the better for them! They told me about the drop box and never mentioned the $20 charge….That was very unfair and bullshit!

Rating:

5.0

onsite manager was pleasant and extremely helpful.

Rating:

5.0

Had a cracked windshield

Rating:

5.0

very friendly. very easy pick up and drop off. nothing to improve

Rating:

5.0

Quick, easy, and nice!