I had trouble with the lock to get the key and it being cold outside but that was probably user error. Rather than that everything was smooth sailing.
Tia W
Customer Reviews for The Tree Surgeon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
My experience was good
Mark MThey went out of their way to assist us when our other location could not provide the truck we reserved.
pat kThe only issue was that the location was not notified. When we showed up he cc was not there for obvious reasons. We got luck and someone walked by who knew him and gave us his number. He walked us through it seamlessly.
Sandra HGot charged twice called to get the refund n told me tht it would be reimbursed bt never was had to dispute the charge wit my bank
candace mThe location manager was very accommodating,…informative,…and very knowledgeable! Highly recommend
Byron MIt was a great experience. Ray was super to work with.
Anthony RThe man helping was great. The U haul app and communication was terrible. He hadn't been notified that there would be a pick up so we were waiting. The app would not load the location on my phone or on my friends phone so the guy had to text us a link skipping that step. the app would not on my phone load the scanner to take a pic of the back of my license and on my friends phone would scan the license but then not send the photo to the tree surgeon guy who was assisting.
Marina WDrivers window wiper blade was broken off in the middle
Darren B