Customer Reviews for The Vault Valet Storage

23 reviews

1051 Eburne Pl   Richmond, BC V6V2Y7

(604) 322-4005

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(604) 322-4005

1051 Eburne Pl
Richmond, BC V6V2Y7

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 5 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Incredibly nice staff. Location is easy to access from UBC campus. Well designed space/easy access to storage lockers from street makes loading and unloading a breeze. Would 100% recommend to everyone looking for self storage in Vancouver.

Ian R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANDREW D.  |  Overall Experience 
Rating:
5.0

Other than it's a little out of the way, it was great. Good value, attentive and friendly customer service, reasonable and understanding. Happy to recommend it and will be my 1st choice if I agsin need storage.

James P.  |  Overall Experience 
Rating:
5.0

We were impressed with the excellent service and Don was so friendly and helpful.

Gie T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Victoria K.  |  Overall Experience 
Rating:
5.0

Great staff willing to help as needed, clean facility and would come back for any storage needs in the future

ZUBIN D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GEOFFREY E.  |  Overall Experience 
Rating:
5.0

I had an excellent experience with Valet Vault. The price structure and contract were fair, clear and inclusive. Staff were always very friendly and helpful. I would absolutely recommend this business to others.

Jennifer B.  |  Overall Experience 
Rating:
5.0

I stored here for two years and would recommend Vault Valet Storage to anyone. The two gentlemen I met during this time were always professional, friendly and helpful. The premises are kept very clean and tidy. I never worried about my belongings, and as a woman alone on the premises occasionally, I never felt unsafe. The cost is very reasonable compared to in the city and the location is quick and easy to access from the Knight Street bridge.

VANESSA L.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ARIELA S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

viktor g.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

RONALD R.  |  Overall Experience 
Rating:
5.0

The Vault team have been extremely helpful and accommodating over the past 6 years. They were always on top of changes and adjustments to our unit, and were always very timely with communication. Their rates are also some of the best in Vancouver. I would recommend Vault storage for any of your storage needs. Sincerely, Shay Kuebler

SHAY K.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ron F.  |  Overall Experience 
Rating:
5.0

Very friendly staff, super helpful, quick and efficient service and access to the storage locker, and an understandable process to apply for , rent, and move into the locker. Super grateful for how well this service was and is managed... also great value! Thank you!

Alex B.  |  Overall Experience 
Rating:
5.0

Great service

Rawda H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M.  |  Overall Experience 
Rating:
5.0

In particular the staff were extremely helpful and polite.

MAURICE M.  |  Overall Experience 
Rating:
5.0

Everything was great! Only wish for more hours of access and Sunday.

Raymond R.  |  Overall Experience 
Rating:
5.0

Great price and great customer service.

DAVID F.  |  Overall Experience 
Rating:
4.0

Great facility. Nice and clean. Metal dividers which feel really sturdy and great staff. Pricing is the most affordable that I found decently close to main Vancouver.

VERONICA B.  |  First Impressions 
No reviews have been submitted for this location.

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