The support staff at the UPS store were really helpful and kind in letting me know all the options during the truck pick-up. They were patient with all my queries since this was the first time for me renting a uhaul.
Mohit R
Customer Reviews for The Ups Store #163
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
amazing customer service by Jamie, clean truck. good instructions. highly recommend!
KASSIM ANone of the moving blankets I ordered were in the truck, and the clerk told us we were basically out of luck and to request a refund. There were also no straps included.
Mark FExcellent location, everyone greeted me with a smile wnd made sure my truck and equipment ready for me in place. Special thanks to Jamie. Highly recommended!
MOHD AJamie was extremely helpful. Thank you.
FAISAL AThe gas tank was one-third full, making it challenging to refill it to the same level. I paid $36 at the pump to fill the tank because I was concerned about running out of gas in the middle of the move, which I felt was unfair.
SHAHROKH KJamie did a great job assisting me.
JOSHUA C