Customer did not leave a comment.SHAMAR M.
Customer Reviews for The Tint Shop
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Staff is friendly and nice.LAURA H.
Customer did not leave a comment.Toneka J.
Customer did not leave a comment.Paul H.
Their was dirt in the truck when I picked it up and I ended up paying for it. Beside me that it was greatJAMES H.
Parking was limited & very tight. The trailor was swept out completely prior to drop off. Man was too busy to assess trailor, said he didn't have to at drop off & he would check it in later & send email confirmation. No email confirmation received but noted a $15 charge on card late afternoon. Business closed for day. Contacted Uhaul regarding charge, informed cleaning fee to sweep dirt out of trailor. Had not heard back from Uhaul next day so called facility attempting to explain trailor was swept & clean before leaving the house, trying to resolve how the dirt got in there & requesting a refund. The man immediately became very irrate & disrespectful on the phone, yelling & not allowing me to finish my sentences interrupting with sarcastic responses throughout the call. His responses were inconsistent & confusing. I even commented on him yelling at me, which did not help. I even had to raise my voice so I felt he could hear me over his yelling. I contacted uhaul again and they were to speak with him to obtain his side of the story which I stated I had no problem with. I explained to uhaul the $15 didn't even matter anymore but the behavior on the phone was uncalled for and unprofessional.KATHERINE W.
Perhaps make the customer aware that they will be charged a security depositROBERT R.
They tried to help me with what the idiots in rock hill messed up. But the uhaul customer service has you wait 30mins to a hour to get a hold of anyone and I couldn't waste their whole day with my problems so I had to give up and hope the uhaul system catches the mistake. But that isn't what happened.Austin N.
Customer did not leave a comment.Mark C.
Was charged for gas even though it was returned on half tank.ABIGAIL W.
Upon returning trailer I was told the man that checks them in "was busy tinting some windows" I was told to pull the trailer around building and drop it off and he would send me an email showing it was delivered. when I got the email I was charged a cleaning fee of $15.00 with out showing what needed cleaning. I only had a new BBQ grill in the box it came in and nothing else. We did not run into any weather or anything and only had the trailer over night. there was nothing to get it dirty inside or outside. they should have checked it in while I was there to show me if it was dirty. Just another way to charge me extra money from my debit card without my permission.EDWARDKEITH Q.
Customer did not leave a comment.FELICIA KAYE G.
Customer did not leave a comment.Mike M.
Customer did not leave a comment.PATRICIA M.
Customer did not leave a comment.SARAH B.
Customer did not leave a comment.Tiffany H.
Left as soon as we have got there. Said he had to take someone home from there tent business side.loyde G.
Customer did not leave a comment.Kesha M.
Pick up location was kind of small for that size truckTiffany H.
Customer did not leave a comment.Heather C.
Did a after hours self check out and when trying to share my location the app didn't allowed me to. Had to call customer service to ask for instructions. They told me to leave it at the location and that they would call the day after to the representative.RUBEN A.
Lot is small for anything over 15 foot or a truck/trailer combo.JASON K.