Customer Reviews for The Storage Place

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of The Storage Place

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RICHARD S. on

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Customer did not leave a comment.

Paul R. on

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Professional and got the job done

raul M. on

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Matthew Y. on

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Rodney W. on

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Dora R. on

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Keep up the great service!

Hugo L. on

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I had to call and confirm truck was checked in. I did not receive an email or text about truck being dropped off. App is horrible and was no help. I had to call and I have yet to receive a receipt.

Jeff M. on

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Nothing

Kevin D. on

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Christina W. on

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ursula D. on

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Andy C. on

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Good service

Ali D. on

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Matthew C Y. on

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MATTHEW Y. on

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Alfredo G. on

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No inspection provided, since I paid extra for insurance the vendor stated it shouldn’t be a problem because they already new if there were any issues with it. Paperwork stated 5/8 tank of gas, it was closer to 1/2

Phillip W. on

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Have rented trailers a few times from this location. Always friendly and helpful.

Stephen W. on

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Isaiah V. on

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I had to pay an extra $55 out of pocket for some safety chains that would fit correctly on my towing hitch the chains y’all have on all yalls trailers are too small I think each location should have an extra set of safety chains that can be swapped out.

Susanna Afra Mar R. on

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MOSES D. on

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Hasan C. on

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I booked online and wanted to pickup the truck with mobile app. I did everything as required but after wasted lots of time in the last step I am being asked to pickup manually from office. I have to go through all the processes which I have done online again. Such a disappointing situation. I don’t recommend because uhaul’s online pickup system is something wasting time.

joshua B. on

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Ralph M. on

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The experience was great. Your facility is impressive. I can not think of anything towards improvement.

Ofelio P. on

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Very helpful and attentive!

Hector S. on

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Nicholas B. on

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when I arrived the truck was not ready (swept out or hooked up to trailer). The employee informed me that they do not hook-up trailers and then did not have the trailer reserved and had to go back and change to a different trailer. All-in-all this took about 60 minutes due to the facility not being prepared for the reservation.

JEFF O. on

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Very clean. Very up to date. Nice office. Friendly staff.

Eddie A. on

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Nothing. Everything was efficient and excellent. The unit was ready and waiting. Within 10 minutes I was in and out and on my way - the way I like it.

Albert V. on

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Lower your per mile rate. $1.00 per mile driven is too high. A 24 hour rental of this vehicle driven 127 miles cost me $214.00 without any accessories except for insurance. I believe you would do better renting the vehicle at a higher base rent with unlimited miles so that what we pay initially is what should be at the end of the rental. Also, you should also consider renting all you vehicles fully fueled so that the renter only has to worry about refueling back to a full tank. This truck started with a little more than 1/4 tank of fuel and I had to fuel twice in smaller increments to try to return it at the same level. Way too much trouble to do because if more fuel is left in the tank you do not credit us the difference, but do charge if not left at the same level. Thank you.

christopher T. on

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Customer did not leave a comment.