Good service, very helpfulKATHRYN F.
Customer Reviews for The Storage Place
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.EVA G.
Fast serviced; easy reservation process; friendly, courteous customer care; easy pick up and drop off.ELOISA C.
Great service. Way better than going to one of the big u-haul locations. I will be back to your location again for my future needs. Thanks...MICHAEL B.
Customer did not leave a comment.Lucia C.
Customer did not leave a comment.DEREK V.
JUSTIN, WORKING IN THE OFFICE WAS FABULOUS. HE WAS VERY HELPFUL, FUNNY AND ANSWERED ALL MY QUESTIONS. OVERALL EXPERIENCE WAS EXCELLENT.DEBORAH RAE M.
I was overcharged by this uhaul location. The estimate of the truck fuel when I take the truck is 3/4 instead of 7/8. I went to gasoline station to refill before I return the truck. I should get a refund of $14 that they charged me for the fuel. I emailed them but got no response.TOMMY T.
Customer did not leave a comment.SHARMANEQUINTELL H.
Your guys were real respectful had a mask on and I will come back and rinse from you all again wish I have in the past if you look at the records so please let them know pleaseROSALINDA G.
Great people and service!Michael F.
Customer did not leave a comment.Jon W.
Nothing to improve. Gentleman was friendly. I got in and out quickly.AISIA F.
Customer did not leave a comment.KAREN R.
Customer did not leave a comment.SAN Z.
Very Professional and courteous. Thank you.Elida B.
Customer did not leave a comment.Scott B.
The equipment was clean, but I'm not happy with the fact that I was pulled over by the police because the driver's side front light was not working!!!!I would like a call back by someone!!!Vanessa W.
The self serve idea is a nice service but our U-Haul truck didn't have our dolly or furniture pads we ordered so we had to come back when the store opened to get the items.Eric H.
Website took a couple tries to get the reservation.Jon V.
Customer did not leave a comment.Jeffrey T.
None they were great, responsive and did exactly as they statedDAVID P.
Customer did not leave a comment.Holly R.
Keep up the great service with Justin. Will come back here far any future service.Amado G.
The truck needed a wheel alignment, it was a windy day and it made it a little difficult to drive. The attendant's that waited on me were very kind and got me on my way check in and check out very fast and efficiently. Thanks RBRobert B.
Uhaul 1-800 told me where to drop trailer off and was given bad uhaul dealers 1st stop-lady said she does not unhitch trailers she's too old, 2nd place he was short staffed, 3rd place closed covid, and 4th place the owner was awesome. Simple, drive around back we uhitch it and email you a receipt...That's what a customer expects..give that man a raise.STEVEN FRANCIS R.
Customer did not leave a comment.Tracy K.
Customer did not leave a comment.Albert B.
I ordered a dolly and one was not placed in the uhaul. This location gave me a much appreciated discount for not putting the dolly I ordered in the truck. Customer service was great.Steven C.
Customer did not leave a comment.CHARLENE B.
Customer did not leave a comment.James S.
Customer did not leave a comment.Abigail M.
nasty placeantron A.
Customer did not leave a comment.Mario M.
Customer did not leave a comment.Daelin M.
Customer did not leave a comment.Matthew P.
Customer did not leave a comment.Anna M.
Customer did not leave a comment.Adam R.
Customer did not leave a comment.MICHELLE DENISE G.
Customer did not leave a comment.KENNETH G.
Customer did not leave a comment.Jason B.
Everything was fast, easy & convenient. Made it very easy to pick up & drop off will definitely use this location again!Jaclyn G.
Customer did not leave a comment.Megean L.
Keep being friendly and professional.Elida B.
Customer did not leave a comment.FRANKLIN H.
Customer did not leave a comment.Sid H.
No problems with serviceJustin W.
Customer did not leave a comment.Josiah C.
Customer did not leave a comment.Charles C.
All was done quickly and efficiently even though I was an hour early. Other than the truck being a gas guzzler, I had no problemsWILLIAM NEWSOME A.
