Customer Reviews for The Ultimate Body Shop
(U-Haul Neighborhood Dealer)

Rating:

1.0

Let me first say the equipment is jacked up and I had several issues with using this company. The trailer they gave me had the wrong rim and tire on one side for a trailer that’s size causing me to damage a lot of my items on my move. Mind you this was the second trailer I had to get due to the first one not locking down on my hitch and there was nobody there to assist. This damaged my hitch on my vehicle. And then the insurance well let’s say don’t waste your money I paid the extra and they disnt cover anything. Their own people told me I had the wrong tire up there but then the letter they sent me saying they would not cover anting in my claim this company rentals are a scam I highly recommend you look for a different rental company in the future.

Rating:

3.0

Returned, my trailer on the 4th of July, so it was closed and did mobile return, right? Which worked out beautifully. It was very easy and quick. The app walked me through the process nicely.

Rating:

5.0

The vehicle windshield was not clean. However because the vehicle came from another location. The guy that help me through the entire process was definitely going over the top to do his best so I could get that vehicle asap. He is definitely a great guy a go getter.Patrickbis the person you definitely want to deal with he goes far beyond keep up the great customer service. You got my vote!

Rating:

5.0

Nothing, the services was excellent. Thank you

Rating:

3.0

Broken seat belts should be fixed. Broken dolly chains should be fixed. If it's not in full potential DONT SEND IT ONTO THE ROAD. Someone is gonna get hurt with how these vehicles and dollys are being maintained