Michael B.
Customer did not leave a comment.
Customer Reviews for The Tool Box
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of The Tool Box
Rebecca R.
Very helpful, fast, and friendly service.
MARK G.
This location is the BEST! Very helpful with the paperwork. Even hooked up the trailer & checked the lights as well as showing us how to use it properly. Thanks Mark & Fran!!!
Sidney W.
Thank you for your thorough explaination of the trailer.
Mark G.
Excellent service & friendly. Recommend to ALL!!!
Michael T.
I can't think of any possible way that my experience could have been better. The owners were extremely friendly and helpful, and the service I received was impeccable.
PHILLIP F.
They were so incredibly helpful
Mark G.
Excellent help in all manner. Wish all my U-Haul rentals were this amazing! Clean truck & windows were washed. Thanks!!!
REMMY A.
As for me noting much great customer services
George F.
Explain the way deposites work better.So there is no confusion about the money taken from your bank card.
Gaylon B.
Awesome service super helpful ,showed me details of the trailer,gave me great advice, will rent again from these folks
Chris C.
Awesome People awesome service and quick
Patricia M.
they both were very professional and friendly, giving me good instructions of the handling of the equipment.
FLOYD K.
Had Wonderful service,thank you
Kevin A.
Great service, well maintained equipment. Mark and Fran were extremely helpful and accommodating!
BRENNA A.
N/A
Jim H.
Mark and Fran Gildon were fantastic! Superb job with renting, support and assistance!
rachel W.
Air conditioner did not blow cold air. And if I rent a uhaul by THE DAY. Then I shouldn't get charged “over†the mile limit fee. Pick one or the other.
Jay B.
Helpful and friendly people. Made sure we understoood operation of the truck.
Bonnie G.
Nothing to improve.
Michael D.
Nice place to rent from for rental to drop off and pick up .
Sheila G.
Everything was perfect! Very friendly and helpful. I would highly recommend using this location.
Philbert T.
The Toolbox has been excellent to work with and have gone above and beyond in helping me and my family with their services. I would recommend them for any moving issues they may have.
Brian H.
I do not know what it would be the staff there was very friendly very professional equipment was very good shape
CORREY H.
Very friendly and great customer service.
john P.
Nothing.
DONNY S.
I really can not think of anything thing. My experience with Marlow U-Haul TheTool Box was outstanding.
Marvin G.
Best overall u-haul experience to be found anywhere in the area
Mark G.
Greatest U-Haul dealer I have ever worked with. Equipment was ready when I arrived. They hooked it up & checked the lights. Even helped me put some of my things in the trailer from my vehicle. Excellent service!!!!!!
Joey S.
Cheaper rates
Mark G.
Mark & Fran were a pleasure to work with. Good folks!!!
James M.
Mark and company at The Tool Box we're friendly and virtuous.
SHAWN W.
These people stayed after closing on the last minute notice. Great people.
Richard G.
They very nice
Scott C.
Nothing just keep being the friendly people you are
Brett M.
Mark was very friendly and helped us get on our way quickly.
Randi B.
Nice people and very helpful. Convenient 24 hour drop off
JUSTIN H.
Better prices
CHRIS L.
I rented a tow dolly for 24 hours and was done with it after about 6 hours so I returned it, after hours. Today I get a phone call that the dolly was never brought back, a rude call. I informed the rental place that I had dropped it in the exact location that I took it from and if it was not there that is unfortunate. The tells me that he's calling the police and filling a report and letting uhaul know. I said okay and hung up the phone. A few hours later his wife calls and says they found the equipment in Texas. I am not happy.
Mary L S.
Very knowledgeable personel. Fixed my hitch correctly to begin with so I didn't need to make adjustments after it was loaded. Other sites had not done this when they hitched me up.
Geoff G.
Price is too much.
amy H.
Have been helping with the mileage issue even though the error did not happen on their end.
GUADALUPE M.
To much paper work
DOUG G.
Only negative for me was that I had to drive 45 min away to get the size of truck I needed. Ironic that the town I went to was smaller than Lawton! Only thing I was offered was that they would add 30 miles to mileage allowed. That is good but it didn't help the 90 miles total that I had to drive to get the uhaul.
Brends T.
Everything went smoothly. Appreciatedo everyone. Thank u uhaul.
Scott B.
Mark was excellent, professional and very accommodating. I've used this location twice and both times Mark and his wife were top notch. I walk away from there feeling I've been treated like royalty. They are great representatives for uhaul.
Gaylon B.
Very nice folks super helpful. Great assistance
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