Y'all are amazing!! Keep up the good work!Nathan J.
Best U-Haul experience to dateBRETT ALLAN S.
Excellent experience.rONNIE F.
Customer did not leave a comment.Andres H.
It's so convenient having Uhaul at The Storage Place, I would definitely recommend to a friend!RENIOR K.
Customer did not leave a comment.Kent C.
Good customer serviceFRANCOIS L.
Everything went great with this place and Justin was really nice. The only thing I noticed is that it still had several dollies inside the back and some of the blankets were already out of the bag from the last move but Justin said since that was the case I could use any of it without a charge if I needed to so ended up working out just great.Jerome C.
Easy to reserve online. Facility was super clean and employees were pleasant. Truck was clean and equipped with moving pads and dolley (unexpected plus)! Check out/in process was quick (contactless option available).Shannet W.
Very friendly.Thomas L.
Customer did not leave a comment.Hilda M.
Customer did not leave a comment.James H.
Customer did not leave a comment.PHILLIP GREGORY P.
Customer did not leave a comment.Patricia H.
Keep doing what you are doing. I was very satisfied.SHARON R.
Customer did not leave a comment.FELICIA RISTAINO W.
Customer did not leave a comment.GORDON NEAL R.
Make the seat of the truck go back. Or put a disclosure that tall people are going to be uncomfortableJamie O.
Customer did not leave a comment.Bobby L.
Customer did not leave a comment.JEFFREY O.
Great peopleFRANCIS T.
Customer did not leave a comment.FERNANDO T.
Justin was very professional and helpful. Both times I have rented from this location with Justin have been great. Thank you sir.HOWARD R.
Customer did not leave a comment.FIDEL RODRIQUEZ H.
Customer did not leave a comment.Joshua S.
Customer did not leave a comment.Alec H.
Customer did not leave a comment.VIET V.
I had a great experience renting from this location. I would definitely rent from here again.LUIS R.
First off, Nueces County had a mask order in effect starting midnight, June 26th. I picked up the trailer after that date and both employees inside the store at the counter were not wearing masks. Then the ladies at the counter asked if we knew how to hook up a trailer to the truck. We did, so one of them led us to the trailer we were going to rent, told us to hook it up ourselves, and went back to the office. We did not see her or any other employees again. The last several times I've been to UHaul locations, the customer service experience has been much higher quality. The employee in question at the Dunbarton Oak location in Corpus Christi did not look over the trailer with us (we checked the tires, inside, everything ourselves without her present prior to attaching it and leaving), she did not check that we had it attached correctly, did not help us check the brake lights/turn signals, etc. Nothing that employees at other UHaul locations have helped/done for us in the past.Michael A.
This is a self-storage property with two young females in the office. They basically pointed to the trailer and drove away in the their golf cart. The 6x12 double axle trailer i rented weighed a ton and I was forced to lift it myself to attach it to my hitch.Mark W.
Customer did not leave a comment.VIRGINIA LEONOR D.
Customer did not leave a comment.VELMA DOMINGUEZ C.
Customer did not leave a comment.Joshua R.
Customer did not leave a comment.JOHN R.
Customer did not leave a comment.ERIC M.
The young lady in the front was super nice and helpful.Kristen E.
Great experience! Reservation was ready to go as soon as I arrived. Check out was quick and easy. After-hours drop off was similarly painless.BRADLEY H.
Customer did not leave a comment.LINDA G.
Customer did not leave a comment.TASHA L A.
Excellent customer service !ALEJANDRO Q.
Justin was very customer service oriented! Outstanding!santos D.
It was all good. Fast. Friendly.ANGELA S.
Top notch customer service! Very knowledgeable, helpful, and very clean office. THANKS for the rental!Urbano R.
Customer did not leave a comment.dina B.
Customer did not leave a comment.David L.
Customer did not leave a comment.Manuel S.
vert friendlyrene L.
Customer did not leave a comment.Francois L.
Customer did not leave a comment.Scott D.
Customer did not leave a comment.Navid A.