Customer Reviews for The Storage Place
(U-Haul Neighborhood Dealer)

Rating:

1.0

I hurt my thumb releasing the brake when it caught my thumb and smashed it between the force and the floor. No door locks on the outside was more bumpy than normal on the drive. Then the customer service told me they weren’t charging then 8 days later charged me. So now had to dispute it

Rating:

4.0

We live in Texas, and where the signing of papers was done, in a small foyer type room, it was almost unbearably hot! The two employees working behind the plexiglass were in air conditioning!

Rating:

4.0

I returned truck after hours so office was closed and didn’t interact with office staff. I returned truck using the U-Haul App.

Rating:

5.0

He went above and beyond my expectations he even stay late after hours to make sure we got our truck thank you very much sir

Rating:

4.0

They were fine

Rating:

5.0

Maybe lunch???

Rating:

2.0

The truck did not contain the moving supplies I had ordered.

Rating:

5.0

They was great

Rating:

3.0

Was not well lighted to night time drop off.

Rating:

5.0

Great welcoming staff & service. The truck was clean and kept good.

Rating:

5.0

This location is run by two people who went above and beyond for us amidst a unique situation. We can’t thank them enough. They were wonderful to work with.

Rating:

5.0

The lady that helped me was on her way out for the day, but she put down her stuff and helped me check out because the app wasn't working on finding the location. She was also friendly and didn't make me feel like an inconvenience for extending her work day.

Rating:

2.0

Well the app never works. Probably my 5th time to have an issue. Took an hour to actually get the truck, the guy I chatted with was rude, lady on phone was rude. Back of unit was trashed. Will not ever use Uhaul again.

Rating:

4.0

Inside if cab was dirty, I also did not receive my dolly I paid for.

Rating:

5.0

The gentleman working was very kind and thorough. Thank you!